Customer Service Specialist, Customer Experience

**Job Purpose** Ensure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department’s daily functions and procedures**.** **Primary...

ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help...

Are you fluent in Dutch, and do you thrive in a dynamic fast-paced environment? Join a leading eCommerce company as a Dutch speaking Customer Service Specialist in Cape Town, South Africa As part of this team, you’ll be the first point of contact for Dutch speaking customers, assisting them with inquiries, resolving issues, and providing support...

Who are we? Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as...

Our client in the high end retail industry is looking for a Customer Service Experience Manager to join their team. **Key requirements and qualifications**: Matric with Mathematics and English (1st language) Bachelor’s degree Project management experience a non-negotiable Highly proficient with Microsoft Office (especially Excel) Lean Six Sigma...

An international luxury brand company is looking for a qualified and driven CUSTOMER SERVICE EXPERIENCE MANAGER **QUALIFICATION**: - Matric with Mathematics and English (1st language) - Bachelor’s degree - Highly proficient with Microsoft Office (especially Excel) - Lean Six Sigma training and qualification (advantageous) - Zendesk and/or Freshdesk...

A venture startup providing unique insights into consumer behaviour for investors and corporate clients with a mission to deliver differentiated and in-depth consumer research, shaping investment decisions and strategic moves in the market is looking for a **Customer Insights Specialist **whose attention and efforts are on understanding customers (or...

Duties and responsibilities Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues and fellow departments to find the best solutions to a customer's issues. Identifying common problems and escalating them to management, along with solutions. Maintaining a polite, helpful and professional manner at...

**Job Desciption**: **About Maskew Miller Learning**: Maskew Miller Learning lends its name from the most trusted and recognisable publisher in South African history - Maskew Miller. At Maskew Miller Learning, we believe that learning allows people to move forward in life, enabling them to have brighter futures. We are a B-BBEE Level 1 contributor,...

**Sales Operations** - Onboarding accounts including account setup, customer portals, reporting set up and CS training - Provide accounts with seasonal information - SAP Management including BP Maintenance, Account Set Up, VAS - WHS Location Management - Manage and set up VAS based on customer requirements and DSV - Operational Order book Management |...

Are you ready to embark on a thrilling career adventure with one of the world’s leading international airlines? We’re seeking a dedicated** German speaking Airline Customer Service Specialist** to join their team in **Cape Town, South Africa** and help them provide exceptional service to their passengers. If you’re passionate about travel, customer...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice - Contribute to cost efficiencies through responsible...

Fill out Typeform to be considered for this position: - “Elite Closers is dedicated to our clients and our applicants in finding everyone a long-term working relationship.”_ - Elite Closers is top-notch in customer service and business management! We help our clients create processes, systems, and growing teams to manage their business growth. We...

Basic Qualifications - Fluent in Traditional Chinese and English language in written and verbal communication - Matric or equivalent - 1+ years customer service experience - Working knowledge of Microsoft Office Applications - Ability to navigate multiple computer systems and platforms - Fluent in Traditional Chinese and English language in written and...

**About Crypto School**: Crypto School, a part of the vibrant Crypto Banter community, is on a mission to demystify the complex world of cryptocurrency. We provide comprehensive education on cryptocurrencies to empower learners with the knowledge they need to navigate the crypto space with confidence. Our platform is designed to be accessible, engaging, and...

Fluent in Traditional Chinese and English language in written and verbal communication Matric or equivalent 1+ years customer service experience Working knowledge of Microsoft Office Applications Ability to navigate multiple computer systems and platforms We are seeking a driven, experienced professional to work directly with a specialized segment of...

Are you ready to embark on a thrilling career adventure with one of the world’s leading international airlines? We’re seeking a dedicated** Swedish speaking Airline Customer Service Specialist** to join their team in **Cape Town, South Africa** and help them provide exceptional service to their passengers. If you’re passionate about travel, customer...

**The Role** As the Customer Experience Manager for our Logistics Control Center, you will play a pivotal role in ensuring a seamless and positive experience for our 5500 motorbike delivery drivers. Reporting to the Head of Customer Experience, you will collaborate closely with Team Leads and logistics controllers to address operational challenges, manage...

We are a German accommodation company which is specialised in offering accommodations of various sizes in different locations. Our aim is to provide our clients with a home in a strange city and make their staying the most comfortable. We want our guests to enjoy their trip without any hassle and rely on the high-quality services provided by us. At this...

**Key purpose of the role** amplify5 is opening a world of new possibilities as we grow our client relationships and campaigns, and as we do so, another exciting opportunity to join our team as an Onboarding Specialist has arisen. If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced, innovative environment, we...