Service Supervisor Field Service Global Grade 10

**Key Output** - Ensure improved product health for all products in area of responsibility. - Provide support for new product introduction. - Present product issues to management. - Assist with complex troubleshooting on machines and components. - Do failure analysis on failed components and parts. - Compile comprehensive condition and failure reports. -...

**Key Output** - Ensure improved product health for all products in area of responsibility. - Provide support for new product introduction. - Present product issues to management. - Assist with complex troubleshooting on machines and components. - Do failure analysis on failed components and parts. - Compile comprehensive condition and failure reports. -...

**Key Outputs** **Safety**: - Serve as the facility Emergency Response Coordinator - Attend the Health and Safety Committee meetings **Building Management**: - Supervise and coordinate the day-to-day maintenance and support of buildings, grounds and facilities systems - Maintains a safe and effective working environment that complies with regulations and...

**Key Outputs** **Safety**: - Serve as the facility Emergency Response Coordinator - Attend the Health and Safety Committee meetings **Building Management**: - Supervise and coordinate the day-to-day maintenance and support of buildings, grounds and facilities systems - Maintains a safe and effective working environment that complies with regulations and...

**Key Output** - Manage tools in the Tool store and Service department. - Manage all consumables (DtD consumables, PPE) for service. - Schedule calibrations, verifications, and compliance testing. - Create PRs for service Department (create PRs and Migo goods received) - Good receive all assets and physical equipment that will be use over a period. - Verify...

**Key Output** - Achieve warranty balance score card targets and KPI’s - Control cost effectively on normal types of warranty claims - Provide support for warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on warranty...

**Key Output** - Achieve warranty balance score card targets and KPI's - Control cost effectively on normal types of warranty claims - Provide support for warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on warranty...

**Key Output** - Achieve warranty balance score card targets and KPI’s - Control cost effectively on normal types of warranty claims - Provide support for Warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on Warranty...

**Key Output**s - Accurately manage the EPP quoting process using Quote Plus - Process EPP enrolment claims and payments - Effectively Manage debtor account - Provide support for Extended Warranty resolution - Follow up with external and internal customers on required data - Accurately control relative end-to-end processes - Maintain relevant administrative...

To place trade lane orders with Caterpillar / Principal suppliers and to manage request changes and logístical processes from source to facility. Liaison with Regions to ensure right product at the right time and place. This is done to ensure PINS management and growth. Manage and report on the Key Performance areas applicable to the Import and Export...

To place trade lane orders with Caterpillar / Principal suppliers and to manage request changes and logístical processes from source to facility. Liaison with Regions to ensure right product at the right time and place. This is done to ensure PINS management and growth. Manage and report on the Key Performance areas applicable to the Import and Export...

**Key Output** - Meet month-to-month sales targets in Paving products in New, Used and Rental - Sustain and Grow machine paving sales within allocated territory / customer base - Effective territory management - Accurately and efficiently deal with sales administrative tasks - Effective self-management and performance ownership - Manage all aspects of the...

**Key Output** - Lead a regional service operation - Manage and report on all key service deliverables, including all KPIs, attributes and safety. - Ensure all relevant policies procedures, and guidelines e.g. warranty, IEVM, Quality Checklists, etc are applied - Utilise appropriate processes (SOR, Service Excellence, Quality systems - ISO & Contamination...

**Key Output** - Responsible for all planning and administrative functions in Rental fleet, - Responsible for all rollins functions to manage fleet from collection to final invoicing, - Compiling reports as needed, - Day to day decision making, - Liaise with internal stakeholders and principal - Ensure all GCSS Claims are processed timeously - Ensure all...

**Key Output** - Responsible for all planning and administrative functions in Rental fleet, - Responsible for all rollins functions to manage fleet from collection to final invoicing, - Compiling reports as needed, - Day to day decision making, - Liaise with internal stakeholders and principal - Ensure all GCSS Claims are processed timeously - Ensure all...

**Key Outputs** The main purpose of the role is to act as a custodian for the company’s accounting by ensuring that standard accounting practices and processes are followed to transact, record, and keep track of all transactions relating to Barloworld Equipment’s local vendor accounts. This role will add value to the Shared Services division and the...

**Key Output** - Carry out scheduled and preventative maintenance and repairs as per OEM requirements. - Systematic and efficiently troubleshoot and diagnose machine systems problems and carry out repairs on earthmoving equipment on customer sites. - Compile accurate customer machine reports that include failure analysis, condition, service, Machine...

**Key Output** - Carry out scheduled and preventative maintenance and repairs as per OEM requirements. - Systematic and efficiently troubleshoot and diagnose machine systems problems and carry out repairs on earthmoving equipment on customer or BWE sites. - Compile accurate customer machine reports that include failure analysis, condition, service, Machine...

**Key Outputs** - Interpretation of samples - Distribute reports - Assist customer walk in - Search for customers, equipment & components on the web tool - Assist data clerks with random queries - Register new customers, amend existing customers information on SOS system/database - Merge equipment/compartments - Capture samples when the need arises and...

**Position Outputs** - Drive Services Growth by executing the BWE Aftermarket Strategy specific to the UC & GET major class - Utilise CAT Tools to monitor and report wear patterns on Bucket, Bowls and Undercarriage - Generate and prioritise regional leads through the PSE platforms - Utilization of Caterpillar GET & UC CWMS reports to compile a Wear Parts...