Internal Remote Support Technician

3years Performing remote troubleshooting through diagnostic techniques and pertinent questions Determining the best solution based on the issue and details provided by customers Logging and Closing Calls Walk the customer through the problemsolving process Direct unresolved issues to the next level of support personnel Provide accurate information on...

Hiring: JUNIOR IT SUPPORT TECHNICIAN (VOIP/NETWORKING)Overview of role: Perform physical on-sites for support purposes, trouble-shooting faults on site and relaying to the remote support team for resolution Perform customer equipment installations, including network cabling, network cabinet installations. Assisting with first tier support when in the...

IT Support Helpdesk Level - RMM SpecialistOne of our Clients based in the US are looking to grow their team with experienced Remote IT Support Helpdesk Level - RMM SpecialistKey Requirements: (Min 1 year Experience) Proficiency in maintaining and monitoring Remote Monitoring and Management (RMM) tools, specifically NinjaOne RMM: Experience in handling basic...

This is a contract on-site role for a Portuguese speaking desktop engineers to be based on a remote support desk.This is a 3 or 6 month fixed term contract. The Desktop Support Engineer will be responsible for technical support, troubleshooting, and providing support for desktop computers and printers. You will be based in Centurion or Rosebank ITSM or...

Hiring: JUNIOR IT SUPPORT TECHNICIAN (VOIP/NETWORKING)Overview of role:Perform physical on-sites for support purposes, trouble-shooting faults on site and relaying to the remote support team for resolutionPerform customer equipment installations, including network cabling, network cabinet installations.Assisting with first tier support when in the...

About the Role:We are seeking a motivated and customer-focused Remote Support Specialist to join our team and provide first-line support to staff at our client's international offices.Responsibilities: Diagnose and troubleshoot technical problems using established procedures. Document support interactions and escalate complex issues to the appropriate...

Our American-based client is seeking highly experienced, I.T Cloud Support Technicians to join their remote development and support team. As part of this team, you will be providing Cloud Solution Systems and Support to an all-American client base in the medical sector.This role is an in office role. The role offers a competitive basic remuneration package....

On-Site IT Support Technician with I.T Support experience and certification, to be responsible for managing and supporting our internal environments, ensuring their smooth operation, and providing technical assistance to end-users.Responsibilities Serve as the first point of contact for IT support within the organisation Setup and maintain computer equipment...

IT Support Engineer Level 2/3 (MSP)One of our US based clients are looking for an experienced IT Support Engineer Level 3+. Position is Fully remote, Mon-Fri working in US Hours (3pm11pm/4pm12am)_You will be an experienced member of the support and project teams, manages client expectation and experience related to projects and support requests. Directly...

About the IT TechnicianWe are looking for an experienced IT Technician who will be based at our Johannesburg, Linbro Park office. This role works closely with internal staff to ensure that all technical support issues are serviced and closed. This role will work across our Johannesburg and Pretoria offices.IT Technician responsibilities:Basic IT...

Job Advert Summary:An opportunity has arisen for an IT Support Technician responsible for performing onsite hardware, software and peripheral updates and repairs in an organisation. Responsible for troubleshooting and repairs of computer systems and peripheral equipment located throughout the organisation. May include LAN installations, upgrades and repairs....

We are currently recruiting for a Junior IT Support Technician to join our team based in Johannesburg.Duties & Responsibilities: Understanding Network protocols Networking knowledge is required (Fibre Routers, Wi-Fi Access Points) Helpdesk knowledge and experience dealing with users and understanding how to deliver clear and effective IT Support Services...

A Company in the Telecommunication sector is looking for a qualified First Line Support Technician to be part of their technical team based in Randburg Gauteng. The First Line Support Technician will serve as a point of contact for customers with technical issues on our fibre solutions plus conduct surveys as and when required for FTTH and FTTB.Duties &...

Remote Software Tech WriterJob Purpose: (This is a remote part-time position)You will be responsible for maintaining, updating and documenting new and current features that are prioritized in a sprint. You need to be able to understand the business processes and create comprehensive documentation.Qualifications/Experience: Knowledge of Zoho advantageous 2+...

IT Service Desk Technician (Helpdesk 1st Line Support) Job purpose Service Desk Technician providing first-line support to Client Sites using Remote Tools. Duties and responsibilities Validate newly created tickets from all Sources using Validation Matrixes. Validate First pass Assessment of Impact and Change if Required. Validate First Pass Assessment of...

We are looking for a detail-orientated self-starter Platform Support Specialist.You will be working with clients in resolving their production support requests on the in-house platform.More support and technical analyses, troubleshooting analytical, sales force, (Implementation) but mainly support.You will be working in US hours, Monday to Friday...

Tier 1 IT Help Desk Technician - International Company based in USA- Remote Position in SA Job Title: Tier 1 IT Help Desk Technician REMOTE POSITION BASED IN SOUTH AFRICA FOR COMPANY BASED IN USA HOURS: 14:00- 10:00 PM SAST (South African time) SA...Qualifications:High school diploma or equivalent; bachelor's degree in a related field is a plus. Basic...

Tier 1 IT Help Desk Technician - International Company based in USA- Remote Position in SA Job Title: Tier 1 IT Help Desk Technician REMOTE POSITION BASED IN SOUTH AFRICA FOR COMPANY BASED IN USA HOURS: 14:00- 10:00 PM SAST (South African time) SA...Qualifications:High school diploma or equivalent; bachelor's degree in a related field is a plus. Basic...

Tier 1 IT Help Desk Technician - International Company based in USA- Remote Position in SA Job Title: Tier 1 IT Help Desk Technician REMOTE POSITION BASED IN SOUTH AFRICA FOR COMPANY BASED IN USA HOURS: 14:00- 10:00 PM SAST (South African time) SA...Qualifications:High school diploma or equivalent; bachelor's degree in a related field is a plus. Basic...

Offsite After-Hours Support Technician (Johannesburg)Are you a night owl or someone who thrives in the later hours? We've got exciting news for you Moving Tactics is expanding its team and introducing a unique opportunity for those who prefer working after regular business hours. We are looking for a fast paced, dynamic, proactive and highly motivated...