Outbound Call Centre Agent

2 weeks ago


Bedfordview, Gauteng, South Africa Ann Swann Personnel Services Full time
Temp

JHB00164- Admin, Office & Support- Marketing- Gauteng, Bedfordview

  • Basic Plus Commission (Market related)
  • We are seeking highly motivated and resultsdriven

Outbound Call Centre Agents. As an Outbound Call Centre Agent, you will be responsible for making outbound calls to prospective customers and generating sales leads. You will be expected to deliver exceptional customer service while maintaining a high level of professionalism and positivity.

Responsibilities:

  • Make outbound calls to potential customers and generate sales leads
  • Build rapport with customers and create a positive customer experience
  • Meet and exceed daily/weekly/monthly sales targets
  • Ensure accurate data entry of customer information into our CRM system
  • Follow up on leads and inquiries in a timely manner
  • Maintain knowledge of company products and services
  • Adhere to call scripts and sales processes
  • Handle customer objections and complaints with empathy and professionalism
  • Participate in team meetings and training sessions to enhance skills and product knowledge
  • Other duties as assigned

Requirements:

  • Proven experience as an outbound call centre agent or similar sales/customer service role
  • Strong communication and interpersonal skills
  • Ability to handle rejection and work well under pressure
  • Ability to work in a fastpaced environment
  • Salesdriven mindset with a strong desire to succeed
  • Excellent organizational skills and attention to detail
  • Ability to multitask and manage time effectively
  • Proficient in MS Office and CRM software
  • Matric or equivalent
  • For more information please contact:
  • Brent Proudfoot


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