BMW : Customer Services Call Centre Consultant

**Job Title**: Customer Service Consultant '† Level 1 **Job Location**: Midrand **Cost Centre**: BMW **Agreement Type**: Permanent  **OVERALL PURPOSE OF JOB**: **Main Responsibilities (including but not limited to)**: - Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers by reviewing processes for...

**Job Title**: Customer Service Consultant '† Level 1 **Job Location**: Midrand **Cost Centre**: BMW **Agreement Type**: Contract  **OVERALL PURPOSE OF JOB**: **Main Responsibilities (including but not limited to)**: - Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers by reviewing processes for...

**Job Title**: Customer Support Consultant - Eastern Europe **Job Location**: BMW Group SA - Financial Services - Midrand, 1686, South Africa **Location**: Midrand **Cost Centre**: BMW **Agreement Type**: Permanent **The Role**:Customer Support Consultant  **OVERALL PURPOSE OF JOB**: The Customer Support Consultant will be responsible for handling...

Job OverviewiSON Xperiences is seeking an experienced Call Centre Consultant to join our team. This role involves providing exceptional customer service through inbound calls and emails, resolving customer queries efficiently, and maintaining accurate records.

You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. You will also need to update standard letters and documents for dealing with Customer queries. -...

You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. You will also need to update standard letters and documents for dealing with Customer...

Gauteng, Midrand - R 10 000 - R 12 000 Monthly Call Centre Consultant Midrand R10 000 - R12 000 CTC Call Centre Consultant needed for a HUGE client in the Printing services industry **Minimum requirements: - Matric - Entry level position; 1-2 Years experience in a similar role - No qualification is needed, but good telephone mannerisms and PC experience...

Below is an indication of the basic and expected staff requirements: High command of the English language by Means of:Effectively communicating through verbal written communication. Listening, understanding ability to relay information back to customers. Soft skills – Empathy, apathy and an understanding of the difference between the two High...

Below is an indication of the basic and expected staff requirements: High command of the English language by Means of:Effectively communicating through verbal written communication.Listening, understanding ability to relay information back to customers.Soft skills – Empathy, apathy and an understanding of the difference between the twoHigh level of...

Below is an indication of the basic and expected staff requirements: - High command of the English language by Means of: - Effectively communicating through verbal written communication. - Listening, understanding ability to relay information back to customers. - Soft skills – Empathy, apathy and an understanding of the difference between the...

This is an exciting opportunity to work in an inbound only environment! **Responsibilities include**: Taking inbound calls and ensuring all customer queries are dealt with in an efficient and professional manner Building great rapport with customers and finding solutions for any issues that arise Nurturing long term customer relationships as well as...

iSON Xperiences is seeking a highly skilled Business Development Call Centre Consultant to join our team. As a key member of our customer-facing department, you will play a critical role in delivering exceptional customer experiences through effective communication, empathy, and problem-solving skills.Salary: R450 000 - R600 000 per annumAbout the Role:The...

**Job Title**:Front Desk Receptionist **Job Location**: Midrand **Cost Centre**: BMW **Agreement Type**: Permanent  **OVERALL PURPOSE OF JOB**: **We are looking for a Front Desk Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.** - Receiving visitors at the front desk by greeting,...

**Responsibilities**: - Provide initial hardware support - Effectively resolve customer complaints - Log and close calls in the call desk system - Maintain real-time call updates in the system - Identify issues and escalate them to supervisors - Offer product and service information to customers - Manage a high volume of inbound and outbound calls...

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI’s is achieved at all times. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy...

**About Shared Mobility Africa**: Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa. We are currently seeking a...

**About Shared Mobility Africa**: Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa. We are currently seeking a...

Gauteng, Midrand - R 20 000 - R 25 000 Plus CommissionLeading Direct Marketing enterprise seeks an experienced Call Centre Manager, based in Midrand **Minimum requirements**: - Matric certificate will be required - 5+ Years' Experience in an Outbound/Direct Selling Call Centre Environment will be required - 2-3 Years in a Managerial role will be required -...

QUALIFICATIONS: - Experience & Ability: - Must have minimum Matric qualification- - A strong sales background is essential, with experience in coaching and mentoring team members and good team leadership experience and skills.- - A minimum of 2 years team leader/supervisor experience- - Excellent telephone manner- - High level of computer skills- - Strong...

**Purpose of the job**: Supervising of teams and ensure adherence to all company policies and procedures. **Main objectives of the Call Centre Agent Supervisor**: - Always maintain excellent customer relations and have a professional attitude - Communicate with relevant stakeholders and other departments as needed on order specifications, additional needs,...