Customer Care Technical Team Leader

The Team Leader is responsible for managing a team of agents, helping them to meet targets while reviewing performance and providing guidance to ensure continuous improvement.Skills required: Minimum three years Contact Centre / Call Centre Management experience Reside in the Pretoria East area (Person will be working at the Silver Lakes branch) Qualified...

Job Description: Team Leader - Virtual Assistants and Client CareWe are seeking a highly motivated and experienced Team Leader to oversee a team of Virtual Assistants and manage client care within our organization. As the Team Leader, you will play a crucial role in ensuring the efficient and effective delivery of virtual assistant services and maintaining...

National Renal Care has grown and evolved into the leading total kidney disease management organisation that provides person-centered health and care, which is digitally enabled, and data driven. National Renal Care seeks to recruit an ambitious, talented, goal driven and self-motivated individual to fulfil the role of a Unit Leader.The Unit Leader will be...

Gauteng, Tshwane (Pretoria)**(Market related, Negotiable)Are you a dynamic leader with a passion for driving excellence in accounts payable operations? We are seeking a highly skilled Creditors Team Leader to oversee our accounts payable cycle and lead our dedicated team of creditors' clerks.Role Overview: As the Creditors Team Leader, you will be...

One of the well known long term insurance companies, with a National footprint, is looking for an experienced Technical support candidate with Team leader experience to join their Pretoria branch. Responsibilities:Drafting reports - call closure stats and 1st line support mattersProcess implementation and driving continuous improvement (For call...

A leading Financial Services Provider is looking for a Technical Support Team LeaderJob Description1. Lead Technical Support Team• Provide reports to management on call closure status and first line support related matters• Implement processes to ensure calls are closed timeously• Liaise with all necessary stakeholders and provide feedback to business...

National Renal Care has grown and evolved into the leading total kidney disease management organisation that provides person-centered health and care, which is digitally enabled, and data driven. National Renal Care seeks to recruit an ambitious, talented, goal driven and self-motivated individual to fulfil the role of a Driver.KEY PERFORMANCE AREAS Render a...

Are you a passionate IT Technician who has experience in report writing, liaising with stakeholders and 2nd and 3rd line support?This opportunity is for you. A top insurance company is looking for an IT Technician with Team lead Experience to join their IT Communications department as a Team Leader for the Technical Support division within a call center...

Job Objective: Our client is looking a Customer Care Coordinator for the Car brand who will work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the overall department. The candidate will thus, be a key member of the company's Aftersales team in ensuring that key outputs are delivered effectively and efficiently. To be...

The position of the Team Leader is it to lead a team of multi skilled call center agents within the customer service environment to ensure that all Service targets are met accordingly. Team Leaders are expected to maintain the quality of the service from the agents and to ensure that it is delivered in line with the AVBOB.You will be working for a company...

BMW Financial Services Customer ServiceTeam Leader Based in Midrand The position of the Team Leader is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives. The Team leader is also expected to work within all teams of the Contact Centre to ensure that...

Switch Telecom is looking for a competent Operations Team Leader that will perform the following duties:Overseeing and managing the onboarding and sales cycle of all potential and existing clients in order to ensure maximum revenue growth. Develop, implement, and manage operational processes and systems to ensure efficiency and customer satisfaction. Monitor...

BMW Financial Services - Customer Service - Team LeaderBased in MidrandThe position of the Team Leader is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives. The Team leader is also expected to work within all teams of the Contact Centre to ensure that...

Faurecia is an Equal Opportunity Employer"Technical Perfection and automotive passion" is what defines Faurecia. We design, engineer and provide the best in technology, systems and services for automobile makers in every major market on all five continents. If you share our ambition for technical perfection and our passion for all things automotive, Faurecia...

Faurecia is an Equal Opportunity Employer"Technical Perfection and automotive passion" is what defines Faurecia. We design, engineer and provide the best in technology, systems and services for automobile makers in every major market on all five continents. If you share our ambition for technical perfection and our passion for all things automotive, Faurecia...

Barko Financial Services provides ethical and innovative credit solutions to formally employed employees right across the country. Barko has the ambition to become a registered Bank to add value to current customers and the public in general. Coordinating client enquiries and driving the customer care initiatives. Facilitating internal and external...

.VacancyTeam Leader MaintenanceAppointments will be made in line with the company's employment equity plan.People with Disability are encouraged to apply.Gibela's journey is intrinsically tied to a vision of socio-economic transformation, one that recognises the central role of passenger rail in propelling the South African economy forward. As we embark on...

Job Overview:Team Leader - Cash Supply Chain (Financial Services)Location: Durban, KwaZulu-NatalPosition Overview:One of the top financial services groups has an exciting new opportunity available for an experienced Team Leader: Cash Supply Chain.The main purpose of this position is to manage the cash operations of the group's Durban Cash Centre and to...

Gauteng, Tshwane (Pretoria)**About CLC: At CLC, we pride ourselves on delivering exceptional customer service and providing top-notch solutions to our clients. As part of our brand promise, we are committed to ensuring that every interaction with our customers is positive and memorable.Main Responsibilities: Provide EXCEPTIONAL customer service Answer...

Star Pops (Pty) Ltd is recruiting for a technical leader based in Pretoria that will report directly to the Operations Manager.The Core duties include: Reporting and rectification of any down time howsoever caused Tracking waste and report the cause and rectification thereof. Safety of plant and machinery as a priority, analyse and audit. Ensuring a high...