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Technical Support Engineer
3 weeks ago
We are seeking an experienced Technical Support Engineer to join our team in Mindmatch Consulting.
As a Technical Support Engineer, you will be responsible for providing technical support to customers via telephone, email, and remote access. You will also be responsible for troubleshooting and resolving hardware, software, and network problems.
The ideal candidate will have proven experience as a 1st or 2nd line engineer or similar role, with excellent verbal & written English skills and robust influencing and interpersonal skills. You will also have the ability to prioritize and handle multiple activities at any given time, as well as high-level organizational and time management skills.
The salary for this position is estimated to be around $60,000 - $80,000 per annum, depending on location and experience.
In this role, you will work closely with our Technical Support Team to provide a first-class service to our customers. You will also have the opportunity to gain vital knowledge, skills, and experience working with a dynamic and expanding Technical IT Services Division.
This is a shifted environment, requiring flexibility and adaptability. We are looking for someone who is highly organized, with excellent time management skills and attention to detail.
