Call Centre Agent

**About Shared Mobility Africa**: Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa. We are currently seeking a...

**Main Purpose** The Call Centre Agent will plays a vital role in receiving inbound calls and respond to customer complaints. To contact current and potential customers from the formal or informal trade by telephone to solicit sales orders. Attend to customer queries and complaints. **Key Responsibilities** - **Communication & stakeholders**...

**Responsibilities**: - Provide initial hardware support - Effectively resolve customer complaints - Log and close calls in the call desk system - Maintain real-time call updates in the system - Identify issues and escalate them to supervisors - Offer product and service information to customers - Manage a high volume of inbound and outbound calls...

**Introduction** Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but...

Are you a Call Center Manager with technical experience looking on joining a fastest growing group of companies? Afrirent Holdings is looking for a Call Center Manager to oversee and optimize the operations of a call center dedicated to handling maintenance-related inquiries, service requests and other issue. **Duties and Tasks** - Ensuring that calls are...

Contact Center Agents, Customer Service inbound & outbound Working in an exciting and growing company where you will be integral in helping to resolve customer queries. You will be part of contact center's large team and the front line for our customers, making it essential you have a positive and friendly approach. **Responsibilities**: Ensure all...

**Job Title**: Manager of Call Centre Customer Services **Subsidiary**: MobifyTracker PTY LTD **Location**: Midrand **Job Type**: Full-Time We are seeking a highly skilled and motivated individual to join our team as a Manager of Call Centre Customer Services. As the Manager, you will be responsible for overseeing the day-to-day operations of our call...

Sales/Call Centre Manager Job DescriptionRPO Recruitment is seeking a highly motivated and experienced Sales/Call Centre Manager to lead and manage their dynamic team. The ideal candidate will possess strong leadership skills, a proven track record in sales and call centre management, and a passion for the water industry.Key Responsibilities:Develop and...

Gauteng, Midrand - R 450 000 - R 640 000 Annually Cost To Company (Market related, Negotiable) Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Matric or equivalent 6 -8 years' experience in the...

**Job Description: Level 2: Call Centre Sales Supervisor =Sales Outbound and Reconnection** **JOB TITLE**: Level 2 Call Centre Sales Supervisor (Customer Relations Coordinator Contact Centre) Reconnections **MAIN PURPOSE OF JOB**: - Ensure every moving client of FADT is assisted according to the required process. Achieve the required appointment numbers...

Proposed Job Title: Level 2 Call Centre Sales Supervisor -Outbound Reconnections Grade: Reporting to: CCC Outbound Sales and Client Retentions Manager **Job Summary Information** Function: Ensure every moving client of FADT is assisted according to the required process. Achieve the required appointment numbers for Reconnections and...

**About Shared Mobility Africa**: Mobify Tracker, a dynamic division of Shared Mobility Africa, is currently seeking passionate and results-driven Call Centre Team Leader to join our rapidly growing team. If you are enthusiastic about managing and leading a team of customer service representatives to ensure exceptional customer service experience, we want to...

RPO's client is seeking a highly motivated and experienced Sales/Call Centre Manager to lead and manage their dynamic team. The ideal candidate will possess strong leadership skills, a proven track record in sales and call centre management, and a passion for the water industry. This role requires an individual who can drive sales performance, enhance...

**MAIN PURPOSE OF JOB**: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment - Experience in people...

Qualifications and Skills: - Minimum 1 year+ experience in call centers - Having lead gen experience will be advantageous. - Must work well under pressure. Compensation and Benefits: - Basic + Comm + Attendance Bonus + Incentives How to Apply: **Experience**: - Call Centre: 1 year (required) Application Deadline: 2024/11/30

If you have gained 2-3 years' of Outbound Call Centre experience, within short term insurance and have a RE 5 certificate or will be writing it soon (dependent on DOFA date). There is a role towards Kosmosdal, with a well known short term insurance client. Basic and uncapped commission. First 2 months' will consist of training. Looking for Top Performers...

On-Line Customer services Agent, R15K Neg, Midrand 5 yrs. call centre exp in a warehouse environment, Queries, Credits and claims, one-stop-shop, reports Pay: R15 000,00 - R18 000,00 per month **Experience**: - Customer service: 2 years (preferred)

**Job Purpose** **To obtain all the necessary information on claims for the process of completing processing.** **1 Year Project Contract renewable based on Performance** **Qualifications** - Grade 12 - A + and N+ **(Compulsory)**: - ITIL4 - Telephone Etiquette skills - Drivers Licence & Own Car **(Compulsory)** **Experience** 1-2 years experience in a...

**Vacancy**: **Cold Calling Insurance Tele Agents** **Role Purpose** To continuously enhance the lifetime financial wellness of people, their families and their communities through empowerment and education, by selling financial solutions to them which will enhance their financial well-being whilst putting them at ease with regards to the future of their...

If you have gained 2-3 years' of Outbound Call Centre experience, within short term insurance and have a RE 5 certificate or will be writing it soon (dependent on DOFA date). There is a role towards Kosmosdal, with a well known short term insurance client. Basic and uncapped commission. First 2 months' will consist of training. Looking for Top Performers...