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Customer Helpdesk Administrator
4 weeks ago
**Job Duties/Responsibilities will include**:
Liaising with customers.
Assisting the Service & General Managers where required.
Coordinating the flow of paperwork and tickets by following up on national call centre, ad-hoc & maintenance tickets.
Capturing of stores return vouchers.
Checking of daily route slips and administration of routing
information.
Logging of tickets.
Developing and maintaining of customer base.
Report any delays in the execution of tickets to the Service Manager and General Manager.
Grade 12
Microsoft package
1 Years’ service-related experience (call centre experience) is advantageous
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