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IT Desktop Support Technician

3 months ago

Durban, South Africa Crowscope (Pty) Ltd Full time
Criteria to be considered:
  • Minimum Matric certificate and at least A+ and N+ qualifications
  • 10 + Years experience in a similar position
  • Experience in a Service orientated environment
  • IT administration and Desktop Support experience
  • Active Directory experience
  • Physical ability to do manual labor (install network cables, computers, printers, etc.)
  • Have an ability to interact and communicate on all levels
  • A positive attitude always striving to be the best
  • Ability to prioritize and good time management

The applicant will be responsible for the following duties:
  • Track and co-ordinate all IT service requests
  • Follow-up and track incidents and control to ensure that incidents are resolved timeously
  • General IT administration
  • Basic Project administration
  • PC maintenance
  • PC updates and upkeep
  • Software installation
  • MS Office products
  • Network, hardware & software monitoring and support for both local and remote sites
  • Desktop support on the company's internal IT systems
This position is open to all individuals who meet the relevant minimum criteria .