Head: Customer Support Services

Full time | Initiate International | South Africa Posted On 2024/05/20 Job Information Market related Betting and Gaming Work Experience 1-3 years City Johannesburg State/Province Gauteng 2000 Job DescriptionAre you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company inJohannesburgas theHead of...

On behalf of our iGaming Client we are looking for a strong Head of Customer Support coming from the gambling industry with vast experience in Customer support positions and managerial experience of global teamsThe position is to be based in Sofia (Bulgaria) or Johannesburg (South Africa).Tasks Monitor customer feedback closely to be able to improve the...

Who we areThe ADvTECH Group, founded in 1978 is a JSE-listed company, Africa's largest private education provider and a continental leader in quality education, training, skills development, and placement services.The Group reports its performance in a segmental structure reflecting the Schools and Tertiary as two separate education divisions, and Resourcing...

Role Summary:The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout.We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

ur client a reputable gaming industry currently seeks a Head of Aquisitions Paid media for a strategic, data-driven & creative Head of Acquisition.We're looking for the best in the business and someone who has deep exposure to working within a digitally native business.The Head of Acquisition will report to the Chief Growth Officer and will work hand-in-hand...

Key Responsibilities include but not limited to the following:Planning of portfolio of structural engineering to ensure readiness for implementation of projects/programmes. Effective prioritization, investigation and resolution of dailyallocated queries from various stakeholders Provide support to Credit Management for effective credit control and increased...

Duties & ResponsibilitiesSupports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further...

To apply for this position, please send your CV now to Position: Customer Service Support AdministratorLocation: SandtonSalary: R15000 per month CTC + benefits +bonusDaily Tasks:Respond to general and product queries from existing clients (email, Facebook, website messenger or the telephone)Engage with potential clients (via email, Facebook, website...

To apply for this position, please send your CV now to Position: Customer Service Support AdministratorLocation: SandtonSalary: R15000 per month CTC + benefits +bonusDaily Tasks:Respond to general and product queries from existing clients (email, Facebook, website messenger or the telephone)Engage with potential clients (via email, Facebook, website...

Job Number 68630Job Type PermanentJob Title Customer Service Support LeadComputer Skills Advanced Excel,SAPIndustry FlavoursCity JohannesburgProvince Gauteng Reporting to Supply Planner you will be responsible for managing sales order processing for an assigned portfolio of accounts, maintaining the highest possible service levels while keeping costs to a...

Supports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further assistanceUpdating customersSending...

Requirements: A minimum of 5 years of experience in leading largescale customer contact centres/operational centres/call centres with inbound capabilities Proven track record of effectively managing and leading diverse teams, particularly in highpressure environments, with a focus on nurturing talent and driving performance Strong analytical capability and a...

SEEKING:HEAD OF CUSTOMER SUCCESSFOR:Full-Time PositionREMUNERATION:Competitive Salary + IncentivesABOUT US:Trade Shield is a fast-growing tech start-up that harnesses the power of AI to provide our clients with powerful insights into the credit they extend to businesses. Trade credit drives business in global markets and Trade Shield aims to be the leading...

Our client based in Morningside Johannesburg is looking for a dynamic, tech savvy, Customer Support SpecialistThe organisations services ranges from ride-hailing to micro mobility and food delivery.As of December 2019, they now operates in over 150 cities in 35 countries across Europe, Africa, North Africa, West Asia and North America and they are still ever...

iOCO Infrastructure Services: Where Challengers and Innovators ThriveWe are seeking a Customer Service Engineer I to join our team. The successful candidate will play a vital role in ensuring customer satisfaction and maintaining the reputation of the company by providing prompt, reliable, and effective technical support and assistance.What you'll do:Ensure...

The Head of Customer Experience responsibilities includes creating a world-class experience for our clients customers and clients during every interaction. The expectations are that the ideal candidate would make use of three disciplines to improve customer experiences:1. customer loyalty management,2. customer relationship management3. and customer value...

Job Number 72290Job Type PermanentJob Title Customer Service / Receptionist / AdministratorComputer Skills MS OfficeIndustry HealthCity JohannesburgProvince GautengJob Overview:We are seeking a dynamic and organized individual to join our team in the role of Customer Service/Receptionist/Administrator. This position involves handling basic customer support...

GCI is a registered Financial Services Provider with its head office based in Auckland Gauteng. GCI is currently looking for a suitably qualified (CA) with experience as a Head of Services and Operations. The successful incumbent will be reporting to the Chief Operations Officer.The main purpose of the Head of Services and Operations is to oversee the...

Johannesburg, South Africa | Posted on 04/17/2024 Company Overview Preferental stands as a trailblazer in the digital property management sector, dedicated to pioneering customer-focused solutions. With a vision to establish new standards in customer service and contribute to societal betterment, Preferental nurtures a culture of continuous learning and...

Your OpportunityThe Head of CPA SUBSA has the accountability for leading the CPA team in South Africa. The purpose is to drive sell-out by creating value: for shoppers, for customers and for Bacardi South Africa while developing commercial talent.They define and drive strategies focused on enabling Bacardi South Africa to win at the moment of choice by...