Client Relationship Manager

6 hours ago


Johannesburg, Gauteng, South Africa Dananda Talent Full time
Job Description

We are seeking a highly skilled Client Relationship Manager to join our team at Dananda Talent.

Job Summary:

The successful candidate will be responsible for developing and maintaining strong, lasting relationships with clients, ensuring regular communication and providing updates on services, products, and solutions.

Key Responsibilities:

  • Client Relationship Management:
    • Develop and maintain strong, lasting relationships with clients.
    • Act as the primary liaison between the company and its clients.
    • Ensure regular communication and provide updates on services, products, and solutions.
  • Account Management:
    • Understand client business needs and provide relevant IT, PABX, and telecommunication solutions.
    • Monitor account performance and proactively address any issues.
    • Maintain detailed records of client interactions and preferences in CRM systems.
  • Sales and Business Development:
    • Identify opportunities for upselling, cross-selling, and renewing contracts.
    • Collaborate with the sales team to develop proposals and close new business deals.
    • Achieve or exceed revenue targets and KPIs.
  • Problem Solving and Support:
    • Address client concerns promptly, escalating to technical teams when necessary.
    • Coordinate with internal departments to ensure service delivery meets client expectations.
    • Provide feedback to management to improve products and services.
  • Market Insight:
    • Stay updated on industry trends, competitor activities, and emerging technologies.
    • Use insights to recommend service improvements and innovative solutions to clients.

Required Qualifications and Skills:

  • Education:
    • Bachelor's degree in Business Administration, IT, Telecommunications, or related field.
  • Experience:
    • 35 years in a client relationship liaison role, preferably in IT, PABX, or telecommunications.
    • Proven track record of achieving sales targets and managing multiple client accounts.
  • Skills:
    • Strong communication and interpersonal skills.
    • Ability to understand technical concepts and explain them in simple terms.
    • Proficiency in CRM tools and Microsoft Office Suite.
    • Analytical and problem-solving skills.
    • Excellent organizational and time management abilities.

Salary: $80,000 - $110,000 per year

Location: Flexible (remote work options available)



  • Johannesburg, Gauteng, South Africa Numata Full time

    About the RoleWe are seeking an experienced Client Relationship Manager to join our team at Numata. In this role, you will act as a strategic partner and trusted advisor to our clients, ensuring client satisfaction, driving technology adoption, and uncovering new opportunities for collaboration.Key Responsibilities:Client Relationship ManagementBUILD AND...


  • Johannesburg, Gauteng, South Africa NielsenIQ Full time

    Job OverviewUnleash your analytical prowess as a Client Service Delivery Executive at NielsenIQAs a Client Service Delivery Executive, you will be the bridge between our clients and our solutions. Your role will involve managing client relationships, delivering commercial agreements, and providing data insights that drive business growth.Key...


  • Johannesburg, Gauteng, South Africa wePlace Full time

    WePlace is seeking an experienced Senior Client Relationship Manager to join our team in Gauteng, Johannesburg.Estimated Salary: R800,000 - R1,200,000 per annumAbout the RoleThis is a key leadership position responsible for managing and growing client relationships, driving revenue growth, and ensuring exceptional customer experience.The ideal candidate will...


  • Johannesburg, Gauteng, South Africa NielsenIQ Full time

    Job DescriptionAs a Client Service Relationship Manager, you will be responsible for managing a selection of manufacturer client relationships across South African clients. The role requires delivering on commercial agreements in place with our manufacturer clients, managing day-to-day relationships with key client stakeholders, and presenting data to key...


  • Johannesburg, Gauteng, South Africa TalentCru Full time

    Job Title: Client ExecutiveTalentCru is seeking an experienced Client Executive to join our team. As a Client Executive, you will be responsible for managing designated client accounts and driving revenue growth.Key Responsibilities:Client Relationship Management: Develop and maintain strong relationships with key clients to understand their business needs...


  • Johannesburg, Gauteng, South Africa JeloCorp Full time

    About JeloCorp:As a leading financial institution, we pride ourselves on delivering exceptional banking services to our clients. Our customer-centric approach and innovative banking solutions have earned us a reputation for excellence in the industry.We are currently seeking a skilled Client Relationship Associate to join our team. This is an exciting...


  • Johannesburg, Gauteng, South Africa Switch Recruit Full time

    The ideal candidate will possess excellent communication and interpersonal skills, with a proven track record of building strong relationships with clients.Job DescriptionWe are seeking an experienced Senior Client Relationship Manager to join our team at Switch Recruit. As a key member of our commercial team, you will be responsible for managing multiple...


  • Johannesburg, Gauteng, South Africa Aon Full time

    Aon is seeking a skilled Insurance Client Relationship Manager to join our team in South Africa. This role offers an exciting opportunity to work with clients and contribute to the success of our Risk Solutions department.About the JobThis is a hybrid role that requires flexibility to work both virtually and from our Sandton office. As an Insurance Client...


  • Johannesburg, Gauteng, South Africa Circana Full time

    About the RoleThe Retail Account Executive reports into the Retail Account Manager as part of the Retail client team, focusing on delivering an all-round excellent service to the Retail client. This role requires strong interpersonal engagement skills and a high degree of organizational skills to support the Senior Account Executives, Account Managers and...

  • Sales Professional

    3 weeks ago


    Johannesburg, Gauteng, South Africa CFS Recruitment Full time

    About Us">CFS Recruitment is a leading recruitment agency that specializes in placing top talent in various industries. We are currently looking for a skilled Sales Professional to join our team as a Client Relationship Manager. As a key member of our sales team, you will be responsible for developing and maintaining relationships with existing clients,...


  • Johannesburg, Gauteng, South Africa Curiska (Pty) Ltd Full time

    **About Curiska (Pty) Ltd**Our client, a leading provider of management software solutions, is seeking a skilled Business Development and Client Relationship Manager to drive sales growth, manage client partnerships, and support their dynamic team.**Job Summary**We are looking for an experienced professional to join our team as a Business Development and...


  • Johannesburg, Gauteng, South Africa Curiska Full time

    Job DescriptionWe are seeking a highly skilled Business Development and Client Relationship Manager to join our team at Curiska.About the RoleThis is an exciting opportunity for a motivated and results-driven professional to drive sales growth, manage client relationships, and contribute to the success of our dynamic team.


  • Johannesburg, Gauteng, South Africa FNB South Africa Full time

    Job Title: Relationship Manager Client Services ExpertWe are seeking a seasoned professional to join our team as a Relationship Manager Client Services Expert in Gauteng, Johannesburg.As a key member of our Employee Benefits Kwazulu-Natal team, you will be responsible for managing a portfolio of high revenue generating clients and devising implementing and...


  • Johannesburg, Gauteng, South Africa Liham Consulting Pty (Ltd) Full time

    At Liham Consulting Pty (Ltd), we are seeking a highly skilled Sales Development and Client Relationship Manager to join our team.Job OverviewThe successful candidate will be responsible for driving sales growth, upselling services, and building strong relationships with clients in the public sector within the ICT space.About YouWe are looking for an...


  • Johannesburg, Gauteng, South Africa Time Personnel Full time

    We are looking for a Sales and Client Relationship Coordinator to join our team at Time Personnel.About the RoleThis is an exciting opportunity for a highly motivated individual to take on a challenging role that involves building strong relationships with clients and assisting in the sales process.Key ResponsibilitiesDealing with client inquiries and...


  • Johannesburg, Gauteng, South Africa Infotree Global Solutions Full time

    Job SummaryWe are seeking an experienced Client Relationship Development Specialist to join our team at Infotree Global Solutions. This role is responsible for supporting the account team in developing and maintaining positive customer relationships, identifying customer needs, and coordinating communication with customers.About the RoleThis position plays a...


  • Johannesburg, Gauteng, South Africa NexChapter Recruitment Full time

    About the OpportunityWe are seeking a highly motivated Business Development and Client Relationship Manager to join our team at NexChapter Recruitment. This exciting role offers an excellent opportunity for an individual with a strong background in hospitality sales, preferably with connections in corporate and government sectors.Key ResponsibilitiesPromote...


  • Johannesburg, Gauteng, South Africa Service Solutions Full time

    Luxury Retail CRM OpportunityWe are seeking a skilled Client Relations Manager to join our team at Service Solutions.Key Responsibilities:Manage client relationships and develop strategic partnershipsProvide exceptional customer service and supportCollaborate with cross-functional teams to drive business growthConduct market research and analyze customer...


  • Johannesburg, Gauteng, South Africa Santam Full time

    About the RoleSantam, the market leader in the general insurance industry in Southern Africa, is seeking a skilled Client Service Consultant to join their team. As a Client Service Consultant, you will be responsible for delivering world-class products and services to clients while achieving targets in an inbound and outbound call centre environment.Key...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    The ideal candidate will have a deep understanding of the client's business landscape and be able to provide strategic direction on all aspects of the account.This role requires an experienced professional who can act as a trusted advisor to the client, ensuring that their needs are met and their goals are achieved.Key Responsibilities:Client Relationship...