Technical Support Specialist

2 days ago


Cape Town, Western Cape, South Africa West Coast Personnel Full time

At West Coast Personnel, we are seeking a highly skilled Technical Support Specialist to join our team.

The ideal candidate will have a proven track record of providing exceptional support in a helpdesk environment, with a strong focus on software troubleshooting.

We are looking for someone who excels in communication, both verbally and in writing. You will be working closely with customers and internal teams to resolve complex technical issues.

To be successful in this role, you will need:

  • A minimum of 25 years of experience in a helpdesk environment, specifically in software troubleshooting.
  • Strong problem-solving skills, with the ability to analyze complex issues and provide effective solutions.
  • Excellent attention to detail, ensuring that all issues are thoroughly investigated and resolved.
  • Experience in customer service or tech support is highly desirable, as is familiarity with helpdesk software and remote troubleshooting tools.
  • You must be able to work independently, but also collaboratively within a team to achieve common goals.

We offer a range of benefits, including opportunities for professional growth and development, a dynamic and supportive work environment, and a competitive compensation package.



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