Sub Product Owner-it Service Desk Control Centre
5 months ago
Our client requires the services of a** Delivery Assurance Manager (Advanced) Midrand/Menlyn/Rosslyn/Home Office rotation.**
- **Amazing brand with innovative technology**:
- **Excellent teams in Global team collaboration**:
- **High work-life balance with Flexible hours**:
- **Agile working environment**
**POSITION**:Until December 2026
**EXPERIENCE: 4-6 Years related working experience.**
**COMMENCEMENT**:As soon as possible.
**QUALIFICATIONS/EXPERIENCE**
- Two years of IT related working experience in service desk or control centre environment
**ESSENTIAL SKILLS**
- ITSM (IT Service Management)
- IT Operations Frameworks (E.g., ITIL)
- IT Service Delivery Management
- Project Management
- DevOps
- Agile Methodology
- JIRA & Confluence
- Service Desk Methodology
- Team management and steering for SLA and KPIs
- Technical experience with Data and Analytics (E.g. QlikView)
- Office 365
**ADVANTAGEOUS SKILLS**
- Information Technology Qualification (Advantageous, but not a pre-requisite)
**ROLE**:
- Steer and govern GROUP IT Service Desk initiatives and projects.
- Manage service delivery provider/s to deliver a stable and sustainable level of first level IT support.
- Manage transformation within the IT Service Desk relating to new technologies and refined processes.
isanqa #isanqajobs #Subproductowner #ITServiceDesk #controldesk #ITSupport #Servicedelivery #Agile
-
Sub Product Owner and Team Lead
5 months ago
Midrand, South Africa Sabenza IT Full timeSub Product Owner and Team Lead Project Manager - IT Menlyn - Gauteng - South Africa, Midrand - Gauteng - South Africa, Rosslyn - Gauteng - South Africa Are you passionate about cutting-edge technology and innovation? We have an exciting venture with the feature Team Integrating Apps who seeks a Sub Product Owner in the automotive industry, if you...
-
Sub-product Owner Logistics
5 months ago
Midrand, South Africa Sabenza IT Full timeSub-Product Owner Logistics Project Manager - IT Menlyn - Gauteng - South Africa, Midrand - Gauteng - South Africa, Rosslyn - Gauteng - South Africa Attention All Tech Trailblazers! Are you ready to take the reins and steer innovation in the world of IT project management? Look no further! We on the hunt for a Senior IT Project Manager extraordinaire to...
-
Sub Product Owner-sap Cis
5 months ago
Midrand, South Africa Full Circle Resourcing Full timeOur client requires the services of a **Software Engineer (Senior) - **Midrand/Menlyn/Rosslyn/Home Office rotation** - **Amazing brand with cutting edge technology**: - **Excellent teams in Global team collaboration**: - **High work-life balance with Flexible hours**: - **Agile working environment** **POSITION**:Contract until December...
-
Sub-product Owner Logistics
6 months ago
Midrand, South Africa Full Circle Resourcing Full timeOur client requires the services of a **Delivery Assurance Manager** (**Expert) - **Midrand/Menlyn/Rosslyn/Home Office rotation. - **Amazing brand with cutting-edge technology**: - **Excellent teams in Global team collaboration**: - **High work-life balance with Flexible hours**: - **Agile working environment** **POSITION**:Contract until December...
-
Sub Product Owner
6 months ago
Midrand, South Africa Mediro ICT Full timeYou will design/ developsystems and processes in close corporation with business,ITand interface colleagues and partners. Analyseprocesses, identifyareas of improvement and automation. Empower users through training and self service solutions. Develop a deep understanding of processes in controlling purchasing and supplier networks in order to fulfil...
-
Senior IT Service Desk Manager
3 weeks ago
Midrand, Gauteng, South Africa Carlysle Human Capital Full timeAbout the Company:Kapsch TrafficCom South Africa (Kapsch SA) is a global leader in intelligent transportation systems (ITS) and traffic management solutions. The company specializes in delivering advanced technologies and services that improve road safety, reduce congestion, and optimize traffic flow. With a strong presence in South Africa, Kapsch SA...
-
Service Desk Team Lead
4 weeks ago
Midrand, South Africa Jobted ZA C2 Full timeAbout the Company: Kapsch TrafficCom South Africa (Kapsch SA) is a global leader in intelligent transportation systems (ITS) and traffic management solutions. The company specializes in delivering advanced technologies and services that improve road safety, reduce congestion, and optimize traffic flow. With a strong presence in South Africa, Kapsch SA...
-
Service Desk Team Lead
4 weeks ago
Midrand, South Africa Carlysle Human Capital Full timeAbout the Company:Kapsch TrafficCom South Africa (Kapsch SA) is a global leader in intelligent transportation systems (ITS) and traffic management solutions. The company specializes in delivering advanced technologies and services that improve road safety, reduce congestion, and optimize traffic flow. With a strong presence in South Africa, Kapsch SA...
-
Service Desk Team Lead
4 weeks ago
Midrand, South Africa Carlysle Human Capital Full timeAbout the Company:Kapsch TrafficCom South Africa (Kapsch SA) is a global leader in intelligent transportation systems (ITS) and traffic management solutions. The company specializes in delivering advanced technologies and services that improve road safety, reduce congestion, and optimize traffic flow. With a strong presence in South Africa, Kapsch SA...
-
Product Owner
1 month ago
Midrand, South Africa Optimal Growth Technologies Full timeProduct Owner Position Overview: The Product Owner plays a crucial role in the DevOps and Agile development process, acting as the primary link between business stakeholders and the delivery teams.This role is responsible for ensuring that the product or feature roadmap is effectively translated into prioritized user stories, enabling development teams to...
-
Product Owner
4 weeks ago
Midrand, South Africa Vodafone Full time. When it comes to creating a place where everyone is welcome, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: - The Product Owner represents the business stakeholders and is the voice of the customer guiding individual Dev Ops teams, responsible for ensuring that the...
-
Product Owner
2 months ago
Midrand, South Africa Vodafone Full time**.**: **When it comes to creating a place where everyone is welcome, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. **Role Purpose/Business Unit**: - The Product Owner represents the business stakeholders and is the voice of the customer guiding individual DevOps teams, responsible for ensuring...
-
Service Desk Team Lead
3 weeks ago
Midrand, Gauteng, South Africa Carlysle Human Capital Full timeAbout the Company:Kapsch TrafficCom South Africa is a pioneering company in intelligent transportation systems and traffic management solutions. The organization specializes in delivering cutting-edge technologies and services that enhance road safety, reduce congestion, and optimize traffic flow.The company has a strong presence in South Africa, providing...
-
Product Owner Strategist
5 days ago
Midrand, Gauteng, South Africa Optimal Growth Technologies Full timeJob SummaryWe are seeking an experienced Product Owner Strategist to join our team at Optimal Growth Technologies.About the RoleThe Product Owner Strategist plays a crucial role in guiding our DevOps and Agile development process, acting as the primary link between business stakeholders and delivery teams.This key position is responsible for ensuring that...
-
Service Desk Operator
5 months ago
Midrand, South Africa Country Bird Holdings Full time**Job Advert Summary**: The ICT Service Desk Operator has the responsibility of being the first point of contact for users who log tickets with the CBH ICT service desk. The Service Desk Operator must always provide the highest level of customer service and resolve all tickets in a professional and timeous manner. **Minimum Requirements**: - Grade 12 or...
-
Service Desk Engineer
3 months ago
Midrand, South Africa Hire Resolve Full timeHire Resolve is currently seeking a highly skilled Service Desk Engineer on behalf of our esteemed client, a leading specialist in ICT solutions. Our client excels in helping organizations design, support, and manage robust IT infrastructures that drive business success. This role offers a unique opportunity to join a dynamic team dedicated to delivering...
-
Sub-product Owner
5 months ago
Midrand, South Africa Full Circle Resourcing Full timeOur client requires the services of an **E2E Manager (Expert) -** Midrand / Menlyn / Home Office rotation - **Amazing brand with cutting-edge technology**: - **Excellent teams in Global team collaboration**: - **High work-life balance with Flexible hours**: - **Agile working environment** **POSITION**:Contract until December 2026 **EXPERIENCE: 8+ Years...
-
Service Desk Agent
6 months ago
Midrand, South Africa Advanced Projects and People Full time**Introduction** The main purpose of the role is to resolve IT related issues logged via the Service Desk, remotely and telephonically. **Duties & Responsibilities** - Providing multi-channel one-stop Incident Service Desk Support to customers, covering all ICT contracted services in line with SLAs. - Ensuring that effective Service Desk support of...
-
IT Service Desk Agent
3 weeks ago
Midrand, South Africa Nexio Full time**ROLE PURPOSE** With a commitment to delivering high-quality customer service, the IT Service Desk Agent addresses incoming requests, logs detailed information in the Call Logging system, and uses their expertise to resolve issues promptly. **ROLE REQUIREMENT** - Manage end to end all calls logged and providing updates to keep customers informed. -...
-
Junior Service Desk Quality Analyst
5 months ago
Midrand, South Africa Advanced Projects and People Full timeThe main purpose of the role is to recommend, implement, and monitor preventative and corrective actions to ensure that quality standards with the Service Desk environment is achieved. **Duties and Responsibilities** The Junior Service Desk Quality Analyst will be required to execute the following duties and responsibilities, but not limited to the...