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Data Capturer
2 weeks ago
Duties & Responsibilities:
Claims Administration
Claim Processing:
Receive, review, and process claims submitted by customers, ensuring all required documentation is included.
Data Entry:
Accurately & timeously input claim information, relevant notes, and updates into the company's financial systems
Documentation:
Maintain well-organized records of claims, correspondence, and supporting documentation for auditing and reporting purposes. Administer all documentation relating to journal entries for the department.
Communication:
Communicate with internal teams to gather additional information, clarify details, and facilitate the resolution of claims.
Investigation:
Investigate the validity of claims by reviewing account history, invoices, payments, deal sheets and any related communication.
Follow-Up:
Monitor the progress of ongoing claims, ensuring timely follow-up and resolution within agreed-upon timeframes.
Claim Tracking:
Maintain a clear overview of pending and resolved claims, ensuring that claims are addressed in a systematic manner.
Compliance:
Ensure all claim processing activities adhere to company policies, legal regulations, and industry best practices
Credit Vetting
To provide assistance to the Credit Vetting Clerk with the following:
Risk Analysis:
Work with the company's credit insurers to process requests for credit through the system, ensuring all the information needed for the company's credit insurers to make a credit risk assessment is provided.
Communication:
Collaborate with sales teams and customers to gather additional information, clarify details, and communicate credit decisions effectively.
Documentation:
Maintain detailed and accurate records of credit evaluations, decisions, and correspondence with customers, ensuring compliance with company policies and regulatory requirements.
Ensuring Limit sign-offs by management are initiated timeously.Continuous Improvement:
Participate in process improvement initiatives to enhance the efficiency and effectiveness of the credit vetting process.
Minimum Requirements:
Matric/Grade 12
Finance Related Degree or Diploma (preferred)
Intermediate to Advance Microsoft Office Suite Proficiency
Strong Attention to Detail
Ability to work independently and adhere to deadlines
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