Desktop Support Engineer Internship Role

3 weeks ago


Durban, KwaZulu-Natal, South Africa Talksure Full time
Job Title: Desktop Support Engineer Internship Role

We are seeking a highly motivated and tech-savvy individual to join our team as a Desktop Support Engineer Intern. The successful candidate will be responsible for handling installations, upgrades, and troubleshooting to ensure our desktop systems are optimized.

Key Responsibilities:

• Setup & Configuration: Provide exceptional user experiences by setting up and configuring desktop computers and peripherals.
• User Support: Offer friendly, reliable support via various communication channels.
• Troubleshooting: Diagnose and resolve hardware and software issues, from operating systems to applications.
• Software Management: Install and update software to ensure seamless performance.
• Team Collaboration: Work closely with our IT team on exciting projects and share knowledge.
• Equipment Management: Maintain IT gear and provide support for printer-related issues.
• Security Champion: Protect our systems from anti-virus threats and ensure security.

Requirements:

• Matric 3-Year Diploma/Degree in IT from a public tertiary institution
• A or N certifications
• Basic understanding of Microsoft operating systems (Windows 10/11)
• Knowledge of Microsoft Office 365 and IT hardware components
• Must be a South African citizen between the ages of 18-35
• Reside in or around KwaZulu-Natal
• Not currently employed or part of another internship/learnership program
• Must have not previously done an internship prior (SETA/Government)

Why Join Us?

We offer a 12-month paid internship that provides valuable skills and experience. You will have the opportunity to work in a supportive team environment, gain skills in troubleshooting, system upgrades, and more, and be exposed to cutting-edge tools and technologies.

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