Administrator
7 months ago
**PRIMARY DUTIES**
- Operations Support and Administration
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**SECONDARY DUTIES**
- Work closely with operations teams and other departments
- Prepare Excel, Word or Powerpoint materials as required
- Taking minutes for operational and Management meetings
- Typing minutes for operational and Management meetings
- Assist with functions and events****:
- Perform ad-hoc administrative tasks as required
- Responsible for all record keeping, files and maintenance of files in accordance with company procedures and managing the electronic files.
- Provide organisational / operational support to all operational management teams.
- Manage information systems and the production of reports and data and spreadsheets.
- Facilitate operational teams in reconciliations Health and Safety SLA.
- Send monthly operational reports to QMS department
- Facilitating bid administration
- Managing filing and storage of relevant documentation.
- Creating templates.
- Format documents and reports to align with company QMS procedures.
- Managing departmental communications from Ops department.
- Managing the central Ops drive and repository
- Support marketing department in collating information from ops teams
- Supporting operations in setting up Sales and marketing opportunities.
- Manage all client contract files including hard and soft copies.
***
**Provide efficient and professional services to support all stakeholders and clients within operations***
- Respond to all requests and calls in professional manner, ensuring professional image is projected always
- Ensure confidentiality of privileged information at all times
- Discretion to be applied when handing out information
- Any issues of a sensitive nature to be passed to relevant manager
- Ensure no personal or confidential information relating to staff / client to be to be telephonically or personally to any person
- Ensure no information regarding the Company financial status or client base to be telephonically or personally to any person
- Deal professionally with teams, visitors and guests
- Schedule and organize meetings and appointments
- Maintain appearance and adherence to business etiquette, and liaise with relevant department to ensure Ops is fully supported
**It should be noted that, for operational reasons, it may be necessary to perform tasks other than those described herein from time to time.**
**Prescribed procedures may be amended by management as and when required**
**Skills and Experience**
- Grade 12
- Minimum 3-year administration experience with general knowledge of operations and facilities administration
- Computer Literate in MSOffice
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