Team Leader: Technical Support

1 month ago


Pretoria, South Africa Isilumko Staffing Full time

Are you a passionate IT Technician who has experience in report writing, liaising with stakeholders and 2nd and 3rd line support?

This opportunity is for you. A top insurance company is looking for an IT Technician with Team lead Experience to join their IT Communications department as a Team Leader for the Technical Support division within a call center environment.

Duties

  • Will be responsible for leading technical support team, 
  • Providing hardware and software support (LAN & WAN)
  • Providing 2nd line support to users, investigate and provide solutions (TCF)
  • Finance, procurement and asset management

Requirements

  • Must have matriculated.
  • National Diploma in IT (advantageous)
  • Must have A+ certification.
  • Must have N+ certification.
  • Must have 5 years of experience in 2nd and 3rd line Support.
  • Must have Team lead Experience.

Skills

  • Leadership
  • communication
  • Computer Literacy


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