Junior First Line Support Helpdesk Operator

Purpose of Role:The Helpdesk team is expanding, and we require an individual who can act as a first escalation point for issues which require further investigation from both internal and external entities. Once received, Helpdesk support will gather information, investigate and attempt to resolve an issue before escalating to the next resolver if...

The Junior Support Specialist is responsible for assisting clients where needed and enhancing the client experience. The role involves processing complaints and issues related to products or services. Additionally, the Junior Support Specialist assists clients with completing purchase requests, upgrade requests and returns, and frequently provides technical...

Junior IT AdministratorProcuring, installing and configuring computer hardware, software, systems, networks, printers, and scanners. Providing technical assistance and support to users who experience computer hardware and software issues. Resolving issues for staff via phone, in person, or electronically. Performing hardware and software installations,...

The primary purpose of this role is to provide first line IT support to local users. Providing hardware & software support as & when needed, whist continually working with the centralised UK IT team to deliver an excellent internal service.Principle Duties Provide timely & effective technical support to endusers via various communication channels, addressing...

Are you tech-savvy and ready to take on a role where you can make a real impact?We're on the lookout for a dynamic individual to join our team as a First Line IT Support Specialist. In this role, you'll be the go-to person for providing technical support to our local users, addressing hardware and software issues, and ensuring a seamless IT experience.Here's...

We are currently recruiting for qualified Junior Tour Operator you will be responsible for managing reservations and bookings for various travel services.Key Responsibilities:Reservation Management: Assist customers in selecting appropriate travel services based on their preferences and requirements. Make reservations for flights, accommodations, car...

Operations Support Specialists will provide operational support to the company's system operators and business users across our portfolio of financial services platforms, reporting to the Chief Operating Officer (COO).Operational Support Specialists will also be part of the Incident Response Team, which is responsible for responding to system and security...

This is a full-time Junior Administrative assistant role located in Century City. As an administrative assistant you'll be responsible for providing general office administrative support, medical billing and data capturing, stock control and inventory as well as marketing support like social media postings and website management to ensure efficient operation...

About HeraSmart:HeraSmart was born out of a belief and purpose that we can do things better in the space of BPO (Business Process Outsourcing). We moved from having a name HeraSmart in late August 2023 to a new exciting office for 360 people by the end of September. We're now on an accelerated recruitment drive, having won our first American client within a...

Born out of a national convention to draft the first national strategic plan for AIDS, NACOSA is now a leading national civil society organisation working collectively to build stronger, more equal, and healthy communities free from the burden of HIV. We do this by strengthening community systems, mobilising and managing resources, facilitating networking...

Purpose of Role:You will be reporting directly to the AML Operations Manager and Head of AML Operations, and the focus will be to support and assist in all AML matters.Duties and Responsibilities:This role will be supporting the AML Operations Manager in all matters relating to AML, for all jurisdictions. Monitor alerts for players hitting AML triggers and...

_Join a team that thrives on collaboration and will offer an environment that feels as familiar as home. We all have and support each other to reach the same goal - Excellent Customer Service _Our Century City branch is looking for someone that is keen to learn with a can-do attitude. You will provide second line specialist support and assistance to computer...

Purpose of Role:The role of a Technician is to diagnose, repair and maintain hardware, network and software components, to build and maintain updated and efficient computer systems and networks to optimize the role of technology on the business.Duties and Responsibilities: Setting up workstations, computers and necessary peripheral devices (routers, printers...

Centre Support OfficerAbout UsENRICH in Africa (EiA) is an EU-funded Horizon 2020 project and strives to connect the African and European innovation support ecosystems and focuses on directly supporting two main target groups in both continents: incubators & accelerator hubs and start-up & SME innovators.We want to facilitate the growth of ideas and...

Purpose of Role:As a Customer Support Host at Moonspin, you play a critical role in delivering exceptional customer service to our most valued asset - our players. It is imperative that you focus on your player and their experience while ensuring you are up to date with all changes to our products.Duties and Responsibilities: Meet monthly QA quality goals...

What is Operations?Operations is a centralised, specialist team. We specialize in analysing, researching, and assisting our given industries. We use our analytics, assistance, and research to guide branches operationally speaking to achieve and supersede their targets.What makes a good Operations Analyst? Positivity Eagle Eye Going Above & Beyond Can do...

A company providing secure cloud transformation by combining Microsoft cloud technology with cyber security, and managed services is looking for an End User Workspace Specialist in Cape Town.Location: Cape Town, South AfricaHours: Core UK Operational HoursDUTIES & RESPONSIBILITIES, NOT LIMITED TO:Complex escalations whilst offering mentoring and coaching to...

Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries.Role...

Position Description:The HR Services Consultant is responsible for offering front-line HR consultation and advice across all HR disciplines within HR Shared Services.This includes ensuring the provision of an excellent experience for all employees. This role will interface with Line Managers, employees as well as external stakeholders.Responsibilities as a...

IntroductionPurpose of the role:Duties & Responsibilities Complex escalations whilst offering mentoring and coaching to junior colleagues in order to upskills those resources. Provide technical resolution to the client issues raised in tickets. Leading on specialist fourth line support, and the design, implementation and documentation of new...