Service Coordinator
2 weeks ago
We are synonymous with high performance, high compliance cleaning solutions and as a result, have become a leading international specialised hygiene and sanitation, service provider.
The successful incumbent will be responsible for the scheduling of service teams.Job Specification:
- Responsible for scheduling service teams nationally
- Generate daily job cards per team
- Reschedule any outstanding service calls
- Generate weekly KPI reports
- Optimize vehicle routing
- Compile stock take
- Train staff members on Service Master
- Responsible for administrating contracts (new and existing)
- Schedule vehicle servicing
- Reconcile all logbooks
Job Requirements:
- Grade 1
- Computer Literate (Microsoft office) essential
- Certificate in Logistics/ Supply Chain Management will be advantageous
- Previous administration experience is essential
The following skills are essential to be successful in this role:
- Excellent liaison between service teams and clients
- Excellent communicator
- Ability to plan and organise work for service teams efficiently
- Customer service orientated
- Ability to be flexible
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