Revenue Manager

2 days ago

Sandton, South Africa HotelJobs.co.za Full time

Kendrick Recruitment is currently looking for an experienced Revenue Manager for an ultra-luxury group of properties. We are looking for a Revenue Manager to work closely with the Reservations, Sales, Marketing, and Finance teams to grow revenue and improve the yield of the business. This individual should have a unique combination of business acumen, technical data-analysis skills, the ability to focus on detail and process, and creative problem-solving ability. This position is not a traditional hotel-type revenue management role and extends to providing input across an integrated lodge and touring business.

**KEY OUTPUTS**
- **Forecasting and Revenue Management**
- Revenue forecasting for both lodge and touring businesses, including:

- Weekly forecast production
- Tracking of forecast accuracy over time and suggesting amendments
- Assisting with identification, design, and costing of tactical offers, including assisting the sales team with the targeted market
- and agent-specific offers
- Tracking the effectiveness of offers
- **Analysis and Reporting**
- Supporting the business with ad-hoc information/analysis/reporting requests
- Providing support in the analysis required for setting annual lodge rates
- Providing support in the analysis required for setting annual group revenue budgets
- **Yield Management**
- Assisting with the design and development of a standard suite of Yield reports, with responsibility for implementation and periodic reporting
- Responsibility for monitoring, driving, and reporting on adherence to various yield
- and reporting-related reservations processes.
- Assisting with requests for rate and/or policy exceptions within an agreed span of control
- Assisting with assessing the impact of, and materialization of, group and series business
- **Technical Improvement**
- Providing guidance and support to the business specifically in Excel-related process
- improvement

**QUALIFICATIONS**
- Commercially
- or Tourism-focussed degree or diploma preferred
- Experience working in a tour operator and/or lodge/hotel business, ideally in a yield/revenue management position
- Good knowledge of Tourplan
- Must be proficient with MS Office Packages and specifically be able to demonstrate superior MS Excel abilities, including the creative use of Excel to solve business problems.
- Experience using SQL is an advantage

**SKILLS**
- Understanding of business principles, including principles of revenue and yield management and maximization.
- Strong ability to analyze data and trends, draw conclusions, identify problem areas, and suggest solutions
- Integrity and fairness in decision-making
- Focused on quality and extreme attention to detail

**PERSONAL CHARACTERISTICS**
- Excellent communication skills, both written and oral
- Team player who works productively with a wide range of people in diverse teams
- Diligence and self-motivation
- Attention to detail
- Hard-working

This is a permanent full-time contract.

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