Enterprise Sales Director

2 months ago

Johannesburg, South Africa Microsoft Full time

Microsoft’s Enterprise Account Team focuses on empowering customers on their digital journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.

As am Enterprise Sales Director, you will drive digital technology transformation in partnership with your customers, to achieve both Microsoft and customer business outcomes. You will lead a team of sellers to execute Go to Market strategy for your Industry/Territory.

Leveraging your large, multi-functional team across the breadth of the Microsoft product portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies.

With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will leverage your extensive customer network and sales experience to execute against an account plan.

**Responsibilities**:
**People Management**
- Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
- Model - Live our culture; Embody our values; Practice our leadership principles.
- Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
- Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.

**Leading and Transforming the Business**
- Develops and drives go-to-market sales strategy and execution to ensure success within their market based on Microsoft's and customer/partner needs. Develops strategies and coaches managers to align teams with customer, compete, and market strategies that drive sales, consumption, and Digital & Artificial Intelligence (AI) transformation solutions. Leads, collaborates with, and empowers managers to execute on strategic initiatives, achieve targets and build and manage pipelines that achieve growth and accelerate customer/partner value realization. Develops talent internally and attracts needed talent to Microsoft. Leads teams by example, driving high-value engagements and creating trusting relationships with customers and partners. Coaches teams on, and drives the execution of go-to-market based on customer, partner, and Microsoft needs, and scaling business across markets. Oversees and directs actions to drive balance in business, financial, and people outcomes. Manages customer planning across accounts to ensure that teams across organizations drive end-to-end orchestration for customer value realization and outcomes. Defines long-term

expectations and goals across teams to consistently leverage opportunities and effectively develop, align, and execute on market sales strategies.
- Leads the and aligns business within the segment, driving strategic direction across teams to enable revenue growth by proactively addressing business and competitive needs. Drives orchestration amongst internal teams and holds others accountable. Leads and influences across segments, partners, and internal leaders to drive growth and transformation across accounts. Aligns and gains buy-in from leaders and functions across the organization to ensure success of mutual plans and objectives. Influences the adoption of change based on breakthrough discoveries to drive impact (e.g., new operating model, improving collaboration). Drives teams to deliver success for business accountabilities. Leads teams across an organization to consistently leverage customer/partner insights and market strategies to act on opportunities to drive consumption, new solutions, and annuity business. Leads and coaches team and/or managers to maintain a growth and customer/partner mindset in response to the business environment. Empowers teams to enable Digital & Artificial Intelligence (AI) transformation for our customers and realize value from solutions that drive impactful market share growth. Directs teams to strategies and expectations for leveraging established systems, programs, and tools that enable consistent customer planning and a rhythm of business (RoB) to align end-to end solutions with go-to-market priorities across the customer portfolio and Microsoft solutions lifecycles.
- Defines ongoing and long-term customer value realization and satisfaction strategies contributing to net-new revenue and business growth. Holds teams accountable for customer value realization satisfaction, and coaches them on best practices and semi-annual survey results. Ensures internal and external executives are aligned on key areas of improvement to further impact increasing customer value realization and satisfaction. Manages and leverages key executive relationships across customer stakeholders (business and IT) to understand drivers of business value, satisfaction, and sentiments. Maintains a strategic perspective on customers and

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