Strategic Accounts Manager

2 weeks ago


Johannesburg, Gauteng, South Africa Taylormade Recruitment Full time

Key Performance Areas:

  • Maintain and develop very close relationships with assigned client portfolio across all divisions
  • Maintain internal relationships
  • New business development and growth on existing client portfolio through onselling strategy
  • Retain and grow clients via regular visits and engagement (Minimum 10 physical client visits per week)
  • Scheduled visits to Bronze, Silver, Gold and Platinum clients in line with regularity specified
  • Develop strategies in conjunction with assigned client portfolio to add value to their supply chain
  • Implement the account with all divisions / departments
  • Coordinate internal and client meetings across divisions
  • Recording of minutes of meetings (MOM)
  • Recording of client physical visits in CRM System
  • Speediness of query resolution and feedback
  • Prepare presentations, proposals, and contracts for clients
  • Annual Rate increases & adhoc rate negotiations with your customers
  • Analyse client shipment data to identify trends, variances in volume, areas of concern, areas of improvement in efficiencies for weekly / monthly client discussions
  • Perform the duties allocated to you by the KAM HOD as well as any further requirements the Client may have of you
  • You will be required to perform the job to a certain standard of performance, details of which may be discussed with you from time to time
  • You will naturally be required to perform the job competently, efficiently, diligently, and skilfully

Minimum Qualifications & Experience Required:

  • Matric
  • Relevant tertiary qualification in logistics Air and Sea imports and exports would be advantageous
  • Valid driver's license and own vehicle
  • Strong Negotiations Skills
  • Minimum 67 years Key Account Manager / Strategic Account Manager experience
  • Operations experience in Logistics and Transport industry especially air and Sea freight imports/exports forwarding and clearing


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