Customer Service Manager

**Main Purpose of the Job**: Responsible for easing the CRC customer through lifecycle with functional, emotional and behavioural expertise, conveying this customer experience bond required by the luxury environment set by the Nespresso brand. **Job Specifications**: **Complaints or Information requests** - Understand customer request/complaint, bringing...

**Main Purpose of the Job**: Responsible for easing the CRC customer through lifecycle with functional, emotional and behavioural expertise, conveying this customer experience bond required by the luxury environment set by the Nespresso brand. **Job Specifications**: **Complaints or Information requests** - Understand customer request/complaint, bringing...

We are looking for an enthusiastic Customer Service Ambassador to be the face of our company and promote our products and services in our Randburg store. **Responsibilities** - Post about our products/services online (e.g. social media and forums) - Create, share and respond to online reviews - Network and build trusting relationships with potential...

Job description This description is a general statement of the required major duties & responsibilities performed on a regular and continuous basis. It does not include other duties as assigned: - Providing customer service and coordinating service jobs for internal and external parties - Supporting our Logistics Coordinator - Liaising with external...

Salary Range: R150,000 - R180,000 per annumJob Description:This role involves managing inbound and outbound calls related to cancellations with the primary objective of retaining existing clients.Answering inbound calls in a timely manner.Providing professional and polite service at all times.Listening attentively to customer queries.Responding accurately to...

**Listing reference**: track_001130 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Call Centre and Telesales**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:No**Introduction**: Tracker requires the Services of the Customer Service Agents in the TRM Department based in...

**PURPOSE** Support the customer service department of client and/or clients by, amongst others, receiving, managing, and distributing queries to the correct recipient. **KEY RESPONSIBILITIES** - Receiving, managing, and distributing the correspondence and communications received from clients. - All administrative and data capturing tasks relating to the...

iSON Xperiences is a dynamic and innovative company that provides exceptional customer experiences through its cutting-edge technology solutions.We are seeking a highly skilled and motivated Customer Service Professional to join our team in Randburg. As a Contact Centre Agent, you will be the face of our company, providing top-notch customer service and...

About iSON XperiencesWe are a dynamic organization seeking highly skilled professionals to join our team.Job SummaryThis role involves interacting with customers through inbound calls, providing end-to-end service and resolving their queries efficiently.Key ResponsibilitiesCommunicate effectively with customers in a professional and articulate...

At iSON Xperiences, we are seeking a highly skilled Customer Service Representative to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and have a knack for resolving complex issues.Main Responsibilities:To provide timely and effective assistance to customers via phone calls, ensuring that...

**Roles and Responsibilities** - Receive service jobs from clients and allocate them to the Service Technicians. - Utilise the ERP system, 4Flow, to manage service requests and track technician assignments. - Generate and maintain service reports to document completed work and provide insights for improvement. - Proactively plan and schedule upcoming...

We are looking for skilled Customer Service Representatives to join our team at Tailormade Solution in Randburg. This is a fantastic opportunity for individuals who enjoy interacting with customers and providing exceptional service.About the JobThe ideal candidate will have excellent communication skills, be able to work under pressure, and possess good...

About the Role:iSON Xperiences invites applications for a Customer Service Team Coach to lead our inbound voice customer service team. As a Team Coach, you will be responsible for managing a team of approximately 20 agents and fostering their growth through continuous coaching and development.The successful candidate will have previous team leadership...

Customer Service Administrator Required for tools and machinery business based in Randburg. They will be responsible for all repairs booked into the business, including liaising with suppliers, customers etc. This is an administrative post. Lots of paperwork. **Requirements**: - Must have strong administrative experience - Highly Organized - Service...

Are you a recent graduate and are looking to gain career enhancing experience with one of the biggest Multimedia Companies? Then this opportunity might be for you. We are currently recruiting for our client in the Multimedia space for a Customer Service - Call Centre Agent for a 6-month contract. - Recently completed a tertiary qualification - Fully...

**Listing reference**: track_001127 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Customer Service**Location**:Randburg**Contract**:Temporary**Remuneration**:Market Related**EE position**:No**Introduction**: **Job description**: **Roles and Responsibilities**: - Process sales contracts received from clients...

**Listing reference**: track_001084 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Customer Service**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: **Job description**: **Roles and Responsibilities**: - Process sales contracts received from clients...

As a valued member of the iSON Xperiences team, we are seeking an exceptional Customer Service Representative to join our dynamic organization in Randburg.This fixed-term contract role is perfect for individuals passionate about delivering outstanding customer experiences.We estimate the salary for this position to be around R150,000 per annum, based on...

Job Title: Customer Service Leadership Role Estimated Salary: R 320,000 - R 420,000 per annumJob Overview:iSON Xperiences is a leading provider of innovative solutions in the telecommunications industry.We are seeking an experienced leader to join our Saves/New Acquisition team and drive customer retention and acquisition growth.The successful candidate will...

The Role: **Customer Service Fixed Term Contract Position** **To Start asap** Job Objectives: - Provide clients with information and resolution regarding investment enquiries. - Communicate SLA, processes and business rules pertaining to products and service - Assistance with our digital platforms including driving our digital platforms - Transfer calls...