Hotel Switchboard Agent

Key Responsibilities: - Answer and direct all incoming calls efficiently and professionally. - Assist guests with queries, reservations, and requests over the phone. - Coordinate with various hotel departments (housekeeping, room service, maintenance) to ensure guest requests are fulfilled in a timely manner. - Handle emergency calls and communicate...

Key Responsibilities:Answer and direct all incoming calls efficiently and professionally.Assist guests with queries, reservations, and requests over the phone.Coordinate with various hotel departments (housekeeping, room service, maintenance) to ensure guest requests are fulfilled in a timely manner.Handle emergency calls and communicate effectively with...

Boutique Hotel just outside of Stellenbosch is looking for a Switchboard Operator to join their team to receive and transmit telephone calls, respond to general enquiries, complete and distribute information that needs to be communicated around the estate and maintain a register of bookings and reservations. **Responsibilities**: - Operate telephone and...

**Duties and Responsibilities** - Answering incoming calls - Directs calls to guestrooms, staff or departments through switchboard system - Places outgoing calls - Takes and distributes messages for guests, staff and departments - Know what action to take if an emergency call is requested or received - Ensure that all company policies, procedures & standard...

A prestigious estate in Stellenbosch is seeking to appoint a Receptionist / Switchboard Operator to fulfill the following duties: - Answer incoming external and internal calls on the switchboard - Providing relevant information pertaining to inquiries, bookings, and services related to the estate - Accurate taking of messages and ensuring these are...

Hotel and Estate in the Stellebosch / Brackenfell area is looking for a Switchboard Operator to join their team to receive and transmit telephone calls, respond to general enquiries, complete and distribute information that needs to be communicated around the estate and maintain a register of bookings and reservations. **Responsibilities**: - Operate...

**About**: Our Hospitality client is a world-class destination offering culture, cuisine, golf and entertainment. **Position Overview**: Are you organized, customer-focused, and passionate about delivering top-notch service? Join [Insert Hotel Name] as a **Hotel Reservationist**, where you’ll play a vital role in ensuring our guests have a seamless...

Career Growth, Hospitality Recruitment have an exciting opportunity for a Switchboard Operator to join the Switchboard team at a luxury hotel in Cape Town. We are seeking to recruit an enthusiastic Switchboard Operator, who has the ability to deliver 5* service at all times. It is essential to have a positive, can do attitude and great attention to detail....

**JOB SPECIFICATIONS**: - Preferably Grade 12 Senior certificate or a higher qualification - Experience in the hospitality sector, specifically the hotel industry. - Computer literate with Opera experience - Front Office experience **JOB DESCRIPTION**: - Greet guests and patrons as they arrive - Ensure that the checking in procedure runs smoothly - Manage...

Often the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for a Switchboard...

Often the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for a Switchboard...

As a Switchboard Operator at Mount Nelson Hotel, you are on the frontlines of providing exceptional customer service through knowledgeable and welcoming interactions with guests over the phone. If you’re looking to develop your skills and be part of the future of luxury, this is your moment. **Primary Responsibilities Include**: - Assists callers by...

As a Switchboard Operator at Mount Nelson Hotel, you are on the frontlines of providing exceptional customer service through knowledgeable and welcoming interactions with guests over the phone. If you’re looking to develop your skills and be part of the future of luxury, this is your moment. - Assists callers by answering the line and connecting the caller...

As a Switchboard Operator at Mount Nelson Hotel, you are on the frontlines of providing exceptional customer service through knowledgeable and welcoming interactions with guests over the phone. If you’re looking to develop your skills and be part of the future of luxury, this is your moment. **Primary Responsibilities Include**: - Assists callers by...

As a Switchboard Operator at Mount Nelson Hotel, you are on the frontlines of providing exceptional customer service through knowledgeable and welcoming interactions with guests over the phone. If you’re looking to develop your skills and be part of the future of luxury, this is your moment. - Assists callers by answering the line and connecting the caller...

Key Responsibilities: - Answer and direct all incoming calls efficiently and professionally. - Assist guests with queries, reservations, and requests over the phone. - Coordinate with various hotel departments (housekeeping, room service, maintenance) to ensure guest requests are fulfilled in a timely manner. - Handle emergency calls and communicate...

Key Responsibilities: Answer and direct all incoming calls efficiently and professionally. Assist guests with queries, reservations, and requests over the phone. Coordinate with various hotel departments (housekeeping, room service, maintenance) to ensure guest requests are fulfilled in a timely manner. Handle emergency calls and communicate effectively with...

Key Responsibilities:Answer and direct all incoming calls efficiently and professionally.Assist guests with queries, reservations, and requests over the phone.Coordinate with various hotel departments (housekeeping, room service, maintenance) to ensure guest requests are fulfilled in a timely manner.Handle emergency calls and communicate effectively with...

At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals. We also offer growth opportunities...

Key Responsibilities:Answer and Direct Calls: Respond to incoming calls in a professional and efficient manner, ensuring that guests receive prompt and courteous service.Guest Support: Assist guests with queries, reservations, and requests, providing accurate and helpful information to ensure a positive experience.Department Coordination: Collaborate with...