People Support Administrator

6 months ago


Northern Suburbs, South Africa Pepkor Payments & Lending Full time

The role of the People Support Administrator is to provide professional, efficient, accurate and effective administration support to the People Support team and the business. The PS Administrator is responsible for administering all employee administrative information and activities on time and accurately by capturing employee information on the PS systems; maintaining trackers and folders; creating and maintaining employee filing system and assisting with PS project related work

**Key Responsibilities**

1. PS Support & Administration
- Create, files and maintain all relevant employee documents on the electronic filing systems once captured on SAGE 300 People.
- Prepares confirmation of employment letters upon request.
- Complete maternity contracts with employees before their maternity leave commences.
- Complete UI19 and UI2.7 forms (terminations & maternity leave).
- Assists employees with completing all benefit forms and ensure accurate completion in conjunction with employee for processing (pension fund, group life and medical insurance/aid) at the commencement and termination (where applicable) of an employee’s service.
- Administration of group risk benefit claims.
- Administration of appointment process, including offer letters and employment contracts.
- Assists with the recruitment process when required (i.e. screening, verification checks, preparing interview packs, book psychometric assessments etc.)
- Assist with language assessment requests.
- Prepares and tracks all PS Invoices monthly.
- Assists with SAGE & JIRA Queries e.g. Team changes, etc.

2. PS Information & Reporting
- Improvement documents, Maternity Leave, Promotions, Transfers, Team Changes, Terminations, New Appointments.
- Pull various reports as and when required.
- Prepares the PS monthly information update for the operations monthly awards and obtain all relevant PS updates for approval by PS Manager.

3. Onboarding & Exit Procedure
- Creates new employee profile on SAGE 300 People.
- Ensures that paperwork of the new starters is completed in full and submitted to payroll for processing.
- Completes Onboarding stats (including graph) for month 1 and 3.
- Prepares and submit the probation pass letter of new starters to the respective PS Practitioner.
- Ensures that all termination documents are completed in full & submitted to payroll (resignation letter; termination form) for processing.
- Ensures exit interview questionnaires are completed online.
- Schedules Exit Interview with employees’ and conducts telephonic exit interviews when the online questionnaire cannot be completed before termination date.
- Follow up with Alexander Forbes Withdrawal Forms.

4. Employee Relations (IR)
- Prepares monthly disciplinary report.
- Assists with preparing disciplinary enquiries packs.
- Capture all disciplinary sanctions on Sage and file on Papertrail.

5. Employee Wellness
- Plan, co-ordinate and assist with all Wellness initiatives.
- Provide support, guidance, and assistance to all employees on the EWP.
- Manage the booking process for the Wellness Clinic and Onsite Counsellor.

6. Employee Engagement and Wellness
- Completes and prepares all the Long Service certificates and vouchers sign off on a monthly basis.
- Communicates Long Service to respective departments on a monthly basis.
- Prepares GEM and Team Award Certificates.
- Issues and distributes WOW cards on a weekly basis.
- Issues birthday cards on a monthly basis.

**Functional Competencies**
- Strong Communication skills
- Excellent Interpersonal skills
- Customer Focus
- Teamwork
- Excellent Planning & Organising

**Qualifications and Experience**
- National Diploma or Bachelor’s Degree in Human Resources Management
- Minimum 2 years’ experience as a PS Administrator in an organisation with 50+ employees.
- Experience within the Contact Centre Industry will be advantageous.
- Experience with SAGE People 300 will be advantageous.

**Pepkor Payments and Lending is committed to creating equal employment opportunities.



  • Northern Suburbs, South Africa Pepkor Payments & Lending Full time

    The role of the People Support Administrator is to provide professional, efficient, accurate and effective administration support to the People Support team and the business. The PS Administrator is responsible for administering all employee administrative information and activities on time and accurately by capturing employee information on the PS systems;...


  • Northern Suburbs, South Africa Pepkor Payments & Lending Full time

    **Key Responsibilities** **1. Recruitment and Selection** - Manage and facilitate the entire recruitment and selection process i.e. advertising of vacancies, screening of CV’s, scheduling interviews, conducting reference checks and coordinate assessments. - Preparation of job specifications and job profiles in consultation with line management. -...


  • Northern Suburbs, South Africa PEP Full time

    Purpose of the job To provide a comprehensive senior People Support (PS) business partner role for PEP Distribution Centres. Key Responsibilities - Create a strategic plan for the PS function for the DCs - Influence, contribute and advise line partners on key PS and people decisions - Understand, keep abreast of, anticipate and interpret the complexity of...


  • Northern Suburbs, South Africa PEP Full time

    The Sales People Support Manager will be responsible for leading and managing the People Support (PS) function for the Sales department for South Africa, Botswana, Lesotho, Namibia and eSwatini. Key Responsibilities - Create and deliver an integrated PS strategy for Sales as part of the Sales Management team. and people's decisions. - Provide operational...


  • Northern Suburbs, South Africa MWeb Full time

    **Main Purpose of the Job**: The Connect division in Cape Town currently has vacancies for a Sales Support Administrator reporting to the Back Office Team Manager, who will be responsible for providing sales administrative and customer support. **Job Output**: Provide administrative support to the Sales Contact Centre Team, to meet minimum performance...

  • Call Centre Manager

    5 months ago


    Northern Suburbs, South Africa Bridgena Barnard Personnel Group Full time

    Western Cape, CPT - Northern Suburbs - R 40000 - R 52000 Monthly Basic Salary (Negotiable) N/Sub Cape Town Manager needed for a Call Centre in Fin / Insurance administration and correspondence - N/Sub Cape Town Manager needed for a Call Centre in Fin / Insurance administration and correspondence - Matric or equivalent - 6 -8 years' experience in the...


  • Cape Town Northern Suburbs, South Africa Persona Staff Full time

    We are seeking a highly skilled Administrative Support Specialist to join our team at Persona Staff in the Northern Suburbs of Cape Town. This role plays a crucial part in providing administrative support to our company.Key Responsibilities:Customer Service: Answering and directing calls, ensuring exceptional customer service.Office Management: Managing...

  • Wage Administrator

    3 weeks ago


    Northern Suburbs, South Africa PEP Full time

    PURPOSE OF THE JOB To ensure correct and timeous payment of wages and administration of relevant employee-related issues KEY RESPONSIBILITIES - Processing the weekly payroll for wage employees - Preparing and collecting weekly wage payroll input - Check weekly wage payroll for errors - Filing of all appropriate information and record keeping - Processing...


  • Northern Suburbs, South Africa Star Personnel Recruitment Full time

    Northern Suburbs. Salary - market related. Own vehicle preferred but not essential **Purpose**: **Functional Responsibilities**: - Switchboard duties - Answering and directing client calls. Take messages and relay them to the appropriate team member/s. - Consistently deliver exceptional customer service portraying the following skills: - Empathy -...


  • Cape Town Northern Suburbs, South Africa Persona Staff Full time

    At Persona Staff, we're seeking a skilled Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for operating the switchboard, receiving guests, and providing general administrative support.Switchboard operations and guest receptionRegister maintenance and parking allocationGeneral office...


  • Cape Town Northern Suburbs, South Africa Persona Staff Full time

    Job SummaryWe are seeking an experienced Administrative Support Specialist to join our team at Persona Staff.About the RoleThis is a full-time opportunity that requires strong organizational and communication skills. As an Administrative Support Specialist, you will be responsible for managing office operations, coordinating events, and providing...

  • Administrator

    6 months ago


    Northern Suburbs, South Africa AFMS Group Full time

    **PRIMARY DUTIES** - Operations Support and Administration *** **SECONDARY DUTIES** - Work closely with operations teams and other departments - Prepare Excel, Word or Powerpoint materials as required - Taking minutes for operational and Management meetings - Typing minutes for operational and Management meetings - Assist with functions and events****: -...


  • Cape Town Northern Suburbs, South Africa Persona Staff Full time

    Job DescriptionAt Persona Staff, we're seeking a skilled Junior Administration Assistant to join our team. This role involves providing top-notch administrative support and ensuring the smooth operation of our office.About the Role Salary: R250,000 - R300,000 per annum (depending on experience)This is a fantastic opportunity for someone with excellent...


  • Cape Town Northern Suburbs, South Africa Labourtek Pty Ltd Full time

    The ideal candidate will have a technical background and strong Excel skills, with excellent administrative abilities. They should possess strong organizational skills and exceptional office etiquette, as they will often be the first point of contact for both internal team members and external partners.A valid drivers license and own vehicle is essential for...


  • Cape Town Northern Suburbs, South Africa Persona Staff Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administration Support Specialist to join our team at Persona Staff.This is a dynamic role that involves providing administrative support to our clients, ensuring seamless day-to-day operations, and contributing to the growth and success of our business.


  • Cape Town Northern Suburbs, South Africa Persona Staff Full time

    Job Overview: We are seeking a highly organized and efficient Administrative Support Professional to join our team at Persona Staff (Pty) Ltd. This role offers an exciting opportunity for individuals who enjoy working in fast-paced office environments and possess strong administrative skills.Salary: R250,000 - R350,000 per annumKey Responsibilities: The...


  • Cape Town Northern Suburbs, South Africa IntegraTek Full time

    We are seeking a highly skilled and experienced Administrative Support Professional to join our team at IntegraTek. The successful candidate will be responsible for providing administrative support to our management team, ensuring the smooth operation of our office.Key Responsibilities:Answering telephone and email queries in a professional and courteous...


  • Southern Suburbs, South Africa Merand Corbett & Associates Full time

    The People & Culture Manager is responsible for managing the complete people function to establish an employee-oriented culture of excellent job performance that focuses on growth and development, empowerment, and productivity. You will establish and drive the Companies talent initiatives as well as lead all HR processes, from our Cape Town office and...


  • Cape Town Northern Suburbs, South Africa Persona Staff Full time

    Job Overview: Persona Staff is seeking an experienced Administration Support Professional to join our team. As a key member of our support staff, you will play a crucial role in ensuring the smooth operation of our administrative functions. Salary: R250,000 - R300,000 per annum, depending on experience. Responsibilities: Our ideal candidate will have...

  • Consumer Support Agent

    6 months ago


    Northern Suburbs, South Africa Flash Full time

    **Responsibilities**: - Ensure delivery of superior customer experience - Meet and exceed required key performance indicators in relation to quantitative, qualitative, and behavioural volumes. - Utilize a variety of software programs to resolve customer queries. - Resolve queries in line with departmental standards. - Providing the right solutions to...