Collections Team Leader

6 months ago


Cape Town, South Africa Lendplus Technology Full time

Requirements:

- High motivation and desire to demonstrate the potential and grow within the organization;
- Strong analytical skills and consistency in decision-making;
- Experience as Collections Team Lead/Collections Supervisor/Deputy Head of Collections Department;
- 1+ years of managing experience;
- Proactivity, reliability and accountability;
- Being a team player, work effectively with South African Management Team and with the HQ Functional Teams;
- Advanced Excel user;
- Being able to communicate effectively in English. Knowledge of 1 or 2 local languages an advantage;
Responsibilities to cover:

- Building a team from scratch involving international experience of the Company;
- Development of methodology, motivation system, and KPI for the Collection team;
- Creating an NPL management strategy using technical collection tools;
- Оn the job training and coaching of new employees and existing team members;
- Сlose collaboration with HQ functional management on building and developing a collections process;
- Communication with the IT team and external contractors regarding the technical solutions integration;
- Being accountable for the Collection department results.

Join Lendplus

Ability to Commute:

- Cape Town, Western Cape (required)

Ability to Relocate:

- Cape Town, Western Cape: Relocate before starting work (required)



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