Administrative Support Specialist
19 hours ago
At West Coast Personnel, we are seeking a highly skilled and experienced Business / Operations Administrator to join our team at Tyger Waterfront in Cape Town. The ideal candidate will have a strong background in compliance and regulatory requirements, with at least 5 years of experience in a similar role. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about ensuring seamless operations.
About the Role:
The Business / Operations Administrator will play a crucial role in supporting the company's operations and ensuring adherence to key regulations, including the Financial Intelligence Centre Act (FIC Act) and Protection of Personal Information Act (POPIA).
Main Responsibilities:
- Develop and implement policies for the FIC Act and manage related processes
- Conduct due diligence on clients and manage FICA workflows
- Perform gap analysis and maintain accurate client records, including correspondence and documentation
- Provide administrative support to senior management, including filing, typing, and organizing
- Liaise with clients and stakeholders, ensuring timely resolution of queries and complaints
- Create and maintain reports, templates, and administrative systems to improve efficiency
- Organize events, schedule meetings, and manage travel arrangements
- Oversee office maintenance, supplies, and compliance with health and safety regulations
- Support the executive team, including the Managing Director, with various administrative tasks
Requirements & Attributes:
- A degree in business administration, facility management, or a related field preferred
- At least 5 years of experience as a Business / Operations Administrator or in a similar role
- Strong knowledge of compliance with the FIC Act and POPIA
- Excellent time management skills with the ability to multitask and prioritize effectively
- Proficiency in Microsoft Office and data management software
- Strong communication skills, both written and verbal
- Detail-oriented with strong analytical and problem-solving abilities
- Ability to work independently and adapt to changing environments
- Discretion and sound judgment
- Professionalism and emotional intelligence
- Resourcefulness and a proactive approach to problem-solving
- Strong leadership skills with a collaborative spirit
- Committed to continuous improvement and efficiency
What We Offer:
- Competitive salary range: R 22,000 - R 25,000 per annum
- Opportunity to work with a dynamic team in a scenic location
- Professional growth and development opportunities
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