Help Desk Support Specialist

**Job description** - Providing remote support to all client users utilising the given remote tools, by resolving all non-hardware related incidents. - Assisting with Incident and Problem management by identifying and reporting re-occurring errors/problems to the relevant support parties. - Identifying and reflecting in Service First all Domain controllers...

Providing remote support to all client users utilising the given remote tools, by resolving all non-hardware related incidents. - Assisting with Incident and Problem management by identifying and reporting re-occurring errors/problems to the relevant support parties. - Identifying and reflecting in Service First all Domain controllers that are offline and...

**Job Duties/Responsibilities will include**: Technical advice and support to clients with regard to network and systems Hardware-, software - and database maintenance and administration System specifications and basic - development Research, plan, troubleshoot and maintenance of the Wine Online and Ethical Trade system End-user training Degree/Diploma in...

**CORE DESCRIPTION** The individual will serve as a key resource that will provide strategic direction for IT Operations and the individual should have the ability to diagnose and resolve complex hardware and software related issues on desktops, laptops, printers and firewalls. The individual will also be responsible for the oversight of the desktop support...

We are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Placement Point. The ideal candidate will have excellent communication skills, the ability to multitask, and a passion for delivering exceptional patient care.About the RoleThe successful applicant will be responsible for managing the front desk,...

Fluxory VA is looking for a knowledgeable and resourceful Technical Support Specialist to join our dedicated support team. In this role, you will be responsible for providing exceptional technical assistance to our clients, helping them navigate and resolve complex issues related to our products and services. Your expertise in troubleshooting, diagnosing,...

**Introduction** The main purpose of the role is to resolve IT related issues logged via the Service Desk, remotely and telephonically. **Duties & Responsibilities** - Providing multi-channel one-stop Incident Service Desk Support to customers, covering all ICT contracted services in line with SLAs. - Ensuring that effective Service Desk support of...

JOBNUMBER **iOCO03418** - CONTRACT TYPE **Permanent** - CONTRACT TYPE: **OnSite** **The Role**: iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a proactive and customer-focused **Service Desk Agent** to join our dynamic IT support team. In this role, you will serve as the first point of contact for technical support,...

**Job Advert Summary**: The ICT Service Desk Operator has the responsibility of being the first point of contact for users who log tickets with the CBH ICT service desk. The Service Desk Operator must always provide the highest level of customer service and resolve all tickets in a professional and timeous manner. **Minimum Requirements**: - Grade 12 or...

**Job Title**:Front Desk Receptionist **Job Location**: Midrand **Cost Centre**: BMW **Agreement Type**: Permanent  **OVERALL PURPOSE OF JOB**: **We are looking for a Front Desk Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.** - Receiving visitors at the front desk by greeting,...

The role of the support specialist is to help customers with post-sale support queries across the RCT Cloud solution set. It is important to provide exceptional levels of support to ensure a positive end-to-end customer experience. In addition, to support, Rectron’s RCT-Cloud Support specialists also act as a backup for sales and operations. **Outputs...

JOBNUMBER **iOCO02899** - CONTRACT TYPE **Permanent** - STATE/PROVINCE **Gauteng** - CONTRACT TYPE: **OnSite** **The Role**: iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of **Service Desk Agent I** to join our IT support team. As a Service Desk Agent I, you will be the first point of...

**ROLE PURPOSE** With a commitment to delivering high-quality customer service, the IT Service Desk Agent addresses incoming requests, logs detailed information in the Call Logging system, and uses their expertise to resolve issues promptly. **ROLE REQUIREMENT** - Manage end to end all calls logged and providing updates to keep customers informed. -...

Job Title: ITIL Service Desk ManagerWe are seeking an experienced ITIL Service Desk Manager to join our team at IOCO.Job Summary:The ITIL Service Desk Manager will be responsible for the management of the lifecycle of all changes, ensuring seamless and efficient service delivery. The ideal candidate will possess excellent communication and leadership skills,...

Job OverviewWe are seeking a highly motivated and experienced IT Support Specialist to join our team at Persona Staff.

**Job Title**: Software Support Specialist **Reporting To**: Software Support Team Leader **Department**: Software Solutions **Location**: Midrand - Gauteng - South Africa **Subordinate positions**:Implementation Specialists **Purpose of the Job** Takes responsibility for implementing business development activities by: - Analyse and troubleshoot...

Steer and govern IT Service Deskinitiatives and projects Manage service deliveryprovider/s to deliver a stable and sustainable level of first level IT support Manage transformation within the IT Service Desk relating to new technologies and refined processes Artificial Intelligence (NLP, ChatBots and Machine Learning) ITSM (IT Service Management) IT...

Our client requires the services of a** Delivery Assurance Manager (Advanced) Midrand/Menlyn/Rosslyn/Home Office rotation.** - **Amazing brand with innovative technology**: - **Excellent teams in Global team collaboration**: - **High work-life balance with Flexible hours**: - **Agile working environment** **POSITION**:Until December 2026 **EXPERIENCE:...

**Key Skills/Competencies**: - Matric & ITIL Foundation - Qualifications pertaining to the customer service industry - Must be able to use Microsoft Office - Proficient data entry skills - Proficient in English - 2+ years experience in a service desk role - Ability to effectively handle multiple tasks in a fast-paced environment - Demonstrated verbal...

The main purpose of the role is to provide support to the quality department in implementing, and monitoring preventative and corrective actions to ensure that quality standards with the Service Desk environment is achieved. **Duties & Responsibilities** - Assisting in monitoring, reviewing, and scoring help desk calls and tickets on a daily basis to ensure...