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Client Relationship Consultant

2 months ago

Johannesburg, South Africa LabourNet Pty Ltd Full time

LabourNet is one of the largest Industrial Relations, Human Capital and Payroll Consulting firms in South Africa. The LabourNet Group is currently experiencing tremendous growth and as such we’re constantly searching for top talent.

Job Description

The Client Relationship Consultant (CRC) is primarily responsible for establishing relationships through engaging with prospective clients and existing clients. Through these engagements, the CRC will be expected to generate new business through identifying prospective clients’ needs and infiltrating their existing client base for cross service/solution initiatives. The CRC will also be expected to maintain relationships with their existing client base through the implementation of various Client Relationship Audits (CRA) to ensure high levels of client satisfaction thereby maintaining client retention ratios. The CRC is ultimately responsible for increasing new clients within their territory/ region both in number and value whilst ensuring product saturation within allocated client base.

You have the opportunity to improve compliance in this position.
Looking at the challenges the world is facing today, LabourNet’ purpose has never been more relevant. So, whatever your role, if you share our passion for compliance, you’ll be working towards creating a better and fairer future for all.

You are responsible for

- Providing Compliance Solutions
- Key Account Management
- Market and Industry Research
- Networking and Marketing Including via Professional and Social Media Platforms
- Lead Generation
- Reporting

Qualifications

You'll need a customer-first mindset and the following skills to succeed in this role:

- 3 – 5 years of experience working in a professional sales environment offering solutions, business to business with experience in the following:
- Marketing and selling of professional consulting products & services
- Development of client relationship strategies for sales and retention
- Development of client satisfaction strategies and measurement tools
- Preparing of budgets, business proposals and client presentations
- Working on client relationship management (CRM) software/systems
- Networking and building of pipelines in accordance with sales velocity formulas
- Client resolutions and acting as the first line of contact for client enquiries, needs or concerns
- Key Account Strategies and Management

Salary: R 20000 - R30 600 CTC (Dependent on experience)

Benefits: Cell phone, Internet, Laptop + Excellent Career Growth as well as a great Commission Structure.

Embark on an exciting, rewarding and challenging career move and join LabourNet, a market leader in the HR Management Services sector. If you enjoy rendering work that meets/exceeds high standards and want to fast track your career, LabourNet is where you want to be

What can we offer?

- Work in a multicultural and diverse environment
- Work-Life Integration
- LabourNet supports professional trainings and great career development opportunities
- Benefits such as Employee Assistance Programme, Pension fund, and risk benefits

In case LabourNet does not respond to your application within 30 days, please consider it was not successful for the current recruitment process for this role.

Additional Information

In return, we offer you

Culture

We pay attention to output rather than time spent, and we offer a flexible working environment.

Employer of choice

Our managers believe in putting their people first and are devoted to their growth and development, hence we practice servant leadership (inverted pyramid).

Flexibility

You must look after yourself; you cannot pour from an empty cup, and we prefer work-life integration to work-life balance.

Passion

Bring a sense of purpose to work and depart with a sense of success.

How we work at LabourNet

Gone are the days when you had to sit in traffic to go to work Our hybrid working approach enables employees and their managers to agree on a working environment that promotes productivity while also allowing them to balance their professional and personal lives. We can now create an office environment wherever we are, while sustaining virtual cooperation between our employees and teams, thanks to technology.

Why should you join LabourNet?
It's more than just a job with LabourNet. It's a mission to make our clients compliant by doing meaningful work that focuses on cutting-edge, customer-centric services and technology solutions. Every year, you can help us by facilitating HR best practice, by securing our company's ultimate compliance across the whole employee life cycle In the end, you've created a profession that no one could have predicted.

Who are we?

Your Strategic Partner in Human Resource Solutions

Our dedicated team of highly trained and educated consultants are passionate about taking workplace issues and translating them into HR Solutions that are accessible, flexible, affordable, comprehensive, and motivated by the goals and objectives of your business. LabourNet strives to become an extension of your HR department to fulfill your compliance needs, allowing you to keep a relentless focus on core activities.

The trusted compliance partner to employers, solving their evolving compliance needs.

What do we do?

We provide leading compliance solutions throughout South Africa that implement best practices within the businesses we partner with.

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