Customer Experience Specialist

at DigiCert Cape Town ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded...

amplify5 is opening a world of new possibilities as we grow our client relationships and campaigns and as we do so another exciting opportunity to join our team has arisen. If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced, innovative environment, we want to hear from you. Be a part of an amazing, dynamic...

F and G Sourcing Specialist is assisting a reputable Interior Design Solutions client that is seeking a skilled Customer Sales Representative to based in Cape Town. **Salary**: - First three months Basic R 25 000 pm with 3 % commissionable earnings from R 1 - From month 4 R 15 000 basic with 10 % commissionable earnings from R 1 - After month 4, consultant...

Customer Onboarding Specialist provides essential support and guidance to new customers, helping them navigate through the early stages of product usage. They answer queries, provide customized advice, troubleshoot issues, and work closely with other teams to ensure a smooth transition for the customer. Their goal is to improve customer satisfaction and...

We’re looking for a proactive and customer-oriented Customer Success Specialist to join our dynamic team.In this role, you’ll be instrumental in onboarding new customers and ensuring they receive the full benefits of our product.Your responsibilities will include managing the implementation process, being the go-to contact for customer inquiries,...

Are you fluent in Dutch, and do you thrive in a dynamic fast-paced environment? Join a leading eCommerce company as a Dutch speaking Customer Service Specialist in Cape Town, South Africa As part of this team, you’ll be the first point of contact for Dutch speaking customers, assisting them with inquiries, resolving issues, and providing support...

amplify5 is opening a world of new possibilities as we grow our client relationships and campaigns and as we do so another exciting opportunity to join our team has arisen. If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced, innovative environment, we want to hear from you. Be a part of an amazing, dynamic...

The main purpose of this role is to manage the business relationship with our customers, solving lasting customer problems, building a long - term competitive advantage, retaining loyal customers, creating a strategy to increase profitability and providing a comprehensive customer perspective for executive decisions to increase the lifetime value and...

**CUSTOMER SUPPORT SPECIALIST** **The opportunity** Onsight is passionate about helping improve companies' top line performance with exceptional software products recognized for simplicity, functionality, and user experience. Our best customer service is enabled by employees that thrive in an informal, team-orientated, and collaborative work environment....

**The opportunity** Onsight is passionate about helping improve companies' top line performance with exceptional software products recognised for simplicity, functionality, and user experience. Our best customer service is enabled by employees that thrive in an informal, team-orientated, and collaborative work environment. Onsight people feel respected and...

Bachelor’s Degree - Experience in customer service - Working knowledge of Microsoft Office Applications + ability to navigate multiple computer systems and platforms - Strong attention to detail, excellent written and verbal communication skills in English and French Please note, this is a French role based in Cape Town (South Africa). Are you a...

**German speaking - Customer Support Specialist - Cape Town - Hybrid** We are looking for German Speaking customer support specialist to join a team in Tokai! This client is a successfully Start Up, providing business services to international clients. They have ambitious growth expectations, as they operate in the exciting and fast-growing field of online...

 We are searching for a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires.A top-notch Customer Service Specialist...

**Sales Operations** - Onboarding accounts including account setup, customer portals, reporting set up and CS training - Provide accounts with seasonal information - SAP Management including BP Maintenance, Account Set Up, VAS - WHS Location Management - Manage and set up VAS based on customer requirements and DSV - Operational Order book Management |...

**Retention Specialist** *** **Location: Green Point, Cape Town (Hybrid)** **Salary: R360k - R453k per annum** **About the Role**: The Retention Specialist is responsible for creating, implementing and analysing retention campaigns across all channels and at all stages of the customer lifecycle in order to retain customers and maximise customer lifetime...

**CRM Specialist** Silvertreebrands builds disruptive purpose-driven consumer and digital brands. Our power brands include UCOOK, Faithful to Nature, Pet Heaven. We focus on building amazing customer experiences that are “Good for you, good for the planet.” We trust our employees with full accountability and autonomy from day one. This unique...

**Sales Contact Centre Specialist** Sales Contact Centre Specialist Sales Specialists will improve sales and the overall business growth with an in-depth understanding of the company products and services. The specialist will create an effective support team and strong business partnerships and in addition manage the relationship with the customers,...

We’re on the lookout for an experienced a **Market Development Specialist/ Sales Specialist** to create and increase brand awareness through promotions and strong customer and client relationships in **Cape Town.** **As a Market Development Specialist you will be responsbile for**: - Foot soldiers will ensure brand presence through relationship building...

Our client in the IT industry is looking to hire Network Specialist in Cape Town **REQUIREMENTS**: - Must have +5 years as Network Specialist or related role - Must have I.T Qualification - Must have Microsoft/Linux Administration Certificate - Must have Knowledge of architecture and IT services frameworks (TOGAF, ITIL, COBOL) - **Must have Networking...

* PLEASE ONLY APPLY IF YOU ARE QUALIFIED FOR THE POSITION* POSITION: CUSTOMER INSIGHTS ANALYST DEPARTMENT: MARKETING LOCATION: CAPE TOWN REPORTS TO: MARKETING MANAGER: CUSTOMER INSIGHTS & ANALYTICS PURPOSE OF POSITION: We are looking for a resilient, efficient, and confident individual with a passion for customer insights to deliver on the company’s...