Customer Service Consultant Bmw

Job Title: Customer Service Consultant '† Level 1Job Location: MidrandCost Centre:BMWAgreement Type: PermanentÂOVERALL PURPOSE OF JOB:Main Responsibilities (including but not limited to):Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers by reviewing processes for resolving the customer queries Provide...

This role is responsible to define, steer and implement customer, brand and product strategy, as well as support data driven decision making as a group function. The successful incumbent will be managing overall sales funnel & customer lifecycle, online/offline customer journey & BMW brand communication and experiences.Furthermore, to steer, analyse and...

This role is responsible to define, steer and implement customer, brand and product strategy, as well as support data driven decision making as a group function. The successful incumbent will be managing overall sales funnel & customer lifecycle, online/offline customer journey & BMW brand communication and experiences. Furthermore, to steer, analyse and...

**Job Title**: Customer Support Consultant - Eastern Europe **Job Location**: BMW Group SA - Financial Services - Midrand, 1686, South Africa **Location**: Midrand **Cost Centre**: BMW **Agreement Type**: Permanent **The Role**:Customer Support Consultant  **OVERALL PURPOSE OF JOB**: The Customer Support Consultant will be responsible for handling...

**Job Title**: Customer Support Consultant - Eastern Europe **Job Location**: BMW Group SA - Financial Services - Midrand, 1686, South Africa **Location**: Midrand **Cost Centre**: BMW **Agreement Type**: Permanent **The Role**:Customer Support Consultant  **OVERALL PURPOSE OF JOB**: The Customer Support Consultant will be responsible for handling...

You will be accountable for minimizing financial risks related to (potential) legal offences such as claims for liability, fines and other sanctions as well as detrimental impact on BMW AGs stock prices at the capital markets. - You will be responsible for safeguarding of worldwide top positions of BMW, MINI and Rolls-Royce in terms of brand value by...

**BMW Financial Services** **Central Processing Unit - Team Leader** **Based in Midrand** **Contract position x3 months** **Working days and hours: Mon - Fri 08:00 - 17:00** **The Role** **OVERALL PURPOSE OF JOB**: Â **Main Responsibilities (including but not limited to)**: Monitoring of workflow queues, Compiling Daily and Monthly Stats Checking...

You will be accountable for minimizing financial risks related to (potential) legal offences such as claims for liability, fines and other sanctions as well as detrimental impact on BMW AGs stock prices at the capital markets. You will be responsible for safeguarding of worldwide top positions of BMW, MINI and Rolls-Royce in terms of brand value by...

The incumbent will be responsible for a defined territory of dealers in which s/he will be required to maximise sales performance in order to achieve set targets defined by the business. Responsible for a defined territory of dealers. Understands business relationships and provides (through the regional managers) a consultancy service to support dealers to...

**Customer Service Consultant Job Description** We are looking for an energetic, well-spoken customer service consultant to join our team and answer questions and requests from our customers.. This is a fixed term contract position for 6 months **Customer Service Consultant Responsibilities**: - Listening to customer concerns and providing information,...

**BMW Financial Services - Customer Service - Team Leader** **Based in MidrandÂ** Â **Main Responsibilities will include but will not be limited to**: - Leading and managing a team of +- 21agents - Coaching and developing agents through continuous one-on-one sessions i.e. daily, weekly and monthly - Attendance and leave management process and updating...

Customer Service Consultant Job DescriptionWe are looking for an energetic, well-spoken customer service consultant to join our team and answer questions and requests from our customers.This is a fixed term contract position for 6 monthsCustomer Service Consultant Responsibilities: Listening to customer concerns and providing information, answers, or...

BMW Financial Services - Customer Service - Team LeaderBased in MidrandThe Team Leader is responsible for leading an inbound customer service team and ensuring high-quality service delivery aligned with customer objectives. Additionally, they collaborate with other teams in the Contact Centre to maintain a consistent Customer Experience.Main...

BMW Financial Services - Customer Service - Team LeaderBased in MidrandÂÂMain Responsibilities will include but will not be limited to:Leading and managing a team of +21agents Coaching and developing agents through continuous oneonone sessions i.e. daily, weekly and monthly Attendance and leave management process and updating matrix Manage and motivate...

This position forms part of the Sales Development pricing team, a critical function of the Sales Department to ensure all stock available for sale has an attractive and transparent offer price, to ensure BMW South Africa achieves its Sales Volume Targets. Amongst other things, the successful incumbent will be responsible for the following: - Management of...

You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. You will also need to update standard letters and documents for dealing with Customer queries....

You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. You will also need to update standard letters and documents for dealing with Customer queries. ...

You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. You will also need to update standard letters and documents for dealing with Customer...

You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. You will also need to update standard letters and documents for dealing with Customer...

BMW Financial Services - Customer Service - Team LeaderBased in Midrand  The position of the Team Leader is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives. The Team leader is also expected to work within all teams of the Contact Centre to ensure...