Business Support Head

2 weeks ago


Johannesburg, Gauteng, South Africa FirstRand Full time
Job Description

Hello Future Business Support Head

Welcome to FNB, the home of the #changeables.

We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.


As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.

Now's the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

  • Lead an interior design team specializing in corporate work spaces and retail environment (Points of Presence)
  • Deep understanding of design workflows and design software specifications for the generation of interior design concepts, visualization, technical drawing and cost i.e. Adobe Illustrator, Revit, Sigma, Escape
  • Understanding of Brand and CI
  • Inspire design team through guidance of new, sustainable and efficient way of design
  • Ability to liaise with Executive Leadership across the Group
- charismatic and inspirational

  • Knowledge of Workflows with Design Programmes
  • Agile working style
  • Can work with ambiguity
  • Can work in a fast paced environment
  • Selfdriven
  • Project Management


Minimum Qualification
  • Design Lead with qualifications in Creative Brand leadership/Marketing/Interior Design/Architecture.
  • MBA/Masters in Design advantageous

You will have access to:

  • Opportunities to network and collaborate
  • Challenging Working
  • Opportunities to innovate

We can be a match if you can:

  • Establish, align and manage target and budget goals for the Business Unit, whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency.
  • Achievement of net profit growth for Business.
  • Manage Cost to Income to increase profitability and efficiencies.
  • Develop and implement differentiated service models for client segments.
  • Enable Business Unit service delivery through implementing systems and processes to improve service. Implement quality systems and metrics for measuring service levels and satisfaction.
  • Translate Business Unit strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
  • Monitor changes in legislation, regulations, initiatives and relevant industry practices.
  • Ensure drafting and implementation of appropriate interventions.
  • Ensure compliance with audit requirements.
Job Details

Application Closing Date

18/03/24
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