Collections Team Manager

Reporting to: Operations Manager Job Purpose: To manage the collections, productivity and administrative performance of the Collections Agents against set targets Location: Woodstock, Cape Town KEY PERFORMANCE AREAS: Under the management / direction of the Operations Manager, the Team Manager will have the...

Reporting to: Operations Manager Job Purpose: To manage the collections, productivity and administrative performance of the Collections Agents against set targets Location: Woodstock, Cape Town KEY PERFORMANCE AREAS: Under the management / direction of the Operations Manager, the Team Manager will have the following responsibilities (including but not...

Unique Personnel Ltd is seeking a highly skilled and motivated Collections Team Lead to join our team in Woodstock, Cape Town.Job SummaryThe ideal candidate will have a minimum of 2 years working experience in a Team Management role, preferably in a Collections environment. As a Collections Team Lead, you will be responsible for managing the collections,...

Requirements: - High motivation and desire to demonstrate the potential and grow within the organization; - Strong analytical skills and consistency in decision-making; - Experience as Collections Team Lead/Collections Supervisor/Deputy Head of Collections Department; - 1+ years of managing experience; - Proactivity, reliability and accountability; - Being...

**Team Leader, Collections** **This job is for you if you have the following;** - Excellent communication skills. - Experience in managing a Credit Control team in multiple locations We offer hybrid work, a competitive salary, and a commission based on success. **What you will do** - Lead a team of 6 collections specialists that are actively collecting...

Managing a team of Payments and Collections Administrators Driving team targets in accordance with the departments KPI requirements Evaluating data and using the information to boost productivity and ensure steady staff development. Ensuring high collection and retention rates Managing the collection book at optimal capacity Providing encouragement,...

Job Title: Collections Team LeadJob Summary:We are seeking a highly skilled and experienced Collections Team Lead to join our team at Nimble Credit Solutions. As a Collections Team Lead, you will be responsible for managing the collections, productivity, and administrative performance of the Collections Agents against set targets.Key Responsibilities:Manage...

**Qualifications and Experience**: - Matric (essential) - Related Diploma or degree (advantageous) - Clear ITC and criminal record (essential) - Min. 2 years’ Debt Collection experience (essential) - Min. 2 years’ Debt Review experience (essential) - Min. 2 years’ Team Leader experience in a collections environment (essential) - POPI knowledge...

Reporting to the Operations Manager, our ideal candidate will be responsible for overseeing the collections, productivity, and administrative performance of our Collections Agents.This key role involves managing performance against set targets, ensuring understanding of business and legislative requirements, and providing full staff...

We are seeking a highly skilled and experienced Collections Team Manager to join our team at Nimble Credit Solutions in Woodstock, Cape Town.The ideal candidate will have a minimum of 2 years working experience in a Team Management role and management experience in a Collections environment is advantageous.The successful candidate will be responsible for...

**THE MAIN PURPOSE OF THE ROLE** **JOB REQUIREMENTS** - Grade 12 - Business Diploma /Degree or Credit Management level 5 - Experience in Collections preferably a call center set up. - Proficient in MS Office Packages i.e. Advanced Excel, Word, PowerPoint, and Outlook - Minimum 5 years of experience managing a collections team - Understanding Debicheck...

**Collections Team Leader** are achieved in line with the company objectives. **Responsibilities** **Revenue and Efficiency** - Ensure that the team and the agents’ key performance targets are met in line with business requirements - Ensure team and agents quality standards are met and that a high standard of quality is achieved and maintained - Set...

**Objective**: To achieve optimal recovery of outstanding client debt through first-time resolution, taking into account individual customer circumstances. This role aims to meet or exceed quality assurance, collections KPIs, and targets while delivering professional and accurate service. **Key Responsibilities**: **Customer Interaction**: - Handle inbound...

About EXL ServiceAt EXL Service, we understand the importance of delivering exceptional customer experiences. Our team plays a vital role in ensuring that our customers receive the support they need to navigate their financial journeys.Job OverviewWe are seeking an experienced Collection Agent to join our team. As a key member of our collection team, you...

Valenture is an exciting new start-up in the online education space. Our mission is to evolve what it means to “go” to school by transforming physical limitations into digital opportunities. We do this by providing students worldwide with a fully supported, global online high school experience, steeped in academic excellence and rooted in sustainable...

POSITION OVERVIEW: **Job Title**: Outbound Collections Manager **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...

POSITION OVERVIEW: **Job Title**: Outbound Collections Manager **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...

POSITION OVERVIEW: **Job Title**: Outbound Collections Manager **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...

LOCATION: Cape Town, ZA JOB TYPE: Full-Time POSITION OVERVIEW: **Job Title**: Outbound Collections Manager **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a...

**Who are we?** Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture us that of...