Customer Helpdesk Administrator

4 weeks ago


Randburg, South Africa StaffCentral Consulting Full time

**Job Duties/Responsibilities will include**:
Liaising with customers.

Assisting the Service & General Managers where required.

Coordinating the flow of paperwork and tickets by following up on national call centre, ad-hoc & maintenance tickets.

Capturing of stores return vouchers.

Checking of daily route slips and administration of routing
information.

Logging of tickets.

Developing and maintaining of customer base.

Report any delays in the execution of tickets to the Service Manager and General Manager.

Grade 12

Microsoft package

1 Years’ service-related experience (call centre experience) is advantageous



  • Randburg, Gauteng, South Africa StaffCentral Consulting Full time

    Job Duties/Responsibilities will include:Liaising with customers.Assisting the Service & General Managers where required.Coordinating the flow of paperwork and tickets by following up on national call centre, ad-hoc & maintenance tickets.Capturing of stores return vouchers.Checking of daily route slips and administration of routinginformation.Logging of...


  • Randburg, South Africa Employment Concepts Full time

    **Duties & Responsibilities**: - Management of ITSM ticketing system aligned with IT IL framework, Reporting, and time management. - Communicate disruption in connectivity and service interruptions by sending connectivity and backup alerts. - Communicate, when necessary, with stakeholders or 3rd party vendors to obtain any assistance required. - Administer,...


  • Randburg, South Africa Employment Concepts Full time

    **Duties & Responsibilities**: - Management of ITSM ticketing system aligned with IT IL framework, Reporting, and time management. - Communicate disruption in connectivity and service interruptions by sending connectivity and backup alerts. - Communicate, when necessary, with stakeholders or 3rd party vendors to obtain any assistance required. - Administer,...


  • Randburg, South Africa iSON Xperiences Full time

    Â **Job Summary :Â** The main purpose of this position is to provide administration support to the Admin Management Team. To maintain efficiency and administration systems, looking to improve and develop where necessary. A strong communicator who can receive and process complex information in an efficient way and in return pass on required...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    ÂJob Summary :ÂThe main purpose of this position is to provide administration support to the Admin Management Team. To maintain efficiency and administration systems, looking to improve and develop where necessary. A strong communicator who can receive and process complex information in an efficient way and in return pass on required key-information and...


  • Randburg, South Africa Uris Power Full time

    Customer Service Administrator Required for tools and machinery business based in Randburg. They will be responsible for all repairs booked into the business, including liaising with suppliers, customers etc. This is an administrative post. Lots of paperwork. **Requirements**: - Must have strong administrative experience - Highly Organized - Service...


  • Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_000987 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:IT and Telecommunications**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: Tracker requires the services of a Supervisor in the Customer Engagement Department at Tracker...


  • Randburg, Gauteng, South Africa Shoprite Group Full time

    Closing Date2023/05/0- Reference NumberSHO Job TitleTechnical Support Technician (Computicket) Job TypePermanent Location CountrySouth Africa Location ProvinceGauteng Location Town or CityRandburg - Computicket House Purpose of the JobWe are currently seeking a full-time, passionate Technical Support Technician who will effectively; Manage all aspects of the...


  • Randburg, Gauteng, South Africa M&M Staffing Solutions Full time

    PURPOSESupport the customer service department of client and/or clients by, amongst others, receiving, managing, and distributing queries to the correct recipient.KEY RESPONSIBILITIES Receiving, managing, and distributing the correspondence and communications received from clients. All administrative and data capturing tasks relating to the above....


  • Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001049 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Helpdesk and Technical Support**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: TRACKER requires the services of an IT Service Desk Supervisor based in the Technology...


  • Randburg, Gauteng, South Africa Tracker South Africa Full time

    Listing reference: track_000987Listing status: OnlinePosition summary:Industry:IT & InternetJob category:IT and TelecommunicationsLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Tracker requires the services of a Supervisor in the Customer Engagement Department at Tracker Head office, based in Johannesburg. We...


  • Randburg, South Africa Uris Power Full time

    Service Administrator position available for machinery business based in Randburg. The position will involve handling all repairs coming into the Business including liaising with customers and suppliers to ensure customers get best service. This is an admin position please. No industry experience required but strong admin skills are required. (lots of...


  • Randburg, South Africa Uris Power Full time

    Customer Service Manager Required for tools and machinery business based in Randburg. They will be responsible for all repairs booked into the business, including liaising with suppliers, customers etc. This is an administrative post. **Requirements**: - Must have strong administrative experience - Highly Organized - fully computer literate - excel is a...

  • Customer Service

    2 weeks ago


    Randburg, South Africa Signa Group Full time

    **MAIN JOB PURPOSE** **DUTIES** - Answer the switchboard and respond to electronic correspondence professionally. - Handle enquiries and complaints and direct them to the right person in the right Signa entity. - Take messages and/or transfer calls professionally. - Engage with customers in a remarkable customer service manner/client-centric manner. - Give...


  • Randburg, Gauteng, South Africa RJPersonnel Full time

    2years Ensure customer satisfaction and always provide professional customer support. Maintain a positive and empathetic attitude toward customers at all times responding promptly to customer inquiries and requesting delivery schedules. Monthly Consumable Deliveries / Suspensions Acknowledging and resolving customer complaints on servicerelated issues,...


  • Randburg, South Africa Perfect Laser Technologies PTY Ltd Full time

    Perfect Laser Technologies a nationwide company has its head office, Megastore and warehouse in Ferndale and Strijdompark, Randburg. Duties and responsibilities include stock, client and sales administration. The following skill sets are essential. Clean credit record. Valid driving license. Valid Matric certificate with English major and Maths literacy...

  • Administrator

    3 days ago


    Randburg, South Africa FirstRand Full time

    Job Description To provide efficient and effective administration support to ensure the smooth running of a functional area - Manage costs / expenses within approved budget to achieve cost efficiencies. - Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions. - Resolve all customer queries...

  • Administrator

    3 weeks ago


    Randburg, South Africa FirstRand Full time

    Job Description Provide efficient and effective administration support to ensure the smooth running of a functional area - Managing costs / expenses within approved budget to achieve cost efficiencies - Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions - Resolve all customer queries...

  • Administrator

    2 weeks ago


    Randburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionTo provide efficient and effective administration support to ensure the smooth running of a functional area Manage costs / expenses within approved budget to achieve cost efficiencies. Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions. Resolve all customer queries...

  • Administrator

    2 weeks ago


    Randburg, Gauteng, South Africa FirstRand Bank Limited Full time

    Description Provide efficient and effective administration support to ensure the smooth running of a functional area. Manage costs / expenses within approved budget to achieve cost efficiencies. Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members. ...