Customer Experience Manager

DESCRIPTIONAmazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To achieve this, we are looking for a Senior Program Manager, Customer Experience (CX) to join our South Africa Customer Service team. The Senior Program Manager, CX will be responsible for defining and...

Our client in the high end retail industry is looking for a Customer Service Experience Manager to join their team. **Key requirements and qualifications**: Matric with Mathematics and English (1st language) Bachelor’s degree Project management experience a non-negotiable Highly proficient with Microsoft Office (especially Excel) Lean Six Sigma...

DESCRIPTIONAmazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To achieve this, South Africa Customer Service (CS) is looking for a highly skilled and motivated Program Manager who will work across the customer lifecycle to analyze, identify and deliver process,...

Bachelor's degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics or other business/analytical disciplines or equivalent experience. - Excellent written and verbal communications skills with an ability to interface with C-suite level stakeholders, specific strength in influencing decision...

Previous experience as senior CX manager, program manager, product manager or continuous improvement leader. - Experience working in large complex global organizations, in a B2C context. Ability to work across geographies and drive alignment with other departments who may have conflicting priorities. - Customer Obsessed. Track record in understanding and...

ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help...

Excellent written and verbal communications skills with an ability to interact with senior stakeholders. Ability to get hands dirty in the detail but can also see the bigger picture. Ability to effectively manage multiple workstreams at the same time while maintaining a high level of quality. Confident creating reports for leadership consumption. Ability to...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

DESCRIPTIONAmazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To achieve this, we are looking for a CS Specialist, Customer Experience (CX) to join our South Africa Customer Service team, who will play a key supporting role in the delivery of our CX roadmap.The CS...

**Job Purpose** Ensure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department’s daily functions and procedures**.** **Primary...

Job description Our client is an industry-leading digital marketing agency serving American and Canadian optometric practices. We are a virtual company, employing a global team of Web Development, SEO, Marketing, Sales and Customer Support experts. We want to hire an experienced and efficient Director of Customer Experience to lead our customer-facing...

+Onex is hiring a highly experienced Client Experience Manager, to manage the service delivery to customers in a seamless manner to meet and exceed customer expectation in an efficient and cost-effective manner, achieving SLA targets and meet contractual obligations. They will also oversee projects and standards to ensure a uniformed and optimized customer...

+Onex is hiring a highly experienced Client Experience Manager, to manage the service delivery to customers in a seamless manner to meet and exceed customer expectation in an efficient and cost-effective manner, achieving SLA targets and meet contractual obligations. They will also oversee projects and standards to ensure a uniformed and optimized customer...

Are you a proactive leader with a passion for delivering exceptional customer experiences? We're looking for a Client Experience Manager to lead our service delivery efforts and exceed customer expectations. In this role, you'll be responsible for building strong customer relationships, managing service delivery organizations, and ensuring financial success...

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine - along with flavourful South African cuisine - sound perfect to you? Keep reading! A leading omnichannel company are looking for a **Danish speaking Customer Experience Associate** to join their team in **Cape Town, South Africa**. If you...

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine - along with flavourful South African cuisine - sound perfect to you? Keep reading! A leading omnichannel company are looking for a **Swedish speaking Customer Experience Associate** to join their team in **Cape Town, South Africa**. If...

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine - along with flavourful South African cuisine - sound perfect to you? Keep reading! A leading omnichannel company are looking for a **Norwegian speaking Customer Experience Associate** to join their team in **Cape Town, South Africa**. If...

Join Our A-Team: French-Speaking Customer Service Agents Wanted! Are you ready to add a dash of 'ooh la la' to your career? Look no further! We're on the hunt for lively and motivated French-speaking Customer Service Agents to join our Somerset-based contact center, nestled in the heart of the Helderberg Area. We're not just a company; we're a global...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...