Current jobs related to Tier 2 PP Technical Support Engineer - Cape Town - Netsurit

  • Tier 2 Desk Top Support

    7 months ago

    Cape Town, South Africa RMV Solutions Pty Ltd Full time

    IT Support - Tier 2 Desktop Support Engineer Cape Town - Southern Suburbs Salary R14,000 to R18,000 per month based on experience. **Job Description**: **Duties & Responsibilities**: Ensure that all calls and tickets are answered and resolved within the Company SLA agreement. Regularly check and update all calls and tickets. Act on reassigned calls and...

  • Tier 2 Desk Top Support

    6 months ago

    Cape Town, South Africa RMV Solutions Pty Ltd Full time

    IT Support - Tier 2 Desktop Support Engineer Cape Town - Southern Suburbs Salary R14,000 to R20,000 per month based on experience. **Job Description**: **Duties & Responsibilities**: Ensure that all calls and tickets are answered and resolved within the Company SLA agreement. Regularly check and update all calls and tickets. Act on reassigned calls and...

  • Technical Support Analyst

    3 days ago

    Cape Town, South Africa BVNK Full time

    **About us**: Headquartered in London, BVNK is on a mission to make banking and payments work for crypto - the crypto market has evolved fast, and traditional finance is yet to catch up. Operating a business in both crypto and fiat today is incredibly difficult, so we've built a business account specifically for crypto businesses, focussing on bridging the...

  • Security Analyst

    6 months ago

    Cape Town, South Africa Capital Edge Recruitment Full time

    Join a team of Security Analyst (SOC Tier 2) at an international IT MSP, where you’ll play a pivotal role in enhancing their Security Operations Center (SOC) and Security Orchestration, Automation, and Response (SOAR) operations. Collaborate with talented teams to build services and solutions that align with security best practices and client assurance...

  • Tier Ii IT Support

    7 months ago

    Cape Town, South Africa Kontak Recruitment SA Full time

    Cape Town, Western Cape - Information Technology - Tier II IT Support (JB3844) Cape Town, Western Cape Hybrid or Remote R30 - 35 000 per month, negotiable Permanent As 2nd line support, you will be the escalation point for 1st Line Engineers, providing technical support across a wide range of customer issues. Applicants must have experience in a Managed...

  • IT Support Specialist

    7 months ago

    Cape Town, South Africa Exclusively Remote Full time

    **Remote IT Support Technician (Level 1)**: - (4pm-12am/3pm-11pm)_ Join our client's MSP team as a Level 1/2 Remote IT Support Technician. Your role involves delivering top-tier customer support, resolving technical issues, and ensuring smooth IT system operations. **Responsibilities**: - Diagnose and resolve hardware, software, and network problems. -...

  • Technical Sales Manager

    4 months ago

    Cape Town, South Africa Ground 2 Tap Full time

    Ground 2 Tap Water Treatment Solutions is seeking a motivated **Technical Sales Manager **to join our team in the promoting and selling of tailored water treatment systems across Residential and Commercial clients. Why Join Us: - **Competitive Commission-Based Remuneration**: Our Sales Manager position offers a commission-based structure with a basic...

  • Tier 3 Noc Support Agent

    4 months ago

    Cape Town, South Africa Job Crystal Full time

    A Multinational leading ISP with large scale national network is looking for a Tier 3 NOC Support Agent. The Employee assigned to this position is responsible for installations, monitoring and supporting our growing WAN network, troubleshooting network problems and outages and scheduling upgrades. The goal is to ensure the high availability of the...

  • Security Analyst

    2 months ago

    Cape Town, South Africa QCIC group Full time

    Security Analyst (Consultant Level)– Tier 2 Location: South Africa (Preferably Cape Town) Contract: Permanent About the role Embedded with one of our global clients you will work within the security team to proactively and innovatively prevent or mitigate risk while protecting company assets and be prepared to respond appropriately and professionally...

  • Senior Mid Tier Technician

    7 months ago

    Cape Town, South Africa RMV Solutions Pty Ltd Full time

    Woodstock R20000 - R30000 **Responsibilities**: Design, develop, and implement customized mid-tier solutions that meet clients security needs Lead and participate in technical discussions and presentations with clients and internal teams Provide technical guidance and mentorship to junior consultants in the team Stay up-to-date with the latest trends...

  • IT Application Support Manager

    3 months ago

    Cape Town, South Africa Lesaka Technologies Full time

    A vacancy exists for an **Application Support Manager **within the **Micro Merchant Division - Kazang, **in **Cape Town, Century City (Hybrid, Remote)**. **Key Responsibilities include, but are not limited to**: - This role will be responsible for engineer performance and performance reporting. - Measuring each engineer’s day-to-day output, analyze, and...

  • T1 Support Engineer

    4 weeks ago

    Cape Town, South Africa Cloud Direct Full time

    Job title : T1 Support Engineer Job Location : Western Cape, Cape Town Deadline : December 18, 2024 Quick Recommended Links Jobs by Location Job by industries Purpose This is an exciting opportunity to be part of an international Managed Service Provider (MSP) - we’re looking for an ambitious, energetic Service Desk Engineer to join...

  • Ic Pp Data

    7 months ago

    Cape Town, South Africa Adidas Full time

    **Purpose & Overall Relevance for the Organization**: - We are seeking an inquisitive, analytical and organised individual to join a very diverse and dynamic team. The role will support and coordinate a variety of functional and reporting tasks within the internal control and protection team across various stakeholders. The role will be highly engaged in...

  • Security Analyst- Tier 2

    4 months ago

    Cape Town, South Africa Kocho Full time

    JOB PURPOSE This position will assist the SecOps Tech Lead and Head of Security Operations in enhancing the SOC & SOAR operations within Kocho. The Security Analyst will collaborate closely with other teams to build services and solutions that align with security best practices and client assurance requirements. This includes, but is not limited to, the use...

  • Technical Support Agent

    6 days ago

    Cape Town, South Africa Secure Jobs Full time

    Job Overview **Date Posted**: Posted 24 seconds ago **Location**: Cape Town, Western Cape **Job Title**: Technical Support Agent **Salary Type**: Negotiable **Education Level**: Diploma **Job Level**: Intermediate **Required Experience**: 1 - 3 Years Technical Support Agent - Cape Town An IT Technical Support Agent position is available in Cape...

  • IT Technician

    6 months ago

    Cape Town, South Africa Intelligent Debt Management Full time

    The Intelligent Debt Management (IDM) Group, South Africa’s largest and multi-award-winning debt management company, has a position available for an **IT Technician (Tier 1)**. As an IT Technician Tier 1, you will play a crucial role in maintaining, troubleshooting, and enhancing our company's IT systems. You will work alongside a talented IT team to...

  • Technical Support Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Mindmatch Consulting Full time

    We are seeking an experienced Technical Support Engineer to join our team in Mindmatch Consulting.As a Technical Support Engineer, you will be responsible for providing technical support to customers via telephone, email, and remote access. You will also be responsible for troubleshooting and resolving hardware, software, and network problems.The ideal...

  • Technical Support Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time

    At The Legends Agency, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our technical services department, you will play a critical role in ensuring the smooth operation of our systems and processes.The estimated salary for this position is $60,000-$80,000 per year, depending on experience.Job Description:Technical...

  • Product Expert

    7 months ago

    Cape Town, South Africa Dotdigital Full time

    **About Us**: **The Company**: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital,...

  • Tier 1 Desktop technician CTP

    3 weeks ago

    Cape Town, South Africa The Legends Agency Full time

    Job Title: Junior Desktop Support Technician (Tier 1) Location: Central, Cape Town Contract Type: Contractual (Immediate Start) Salary: R15,000 per month Overview: We are seeking three motivated Junior Desktop Support Technicians with at least one year of desktop support experience to join our team in Central Cape Town on a contractual basis. As a Tier 1...

Tier 2 PP Technical Support Engineer

3 months ago

Cape Town, South Africa Netsurit Full time

Tier 2 Technical Support Engineer

Location: Cape Town

Model: On-Site

Requirements:

  • The IT Services Consultant must have at least 3-5+ years' experience in the IT & Networking
  • environment and must have formal IT qualifications, ideally Microsoft roll-based certifications.
  • A candidate with both the attitude and aptitude to succeed in Server/Network Support, Cloud technologies,
  • Projects and Client services consulting will fill this position. The candidate must have a love for all things
  • IT, have strong problem-solving skills and display an eagerness learn and grow within the Netsurit team.
  • The successful candidate should have a minimum of 1 year onsite experience, based at a client.

Duties and Responsibilities:

  • The IT Services Consultant will be responsible for high-end, proactive as well as reactive Technical
  • Support for Netsurit client portfolio, including but not limited to:
  • Design and implement projects as per client requirements and project scope
  • Infrastructure security analysis and reporting
  • Client documentation and policy design
  • Incident management, Problem management, Resolving Service Requests, and applying
  • Change Management where necessary.
  • Good general understanding of the ITIL Framework and ITSM Systems
  • Excellent knowledge on Microsoft technologies including but not limited to
  • Office 365, Microsoft 365, Azure, Hyper- V / VMWare
  • Must have a good knowledge of TCP/IP Networking protocols, VLANs, installing and configuring firewalls, managed switches, and routers.
  • Must have a good understanding of network security, malware/ransomware prevention.
  • Assist / mentor junior consultants and host technical workshops for the team