Account Manager

2 weeks ago


City of Johannesburg Gauteng, South Africa Qunu Staffing Full time

ACCOUNT MANAGER, UBER EATS SOUTH AFRICA

About the Role Uber Eats path to success is a result of a hyper local presence, involving our merchant partners, couriers and customers. The Account Manager embodies this strategy by driving the growth of specific cities, areas and partners, both on the topline (orders and clients growth) and bottom line (average basket), with a strong focus on the partner's dimension & experience of the marketplace.

What You’ll Do: You will be in charge of driving business performance You will identify key merchants to acquire to keep enriching the selection already

available on the platform, and coordinate with our dedicated sales team to make sure you close the deal
- You will create long-term relationships with key accounts, ultimately enhancing their financials, marketing efforts, engagement and satisfaction. You'll be a key influence in their delivery business
- Drive on-the-ground knowledge and context about the city & partner operations to the wider Uber Eats South Africa team

Act as an ambassador of the Uber Eats mission, brand, and product Communicate the value of Uber Eats to partners and customers Lead and coordinate end-to-end sales motion for Enterprise prospects including

qualification, education, pricing/quoting, contract negotiation to close deals Build strategic relationships to gain positioning with decision-makers while driving growth

of new business Acquire an extensive knowledge of the partners, area and cities to identify further

options to grow & developing new business pillars e.g. Convenience, Grocery Build tools and processes: Use your analytical ability combined with operational rigour to drive forward critical metrics
- Partner with internal teams: Work closely with stakeholders in internal teams both in the RSA and globally (eg. Product, Support, Courier Operations) to tackle problems and ensure that feedback received is utilised in improving our product and operations.

What you’ll need:

- Minimum 2 years of experience in a sales or account management role, but we will consider a range of backgrounds

Bachelor’s Degree in a commercial/ technical field Excel proficiency and an interest in dealing with numbers and analysis Good communication and interpersonal skills, with the ability to persuasively

communicate recommendations and effectively champion customer needs Ability to take initiatives and easily adapt to constantly-changing work environments. Desire to work with restaurants/merchants & building a strategic partnership, being

proactive, creating positive and lasting relationships to bring them added new value and helping them to reach their potential on Uber Eats

Project Management: good organization, prioritisation & time management skills Problem solving skills: when you see a problem, you work hard and think out of the box

until you fix it Be proactive and build positive and lasting relationships with our Uber Eats partners Highly autonomous - able to work with mínimal oversight

About Uber At Uber, we ignite opportunity by setting the world in motion. We seek big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. Should you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward together

If you have a disability or special need that requires accommodation, please let us know.


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