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Customer Insights Specialist
3 weeks ago
A venture startup providing unique insights into consumer behaviour for investors and corporate clients with a mission to deliver differentiated and in-depth consumer research, shaping investment decisions and strategic moves in the market is looking for a **Customer Insights Specialist **whose attention and efforts are on understanding customers (or customer segments) and proactively addressing different customer/client needs with the ability to understand and interpret a range of information and data in a way that gives meaning to marketing and communications and make it more effective with the ability to provide due consideration to risks, rewards and the cost of control measures in evaluating business opportunities, process and system changes.
**Job purpose description**:
- Post settlement query resolution being the main focus & includes settlement cash and custody account query types
- Effectively manage all client queries within specified timelines.
- Provide consistent quality and complete responses to client
- Drive automation to eliminate queries & provide possible solutions for service, system and process improvement within Investor Services
- Understand the risks associated with dealing with customers, customer queries and the dissemination of confidential information - retain a high level of integrity and ethical standards
- Support SA Hub clients with query resolution beyond South Africa
- Efficient and effective service by ensuring that all queries are completed timely
**Qualifications and Experience**:
- Relationship Management - Enterprise
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Customer Insights Specialist
6 days ago
Cape Town, Western Cape, South Africa Clicks Group Limited Full timeJob PurposeThe Customer Insights Specialist will be responsible for managing marketing data requirements according to specified criteria, supporting business data requirements for auditing, forensics, and financial reporting, and ensuring that CRM systems development, corrections, and enhancements adhere to quality requirements.The ideal candidate will have...
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Customer Insight Analyst
1 week ago
Cape Town, South Africa North Coast Labour Consultants Full time* PLEASE ONLY APPLY IF YOU ARE QUALIFIED FOR THE POSITION* POSITION: CUSTOMER INSIGHTS ANALYST DEPARTMENT: MARKETING LOCATION: CAPE TOWN REPORTS TO: MARKETING MANAGER: CUSTOMER INSIGHTS & ANALYTICS PURPOSE OF POSITION: We are looking for a resilient, efficient, and confident individual with a passion for customer insights to deliver on the company’s...
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Customer Insights Analyst
4 weeks ago
Cape Town, South Africa Ackermans Full time**Job Advert**: Reporting to the Marketing Manager: Customer Insights & Analystics, the Customer Insights Analyst role will be responsible to deliver on the company’s customer-focussed strategy by representing the customer, building relationships and driving the acquisition, retention and overall profitability of customers. The role's focus will be to...
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Customer Insights Integration Specialist
4 weeks ago
Cape Town, South Africa Armstrong Appointments Full timeOur client in the retail industry based in Cape Town are currently seeking the skills of a Customer Insights integration Specialist To ensure development, alignment and prioritisation of Company customer strategy across the business, including responsibility for integrating into all new proposition and product developments any insights that will impact the...
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Customer Insights Analyst
2 weeks ago
Cape Town, South Africa DataTechRecruit Full timeCustomer Insights Analyst Analyst Cape Town - Western Cape - South Africa Type: Onsite **Salary**: Up to R55 000 ctc **Responsibilities**: - Customer Insights Planning - Lead analytics efforts in alignment with the Marketing Manager's strategy. - Collaborate with stakeholders, both internal and external, to utilize segmentation models and market studies...
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Analyst (Customer Insights)
3 weeks ago
Cape Town, South Africa Clicks Group Limited Full timeAdvert reference: click_014009 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Strategic marketing **Location**:Cape Town **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks **Introduction**: We are looking to recruit an Analyst (Customer Insights) within our...
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Research Insights Specialist
5 days ago
Cape Town, Western Cape, South Africa the Qual Agency | digi-research + agile insights Full timeJob DescriptionWe are seeking an experienced Senior Qualitative Researcher to manage qualitative research projects, own the process from start to finish, and build strong relationships with clients.About UsThe Qual Agency is a specialist qualitative research agency focused on consumer, brand, product, online innovation, marketing, and social...
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Data Insights Specialist
1 hour ago
Cape Town, Western Cape, South Africa IQbusiness Full timeData Insights SpecialistAs a Data Insights Specialist at IQbusiness, you will be responsible for extracting valuable insights from large datasets and presenting them to stakeholders in a clear and concise manner.Key responsibilities include:Developing and maintaining databases and data systemsAnalyzing complex data sets to identify trends and...
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Analytics & Insights Specialist
3 weeks ago
Cape Town, South Africa Kadraa Recruitment Full timeWe are a fast growing digital marketing agency based in London. We are looking for an Analytics specialist to help us with ongoing projects. You will work closely with the Paid Media and SEO teams as well as directly with clients to enable data-driven decision making throughout their campaigns. You will shape what the data looks like for a client, implement...
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Data Insights Specialist
6 days ago
Cape Town, Western Cape, South Africa Juru Holdings Full timeWe are seeking a skilled Data Insights Specialist to join our team at Juru Holdings. This contract position involves understanding business needs and translating them into functional requirements, supporting Agile development, and ensuring successful project outcomes.Key Responsibilities:Understanding and documenting business requirementsSupporting Agile...
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E-Commerce Insights Specialist
1 day ago
Cape Town, Western Cape, South Africa iOCO Full timeJob DescriptionE-Commerce Insights SpecialistWe are seeking an E-Commerce Insights Specialist to join our team at iOCO. As a key member of our digital analytics team, you will be responsible for analyzing customer behavior, market trends, and website metrics to drive sales, optimize user experience, and enhance digital performance.Produce and deliver timely...
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Customer Insight Analyst
4 weeks ago
Cape Town, South Africa The Talent Experts Full time_Any business that wants to grow needs to be on top of their marketing data, to have proper expert insight and solutions to take them to the next level. So we need YOU!_ **Is this you?** You are a real guru when it comes to analysing data but it’s that step further where you provide solutions to convert that data to success that we’re looking for! You...
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Data Insights and Visualization Specialist
12 minutes ago
Cape Town, Western Cape, South Africa DigiOutsource Full timeDigiOutsource is seeking a talented Data Insights and Visualization Specialist to join our team. The ideal candidate will have a strong background in data analysis and business intelligence, with experience in developing and deploying data-driven solutions.Your Key Responsibilities:Developing and optimizing data models to support reporting and visualization...
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Consumer Insights Specialist
2 weeks ago
Cape Town, South Africa Webrepublic (Pty) Ltd Full timeOver the last decade, Webrepublic has grown from an ambitious startup into Switzerland’s leading digital agency. More recently, Webrepublic has launched a subsidiary in South Africa to work hand-in-hand with our HQ in Switzerland. Our team in Cape Town has grown and we are now looking for a **Consumer Insights Specialist** to expand our local presence into...
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Senior Customer Insights Analyst
2 weeks ago
Cape Town, South Africa Clicks Group Limited Full time**Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Merchandising **Location**:Cape Town **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks **Introduction**: We are looking to recruit a Senior Customer Insights Analyst to work within our Merchandise Department. The role will be based at...
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Data, Insights and Mis Specialist
4 weeks ago
Cape Town, South Africa Progressive Edge Full time**Data, Insights and MIS Specialist (Python)** **This role falls with the People/HR space** **Permanent** **Cape Town (Hybrid, Flex but NOT fully remote)** We are specifically looking for a skilled analytics specialist who has a background in working with huge amounts of data, and strong technical skills in **Python and Tableau.** The purpose of the People...
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Data Insights Specialist
6 days ago
Cape Town, Western Cape, South Africa Mid-Atlantic Packaging Co. Full time**About Mid-Atlantic Packaging Co.**We are a leading provider of innovative packaging solutions, and we're looking for a talented Data Insights Specialist to join our team.As a key member of our data analytics department, you will be responsible for ensuring the accuracy and integrity of our data, presenting insightful analyses with care and precision, and...
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Performance Insights Specialist
6 days ago
Cape Town, Western Cape, South Africa Mukuru Full timeWe are looking for a Performance Insights Specialist to join our team at Mukuru. As a key member of our finance department, you will play a critical role in driving business growth through data-driven insights.Main ResponsibilitiesDevelop and maintain complex commission models to ensure accurate payout structuresConduct regular audits and reviews of...
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Data Insights Specialist
2 hours ago
Cape Town, Western Cape, South Africa Cartrack Full timeWe are seeking a highly skilled Data Insights Specialist to join our team at Cartrack, a leading Logistics Technology organisation. As a Data Analyst, you will play a critical role in driving business growth through data-driven decision making.Key Responsibilities:Develop and maintain comprehensive reporting solutions that provide actionable insights to...
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Business Insights Specialist
6 days ago
Cape Town, Western Cape, South Africa MBA-Exchange Full timeAbout the RoleWe are looking for a highly talented Business Insights Specialist to join our team at takealot.com. As a key member of our Cape Town Team, you will play a crucial role in driving business growth through data-driven insights.Your primary responsibilities will include:Building and optimising models and reports using support tools such as Looker,...