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Business Solutions Head
2 weeks ago
Hello Future Business Solutions Head
Welcome to FNB, the home of the #changeables.
We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.
Are you someone who can:
- Manage costs / expenses within approved budget to achieve cost efficiencies
- Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions
- Take ownership and accountability for the issues assigned or undertaken and communicate effectively with the Business by working closely with the SME to ensure best practices.
- Conduct client focus groups including work study analysis in order to derive a clear understanding of client user needs and requirements from a process point of view and work diligently with technical team to translate business requirements
- Operational workflow analysis and design of business processes (business process modelling) to simplify and streamline existing processes.
Minimum Qualification
- Relevant Degree in BSc Information Systems, BCom Information Systems, Computer Science, Information Technology, Business Analysis, BBusSc or related
- Experience 8 to 10 years' experience in a similar environment
- In depth understanding of financial data and banking information systems
- Expert knowledge of Excel and Access
- Experience with development and interpretation of reports
- Strong knowledge and use of design process tools (e.g. Visio, Firstmap)
- In depth knowledge and skills on SQL coding
You will have access to:
- Opportunities to network and collaborate
- Challenging Working
- Opportunities to innovate
We can be a match if you can:
- Comply with governance in terms of legislative and audit requirements
- Provide new feature pilot support if products are tested for implementation
- Conduct monthly uploading of data and extraction and store reports.
- Manage own development to increase own competencies
- Reengineer the development, education and automation of processes to assist in the transfer of knowledge.
- Strategic implementations and moulding solutions with the technical partners.
- Drive resolution of Production Incidents, monitoring the processes, and assist with reporting, stakeholder management, process enhancements and requirement grooming.
fnb
LI-GS1
Job Details
Application Closing Date
21/06/24
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