Team Leader, Collections

**Qualifications and Experience**: - Matric (essential) - Related Diploma or degree (advantageous) - Clear ITC and criminal record (essential) - Min. 2 years’ Debt Collection experience (essential) - Min. 2 years’ Debt Review experience (essential) - Min. 2 years’ Team Leader experience in a collections environment (essential) - POPI knowledge...

Managing a team of Payments and Collections Administrators Driving team targets in accordance with the departments KPI requirements Evaluating data and using the information to boost productivity and ensure steady staff development. Ensuring high collection and retention rates Managing the collection book at optimal capacity Providing encouragement,...

**Collections Team Leader** are achieved in line with the company objectives. **Responsibilities** **Revenue and Efficiency** - Ensure that the team and the agents’ key performance targets are met in line with business requirements - Ensure team and agents quality standards are met and that a high standard of quality is achieved and maintained - Set...

Requirements: - High motivation and desire to demonstrate the potential and grow within the organization; - Strong analytical skills and consistency in decision-making; - Experience as Collections Team Lead/Collections Supervisor/Deputy Head of Collections Department; - 1+ years of managing experience; - Proactivity, reliability and accountability; - Being...

**National Debt Advisor is looking for a Team Leader to join their team!!!** **Responsibilities**: - Managing a team of sales Lead generators - Driving team targets in accordance with the department's KPI requirements - Evaluating data and using the information to boost productivity and ensure steady staff development. - Managing the collection book at...

About EXL ServiceAt EXL Service, we understand the importance of delivering exceptional customer experiences. Our team plays a vital role in ensuring that our customers receive the support they need to navigate their financial journeys.Job OverviewWe are seeking an experienced Collection Agent to join our team. As a key member of our collection team, you...

**Objective**: To achieve optimal recovery of outstanding client debt through first-time resolution, taking into account individual customer circumstances. This role aims to meet or exceed quality assurance, collections KPIs, and targets while delivering professional and accurate service. **Key Responsibilities**: **Customer Interaction**: - Handle inbound...

**Who are we?** Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture us that of...

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Unique Personnel Ltd is seeking a highly skilled and motivated Collections Team Lead to join our team in Woodstock, Cape Town.Job SummaryThe ideal candidate will have a minimum of 2 years working experience in a Team Management role, preferably in a Collections environment. As a Collections Team Lead, you will be responsible for managing the collections,...

What being part of the Sigma Family means for you: **Team Manager** As a Team Leader, you will be responsible for leading a team of Customer Advisors, driving exceptional operational performance while ensuring full compliance with regulatory standards, with a particular focus on treating customers fairly. You will report directly to the Service Delivery...

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**Reporting to**: Operations Manager **Job Purpose**: To manage the collections, productivity and administrative performance of the Collections Agents against set targets and or to ensure TFC objectives are achieved. **Location**: Woodstock, Cape Town **KEY PERFORMANCE AREAS**: Under the management / direction of the Operations Manager, the Team Manager...

Are you a highly organised, detail-oriented professional with a knack for administrative tasks and a passion for pet products? Pack Leader Pet Products (Pty) Ltd is seeking an Admin and Invoicing Clerk to join our dynamic team in Stikland, Western Cape. If you're a team player who thrives in a fast-paced environment and excels in meeting deadlines, we want...

Job Description The Sales Operations Team Leader leads a team and ensures that staff are equipped and able to meet operational targets The incumbent deals with escalated customer queries and promotes the Bank's products and services Hello Future Sales Operations Team Leader Welcome to Wesbank, the home of the #changeables. We design for the shapeshifters...

**Job Advert** You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining...

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NCR Management CentreWe are currently seeking a highly motivated and experienced Outbound Collections Manager to join our team at NCR Management Centre.About the Opportunity:This is an excellent opportunity for a seasoned collections professional to take on a leadership role within our debt recovery team. As an Outbound Collections Manager, you will be...