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Senior Channel Manager
1 week ago
Senior Channel Manager (Introducer Network) - Global
R40k - R60k with commission
Location:
- Preferred in office at our client offices in Sandton, Johannesburg.
About this role:
Our client's Global Sales team is hiring a Senior Channel Manager to develop, manage and nurture relationships with key introducers in our client's CX business (Customer Experience).
Minimum requirements (Qualifications and Experience)
Education and Experience
- Bachelor's degree, preferably with a focus on the Business field. A postgraduate management degree such as PDM or MBA is an advantage.
- 5+ years' experience in enterprise sales and/or related experience.
- Experience with preparing documents and presentations for RFIs/RFPs.
- Previous experience in the CX industry is an advantage.
- Preferred demonstrated previous experience in managing a revenuegenerating partnership network.
Key Responsibilities:
- Create an introducer network by identifying relevant introducers, brokers, and influencers vendors in the CX landscape.
- Negotiating and secure commercial agreements with this network.
- Establish our client's credibility as a trusted provider of outsourced CX services with technology partners and build trusted relationships so that our client becomes a top tier recommendation amongst our introducer networks.
- Work alongside the global sales team on opportunities referred to our client by the introducer network to ensure partner relationships are maintained and improved through the sales process.
- Manage partner revenue share and incentive programs to ensure payments are made on time and in adherence to commercial terms established with the introducer network.
Behavioural (Desirable):
- Confident and persistent.
- Likeable, sociable, and outgoing.
- Ability to create and nurture relationships with potential partners and customers.
- A good judge of character.
- Good negotiator.
Skills:
- Ability to understand and evaluate commercial agreements and negotiate terms with partners.
- Excellent verbal and written communication
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