Hotel Switchboard Agent

**About**: Our Hospitality client is a world-class destination offering culture, cuisine, golf and entertainment. **Position Overview**: Do you have excellent communication skills and a passion for delivering exceptional customer service? We are seeking a friendly and professional **Hotel Switchboard Agent** to be the first point of contact for our...

Key Responsibilities: - Answer and direct all incoming calls efficiently and professionally. - Assist guests with queries, reservations, and requests over the phone. - Coordinate with various hotel departments (housekeeping, room service, maintenance) to ensure guest requests are fulfilled in a timely manner. - Handle emergency calls and communicate...

**Duties and Responsibilities** - Answering incoming calls - Directs calls to guestrooms, staff or departments through switchboard system - Places outgoing calls - Takes and distributes messages for guests, staff and departments - Know what action to take if an emergency call is requested or received - Ensure that all company policies, procedures & standard...

Boutique Hotel just outside of Stellenbosch is looking for a Switchboard Operator to join their team to receive and transmit telephone calls, respond to general enquiries, complete and distribute information that needs to be communicated around the estate and maintain a register of bookings and reservations. **Responsibilities**: - Operate telephone and...

Key Responsibilities: - Answer and direct all incoming calls efficiently and professionally. - Assist guests with queries, reservations, and requests over the phone. - Coordinate with various hotel departments (housekeeping, room service, maintenance) to ensure guest requests are fulfilled in a timely manner. - Handle emergency calls and communicate...

A prestigious estate in Stellenbosch is seeking to appoint a Receptionist / Switchboard Operator to fulfill the following duties: - Answer incoming external and internal calls on the switchboard - Providing relevant information pertaining to inquiries, bookings, and services related to the estate - Accurate taking of messages and ensuring these are...

Key Responsibilities:Answer and direct all incoming calls efficiently and professionally.Assist guests with queries, reservations, and requests over the phone.Coordinate with various hotel departments (housekeeping, room service, maintenance) to ensure guest requests are fulfilled in a timely manner.Handle emergency calls and communicate effectively with...

Key Responsibilities: Answer and direct all incoming calls efficiently and professionally. Assist guests with queries, reservations, and requests over the phone. Coordinate with various hotel departments (housekeeping, room service, maintenance) to ensure guest requests are fulfilled in a timely manner. Handle emergency calls and communicate effectively with...

Hotel and Estate in the Stellebosch / Brackenfell area is looking for a Switchboard Operator to join their team to receive and transmit telephone calls, respond to general enquiries, complete and distribute information that needs to be communicated around the estate and maintain a register of bookings and reservations. **Responsibilities**: - Operate...

**About**: Our Hospitality client is a world-class destination offering culture, cuisine, golf and entertainment. **Position Overview**: Are you organized, customer-focused, and passionate about delivering top-notch service? Join [Insert Hotel Name] as a **Hotel Reservationist**, where you’ll play a vital role in ensuring our guests have a seamless...

Key Responsibilities:Answer and Direct Calls: Respond to incoming calls in a professional and efficient manner, ensuring that guests receive prompt and courteous service.Guest Support: Assist guests with queries, reservations, and requests, providing accurate and helpful information to ensure a positive experience.Department Coordination: Collaborate with...

Key Responsibilities:• Answer and direct all incoming calls efficiently and professionally, ensuring a positive experience for our guests.• Assist guests with queries, reservations, and requests over the phone, demonstrating exceptional communication skills.• Coordinate with various hotel departments to ensure guest requests are fulfilled in a timely...

About the RoleWe are seeking an experienced Hotel Front Desk Representative to join our team at IntelliStaff. In this role, you will be responsible for providing exceptional customer service to guests and ensuring a smooth check-in/check-out process.Key ResponsibilitiesAnswer and direct all incoming calls efficiently and professionally.Assist guests with...

Are you passionate about delivering exceptional hospitality experiences? We're seeking an Accommodation Receptionist and Support Specialist to join our team at IntelliStaff.Key Responsibilities:Guest Communication: Answer and direct incoming calls efficiently and professionally, ensuring a positive experience for our guests.Reservations and Queries: Assist...

My client, a well established international travel company, is currently recruiting for an experienced Group Travel Agent with at least 3 years’ experience in a similar position to join their dynamic team based in TechnoPark, Stellenbosch. The main purpose of the role is providing group clients with some of the best airline, hotel, and vacation package...

Our client, a prestigious and renowned 5-star luxury hotel and vineyard situated in the breathtaking Western Cape winelands, is currently seeking a superb Receptionist to balance out their exceptional team. With a rich history spanning over centuries, the estate offers an exquisite blend of heritage, elegance, and modernity. The estate is not only known for...

An Estate is looking for a Wine Sales Manager who will be responsible for all sales management and brand development of the Estate wine business in all local and international markets. **Responsibilities**: - **SALES MANAGEMENT** - Developing and managing a sales plan and sales projections and budgeting specific to each client in all regions; - Compiling...

What is a hotel night auditor? **Hotel night auditor duties span across two main areas**: running the front desk and being the face of the hotel overnight, while also closing the books for the day, producing reports and setting up the morning teams for success. Any guest entering a hotel after around 11pm will likely say hello to what they would call a...

**The Role & Key Responsibilities**: Action all booking confirmations and amendments including hotel, transfer and flight requests - Check and send confirmation booking invoices to agents and direct clients - Liaising with overseas Ground Handlers regarding any pre and post queries - Dealing with pre and post booking support and customer service issues...

A highly successful travel management company with an international footprint, has an opportunity for a travel agent with experience in TMC to join their South African office based in TechnoPark Stellenbosch. Forming part of a dynamic team, duties will include but not limited to the following: - Interacting with international clients telephonically on a...