Mechanic General X3 Field Service Global Grade 08

**Key Output** - Achieve warranty balance score card targets and KPI’s - Control cost effectively on normal types of warranty claims - Provide support for warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on warranty...

**Key Output** - Achieve warranty balance score card targets and KPI's - Control cost effectively on normal types of warranty claims - Provide support for warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on warranty...

**Key Output** - Achieve warranty balance score card targets and KPI’s - Control cost effectively on normal types of warranty claims - Provide support for Warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on Warranty...

**Key Outputs** - Control costs effectively on warranty claims; - Manage the suspense and debtor’s accounts effectively; - Approve and process warranty claims and payments efficiently - ** Qualification, Experience and Competencies**: - Grade 12 - Drive - Excellence Orientation - Analysis - Attention to Detail - Mechanical Reasoning - Verbal and written...

**Key Output** - Achievement of cost centre financial targets and Key Performance Indicators - Resolve internal customer queries - Effective control of cost centre expenses and WIP - Ensure effective communication between team and management - Ensure service work is carried out in compliance with quality standards (OEM Guidelines) - Ensure outputs of service...

**Key Output** - Ensure improved product health for all products in area of responsibility. - Provide support for new product introduction. - Present product issues to management. - Assist with complex troubleshooting on machines and components. - Do failure analysis on failed components and parts. - Compile comprehensive condition and failure reports. -...

**Key Output** - Ensure improved product health for all products in area of responsibility. - Provide support for new product introduction. - Present product issues to management. - Assist with complex troubleshooting on machines and components. - Do failure analysis on failed components and parts. - Compile comprehensive condition and failure reports. -...

**Key Outputs** - Provide Technical expert assistance to both internal and external customers. Provide technical expert investigation and reporting as well as provide resolution working collaboratively with BWE regions and customer; - Analyse, report and provide resolution to HMS product health issues; - Provide resolution to general HMS technical issues; -...

**Key Outputs** - Provide Technical expert assistance to both internal and external customers. Provide technical expert investigation and reporting as well as provide resolution working collaboratively with BWE regions and customer; - Analyse, report and provide resolution to HMS product health issues; - Provide resolution to general HMS technical issues; -...

**Key Outputs** - Full administration matters including personal administration - Organising, management and maintaining of diary - Scheduling of meetings, conferences, seminar etc for the department/territories where required - IT Customer Relationship management - Screen calls and/or route queries to relevant people - Coordinate and consolidation of...

**Key Outputs** - Full administration matters including personal administration - Organising, management and maintaining of diary - Scheduling of meetings, conferences, seminar etc for the department/territories where required - IT Customer Relationship management - Screen calls and/or route queries to relevant people - Coordinate and consolidation of...

**Key Outputs** - Full administration matters including personal administration - Organising, management and maintaining of diary - Scheduling of meetings, conferences, seminar etc for the department/territories where required - Screen calls and/or route queries to relevant people - Coordinate and consolidation of monthly reports - Efficient coordination of...

**Key Outputs** - Gather relevant data to support failure / condition reports - Compile failure / condition reports to conform to BRC quality standards - Create SIMS reports for all repairs - Provide technical representatives with sufficient information to complete the root cause analysis process - Drive Individual Development action plan - Utilise...

**Key Output** - Assist the mechanic(s) in performing moderate to complex maintenance and repair work on machines and / or components - Know which tools are used for which jobs and ensure the mechanic / technician has them within reach - Physically lift, keep in place and / or move up to 20kg or use appropriate lifting and slinging equipment for objects...

**Key Output** - Assist the mechanic(s) in performing moderate to complex maintenance and repair work on machines and / or components - Know which tools are used for which jobs and ensure the mechanic / technician has them within reach - Physically lift, keep in place and / or move up to 20kg or use appropriate lifting and slinging equipment for objects...

**Key Outputs** - Full administration matters including personal administration - Organising, management and maintaining of diary - Scheduling of meetings, conferences, seminar etc for the department/territories where required - Screen calls and/or route queries to relevant people - Coordinate and consolidation of monthly reports - Efficient coordination of...

This position is responsible for delivering and facilitating the technical course curriculums. This includes classroom instruction, field instruction, and administering assessments. This position is also involved in the creation and implementation of curriculums following the standards of Barloworld Equipment, Caterpillar and relevant regulatory...

**Key Outputs** - Understand return on investment to support pre-sales and sales process via value articulation to customer. - Provide Subject Matter guidance on the use and potential value of Digital and give recommendations on value extraction from technology. - Provide ongoing value-added support to the customers via Digital Solutions enabled continuous...

**Key Outputs** - Understand return on investment to support pre-sales and sales process via value articulation to customer. - Provide Subject Matter guidance on the use and potential value of Digital and give recommendations on value extraction from technology. - Provide ongoing value-added support to the customers via Digital Solutions enabled continuous...

**Key Output**s - Accurately manage the EPP quoting process using Quote Plus - Process EPP enrolment claims and payments - Effectively Manage debtor account - Provide support for Extended Warranty resolution - Follow up with external and internal customers on required data - Accurately control relative end-to-end processes - Maintain relevant administrative...