IT Support Technician
7 months ago
Durban
- Posted 5 hours ago
**Our client based in Durban requires an IT Support Technician to support internal employees with the following**:
Workstation (Laptop/Desktop) Support
Server support
Anti-Virus for all workstations & servers (Desktop/Laptop) - Bitdefender License
Firewall Administration Support
Network Device Support - Switches + Wi-Fi Access Points
Liaison and support with Fibre Service provider and VOIP
Network connectivity of electronic devices, including scanners, and printers, photo copiers
**Workstation Support includes**:
Microsoft 365 Management
Microsoft Teams & Zoom troubleshooting & support
Warranty Report generated monthly with EOL dates for workstations
Active Directory support
Password changes
Scheduled Patch Management for workstations (Microsoft Windows)
Scheduled firmware updates - To be scheduled after hours*
Connectivity troubleshooting
Monthly Executive Summary Report
Knowledgeable & experienced in IT Support
Knowledgeable in recommendations for hardware/software requirements/upgrades
All new Desktops/laptops pre-configured before handed to users
Must have relevant qualifications and experience on the above support role
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