Executive Manager

4 weeks ago

Somerset West, South Africa Tych Business Solutions Full time

**PURPOSE OF THE JOB**:
The Executive Manager: Quality Systems is responsible for developing the Quality strategy, policies, processes, standards and systems for the Company. Develop and sustain the Quality Management System in line with the required industry standards (including ISO14001 / ISO 9001 / ISO 45001), accreditation requirements and business requirements across the organisation through existing and new procedures. Conduct audits and manage the audit program to ensure compliance and that all nonconformities raised against certification bodies during audits are effectively corrected and independently verified. Embed a culture of continuous improvement throughout the company. Lead the team to achieve quality management system targets for customers and business goals and alignment across multiple sites. Manage budget.

**KEY RESPONSIBILITIES**

Strategy Development & Implementation
- Contribute to the development and implementation of best practices, capacity planning vision, strategy, policies, processes and procedures to aid and improve operational performance.

General Management
- Develop the Management Systems strategy and the management arrangements for key milestones, demonstrating solid progress against plan.
- Manage all external registration requirements to ensure they are met.
- Liaise with external bodies on all matters relating to registration.
- Maintain and improve certifications in line with business needs.

Implementation of Quality Management System (QMS) Procedures
- Ensure that all in-house systems and procedures are updated, revised and modified to meet the requirements of external certification bodies.
- Update quality documentation, incorporate audit finding and communicate to relevant people.
- Ensure that all necessary systems and procedures are in place to meet customer requirements and audits.
- Manage and monitor quality indicators such as quality failure costs, customer complaints and NCRs.
- Undertake regular internal and process audits of the QMS.
- Ensure corrective actions are undertaken to address non-conformities findings.
- Verify closure of non-conformities with Certification Bodies.
- Manage the audit non-conformity database and Provide detailed analysis of non-conformities.
- Develop, implement and manage key performance indicators (KPIs) for each area of responsibility.
- Manage, coach and develop a high performing Quality System team that meets agreed objectives and which delivers best practice results, added value and continuous improvements.
- Manage and co-ordinate standardisation of quality management systems across all sites.

Financial and Budget Control
- Monitor and achieve budget and forecast.

Continuous improvement
- Recommend, support and implement continuous improvement activities, processes and procedure to optimise results and improve quality of delivery, in line with quality standards requirements expected by the Company and the Customer.

**POST REQUIREMENTS**:

- BSc / BEng/ B Tech Engineering Degree.
- Membership of an industry related professional body would be advantageous.
- At least 10 years’ experience operating in high volume manufacturing industry (preferably chemical process industry) with a minimum of 6 years in managing teams.
- Detailed understanding of ISO14001 / ISO 9001 / ISO 45000
- Six Sigma / Lean Manufacturing skills
- Strong leadership and management skills
- Outstanding interpersonal skills
- Ability to manage a variety of cross-functional team members
- Excellent written, verbal communication and presentation skills
- Excellent organisational skills
- Competent in problem solving and team building
- Planning, organising and decision making
- Ability to effectively interface at all levels of management

**Fundamental understanding of**:

- Customers’ expectations in respect of high quality products
- Employees’ development and engagement
- Adherence to processes, procedures and policies
- Good communication - complete chain, from shop floor level to higher management and vice versa
- Raw material, manufacturing and procurement
- Hardware manufacturing and procurement thereof
- Chemical - manufacturing of energetic materials
- Chemical - mechanical integration
- Lot acceptances

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