Tier 2 Desk Top Support

IT Support - Tier 2 Desktop Support Engineer Cape Town - Southern Suburbs Salary R14,000 to R20,000 per month based on experience. **Job Description**: **Duties & Responsibilities**: Ensure that all calls and tickets are answered and resolved within the Company SLA agreement. Regularly check and update all calls and tickets. Act on reassigned calls and...

Position Overview:As a Tier 2 IT Engineer at the company, you will play a crucial role in maintaining and improving the company IT infrastructure. You will be responsible for diagnosing and resolving technical issues, supporting end- users, and collaborating with other IT professionals to ensure smooth operations. Purpose: Support the IT Site Leader to...

Our client a prominent outsourcing organization in the BPO sector is committed to delivering exceptional service and innovative solutions to clients worldwide. We are seeking a skilled and motivated Tier 2 IT Engineer to join our dynamic team.Position OverviewAs a Tier 2 IT Engineer with our client you will play a vital role in maintaining and enhancing our...

RPO Recruitment is currently seeking a dedicated and experienced IT Support Engineer to join our client's team as a Tier 2 Support Engineer. As a Tier 2 Support Engineer, you will be responsible for providing technical support and troubleshooting services to end-users, resolving complex IT issues, and escalating problems when necessary.Responsibilities:...

**Tier 2 IT Technician** We are seeking someone who is willing to go the extra mile and that is not a clock watcher as there will be times that you may be required to work outside of standard operating hours. Own reliable transport is a must. Needs to be available immediately! **Salary**: R15,000.00 - R20,000.00 per month Application Question(s): - Are...

A Multinational leading ISP with large scale national network is looking for a Tier 3 NOC Support Agent. The Employee assigned to this position is responsible for installations, monitoring and supporting our growing WAN network, troubleshooting network problems and outages and scheduling upgrades. The goal is to ensure the high availability of the...

**Remote IT Support Technician (Level 1)**: - (4pm-12am/3pm-11pm)_ Join our client's MSP team as a Level 1/2 Remote IT Support Technician. Your role involves delivering top-tier customer support, resolving technical issues, and ensuring smooth IT system operations. **Responsibilities**: - Diagnose and resolve hardware, software, and network problems. -...

Tier 2 Technical Support Engineer Location: Cape Town Model: On-Site Requirements: The IT Services Consultant must have at least 3-5+ years' experience in the IT & Networkingenvironment and must have formal IT qualifications, ideally Microsoft roll-based certifications.A candidate with both the attitude and aptitude to succeed in Server/Network Support,...

We are seeking fulltime Remote Executive Assistants that we match with our clients. As a Ray assistant you will support founders by managing various aspects of their professional and personal lives. This role offers a competitive salary performance bonuses and a steep learning curve. You will work remotely from the comfort of your home or any location you...

Join a team of Security Analyst (SOC Tier 2) at an international IT MSP, where you’ll play a pivotal role in enhancing their Security Operations Center (SOC) and Security Orchestration, Automation, and Response (SOAR) operations. Collaborate with talented teams to build services and solutions that align with security best practices and client assurance...

Datacentrix is seeking a skilled Helpdesk Administrator to provide exceptional Tier 1 IT support and manage the Helpdesk ticketing system. As the first point of contact for all employees seeking IT assistance, you will be responsible for delivering top-notch support and ensuring seamless IT operations.**Key Responsibilities:*** Provide Tier 1 support to...

As an OTC (Over-the-Counter) Desk Manager, you will be responsible for overseeing the operations and activities of the OTC desk within a financial institution. You will play a crucial role in managing the trading and risk management functions of the OTC desk, ensuring efficient execution of trades, compliance with regulations, and effective communication...

To lead the Support Team to resolve support issues relating to REDi Supported Products and Projects. KEY SUPPORT LEAD DUTIES: - To lead the Support Team to resolve support issues relating to REDi Supported Products and Projects - Support Reporting - Support Schedule Rostering - Support Issue Monitoring and Assistance - Client Monthly Management Hours...

Cape Town, Western Cape - Information Technology - Tier II IT Support (JB3844) Cape Town, Western Cape Hybrid or Remote R30 - 35 000 per month, negotiable Permanent As 2nd line support, you will be the escalation point for 1st Line Engineers, providing technical support across a wide range of customer issues. Applicants must have experience in a Managed...

Job Title: Junior Desktop Support Technician (Tier 1)Location: Central TeamContract Type: ContractualSalary: R15,000 per monthOverview: The Legends Agency is seeking highly motivated Junior Desktop Support Technicians with at least one year of desktop support experience to join our team on a contractual basis. As a Tier 1 Desktop Support Specialist, you will...

IT Support Engineer Tier 2We are seeking a highly skilled and experienced IT Support Engineer to join our team in Cape Town, South Africa. As a key member of our Service Desk team, you will be responsible for providing top-notch technical support to our clients and maintaining our infrastructure and client environments proactively.Key...

**Control Desk Operator** We're seeking a skilled Control Desk Operator to be the driving force behind efficient and seamless control desk operations based in Western Cape facility. **What You'll Do**: As a Control Desk Operator, you'll be the mastermind behind orchestrating the Control Desk activities. Your responsibilities will span from managing order...

Datacentrix Cape Town is looking for Firstline Support Engineers.  The purpose of the role is to provide a single point of contact for customers to obtain support, be this via a customer dedicated service desk or the Datacentrix shared service desks. The First-Line Support Engineer receives and responds to incidents and service requests from the customer /...

Service Desk Agent required for a client site in Cape Town. Requirements is as follows - Grade 12 Diploma in IT MCSA/MCSE Certified Microsoft Office 0365 2 years IT relevant experience in IT service desk, remote desktop and onsite support. Working on SLAs, logging of calls, password related calls and correct allocation of calls. This needs to be...

{"title": "Service Desk Analyst", "description": "Job SummaryABC Worldwide is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting for clients via...