Senior Channel Manager

1 week ago


Johannesburg, Gauteng, South Africa Believe Resourcing Full time

Senior Channel Manager (Introducer Network) - Global

R40k - R60k with commission

Location:

  • Preferred in office at our client offices in Sandton, Johannesburg.

About this role:


Our client's Global Sales team is hiring a Senior Channel Manager to develop, manage and nurture relationships with key introducers in our client's CX business (Customer Experience).

Introducers are an important source of inbound business for our client - through this new role, their client vision is to build a network

Minimum requirements (Qualifications and Experience)
Education and Experience

  • Bachelor's degree, preferably with a focus on the Business field. A postgraduate management degree such as PDM or MBA is an advantage.
  • 5+ years' experience in enterprise sales and/or related experience.
  • Experience with preparing documents and presentations for RFIs/RFPs.
  • Previous experience in the CX industry is an advantage.
  • Preferred demonstrated previous experience in managing a revenuegenerating partnership network.

Key Responsibilities:

  • Create an introducer network by identifying relevant introducers, brokers, and influencers vendors in the CX landscape.
  • Negotiating and secure commercial agreements with this network.
  • Establish our client's credibility as a trusted provider of outsourced CX services with technology partners and build trusted relationships so that our client becomes a top tier recommendation amongst our introducer networks.
  • Work alongside the global sales team on opportunities referred to our client by the introducer network to ensure partner relationships are maintained and improved through the sales process.
  • Manage partner revenue share and incentive programs to ensure payments are made on time and in adherence to commercial terms established with the introducer network.

Behavioural (Desirable):

  • Confident and persistent.
  • Likeable, sociable, and outgoing.
  • Ability to create and nurture relationships with potential partners and customers.
  • A good judge of character.
  • Good negotiator.

Skills:

  • Ability to understand and evaluate commercial agreements and negotiate terms with partners.
  • Excellent verbal and written communication


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