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Junior IT Technician
2 weeks ago
**Consumer Links are a global provider of Business Process Outsourcing (BPO) services with a difference. We believe that BPO should be about more than just cost savings — it should also be about driving real business value and creating lasting relationships.**
**MAIN PURPOSE OF THE ROLE**
We are looking to hire a Junior IT Technician to assist with computer hardware and software issues. You will be required to work on-site and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.
**DUTIES AND RESPONSIBILITIES**
- Responding to client support requests.
- Troubleshooting hardware and software issues.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Proven work experience as a desktop support engineer or support technician.
- Advanced knowledge of computer hardware systems.
- Ability to solve complex hardware and software issues.
- Ability to work rotational shifts.
- Excellent interpersonal skills.
- Good written and verbal communication skills.ure and Maintain
- Equipment Setup (PC's, Laptops)
**QUALIFICATIONS AND EXPERIENCE REQUIRED**
- Matric
- A+ or N+
- Minimum of 1 year IT/ Desktop support experience in a medium to large size organization/ Call centre environment.
- Experience in working on IT based projects
**BEHAVIOUR AND COMPETENCIES REQUIRED**
- Strong Administration skills
- Strong written and verbal communication skills
- Ability to work independently and in a team
- Analytical thinker
- Strong Technical skills, knowledge of Computer Hardware and Software
Salary and remuneration: A market related salary, this will be discussed in the interview stage.
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