Front Office Manager
4 hours ago
Delaire Graff Lodges & Spa is looking for a Front of House Manager who will be responsible for ensuring that the guests experience from arrival to departure is seamless by overseeing and providing direction of all aspects of Front Office Operations.
Responsibilities:
- Able to carry out and complete all duties;
- responsible of a guest relations officer, night auditor and duty manager;
- Ensure that all guests needs and complaints are responded to quickly and efficiently;
- Brief all colleagues daily in relation to VIPs, sit inspections, specific functions and any other relevant important information for the day;
- Keep in constant communication with relevant departments;
- Co-ordinate and prepare staff rosters to ensure adequate coverage in guest relations;
- Maintain appropriate standards of conduct, uniform, language and grooming of all staff;
- Ability to handle all disciplinary actions;
- Ensure monthly meetings are held;
- Conduct regular petty cash checks/end of month reconciliations;
- Ensure that all current SOPs are being followed and amended if needed.
Requirements:
- Hospitality qualification (diploma/degree)
- Preferably 4 - 5 years management experience
- Preferably worked in a 5* environment
- Good basic computer & administration skills
- Fluent in English
- Ability to work independently and under pressure
- Excellent interpersonal- & communication skills
- Excellent people skills and very guest focussed
- Strong customer/guest service orientation
- Ability to maintain a professional working relationship with all departments
- Comfortable in dealing with very distinguished clientele
- Must be well-presented & enthusiastic
- Flexibility and Accountability
-
Front Office Manager
2 weeks ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeA large Hotel seeks a professional & experienced Front Office Manager to lead the team. We are looking for a friendly, professional, and customer-oriented front office manager to join the team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing employee...
-
Front Office Operations Manager
1 month ago
Stellenbosch, Western Cape, South Africa Merand Corbett & Associates Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Operations Manager to join our team at Merand Corbett & Associates.About the RoleThe successful candidate will be responsible for overseeing the front office operations, ensuring seamless guest experiences, and managing a team of staff members.Key ResponsibilitiesGreeting and Assisting...
-
Front Office Manager
1 week ago
Stellenbosch, South Africa Marriott International, Inc Full time**Job Number** 23058122 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Stellenbosch, Techno Avenue, Stellenbosch, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Administers front office functions and supervising staff on...
-
Assistant Front Office Manager
2 days ago
Stellenbosch, South Africa Marriott International, Inc Full time**Job Number** 23081206 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Stellenbosch, Techno Avenue, Stellenbosch, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...
-
Hotel Front Office Manager
7 months ago
Stellenbosch, South Africa Valor reimagining hospitality Full timeBrief: Experienced Front Office Manager - Prestigious Wine Estate in Stellenbosch. **_Open to South African Citizens only._** Valor Hospitality partners is recruiting for our client, a prestigious wine estate in Stellenbosch, seeking an experienced Front Office Manager with OPERA experience. If you are a skilled professional with a passion for delivering...
-
Front Office Manager
6 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeNew Aparthotel Located in the Stellenbosch Central is seeking to employ a Front Office Manager with at least 5 years experience in a Front office management role. Strong PMS Knowledge and operating systems knowledge is crucial. Valid Drivers Licence and Own transport. Ability to work shifts when required. Staff Management and Training. Hotel Operation...
-
Front Office Manager
7 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time**This 5* boutique hotel situated in the Cape Winelands is seeking an experienced Front office Manager to fulfil the following responsibilities**: **Responsibilities**: - Ensuring guest satisfaction in all aspects of the guest experience. - Duty management and guest liaison. - Maintaining front office standards and operating procedures. - Achievement of...
-
Front Office Ambassador
6 days ago
Stellenbosch, South Africa Eagle's Recruitment Full time**Front Office Ambassador** Chic Antique style 4* Hotel Stellenbosch Western Cape Energetic, bubbly & outgoing representative of the Hotel Excellent Guest relation skills Well groomed and highly presentable Be an ambassador for this Chic 4* Hotel Valid RSA Id Driver's license and own transport - Grade 12 - Two years experience in a similar position...
-
Front Office Ambassador
6 days ago
Stellenbosch, South Africa Career Pathfinders Full time**Front Office Ambassador** Chic Antique style 4* Hotel Stellenbosch Western Cape Energetic, bubbly & outgoing representative of the Hotel Excellent Guest relation skills Well groomed and highly presentable Be an ambassador for this Chic 4* Hotel Valid RSA Id Driver's license and own transport - Grade 12 - Two years experience in a similar position...
-
Front Office Duty Manager- Stellenbosch
7 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time**PRE-OPENING - 5* HOTEL** A 36 bedroom boutique Hotel seeks a Front Office Duty Manager to join their new team. Experience within Front Office either as a Shift Leader or Asst Front Office Manager will be a pre-requisite. Previous 4-5* Hotel experience Solid knowledge of front office systems & procedures Experience in dealing with guest relations &...
-
Front Office Manager
7 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeA luxurious 5* establishment located in the beauty of Stellenbosch is looking for a Front Office Manager to oversee the daily operations of the front office of the establishment and ensure that staff perform their duties in an appropriate manner **DUTIES** - Ensure the front desk is tidy and has all necessary stationery and material (e.g. pens, forms, and...
-
Front Office
7 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeBe part of the pre-opening team of this 5* 36 room, luxurious Hotel situated in the surrounds of the Stellenbosch wine region. Experience in managing a Front Office & Reservations team. Excellent knowledge of Front Office & Reservations systems with the attention to detail in terms of Policies & Procedures Willing to work weekends & occasional evening...
-
Hotel Front Office Manager
2 days ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeA beautiful 4* Hotel situated in the grounds of an historic Wine Estate in the Stellenbosch area is searching for an **EXPERIENCED **FRONT OFFICE MANAGER **to oversee the daily running of front office operations, managing staff (i.e., reception, switchboard) and daily activities, and acting as the Manager on Duty for the hotel. Liaise with all appropriate...
-
Front Office Manager
7 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeSituated in the heart of Stellenbosch Wine Country, this beautiful boutique hotel and guest estate offers panoramic views of the breath-taking surrounding mountains and vineyards. We are in search of a highly polished and sufficiently experienced FRONT OFFICE MANAGER to take on responsibilities for Front Desk Reception, Concierge, Guest Relations, Admin &...
-
Duty Manager
7 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeIntimate high end hotel close to Stellenbosch is looking for an exceptional Front Office Duty Manager. - Ensure that all company policies, procedures & SOPs are adhered to - Attend HOD briefings - Responsible for supervision of front-office staff, porters, butlers - Maximizes the average room occupancy & average room rate achieved - Maintains excellent...
-
Front Office Administrator
3 months ago
Stellenbosch, South Africa Dr CJ Montgomery Inc Full time**Location**: Stellenbosch We are a distinguished urogynaecology practice in Stellenbosch seeking an experienced and dynamic Front Office Administrator to join our team. The role requires a professional individual with exceptional administrative and communication skills and a long term commitment to delivering outstanding patient service. **Key...
-
Front Office Administrator
4 months ago
Stellenbosch, South Africa Dr CJ Montgomery Inc Full time**Location**: Stellenbosch We are a distinguished urogynaecology practice in Stellenbosch seeking an experienced and dynamic Front Office Administrator to join our team. This role requires a professional individual with exceptional administrative skills and a commitment to delivering outstanding patient service. **Key Responsibilities**: **Reception**: -...
-
Front Office Service Ambassador
2 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time**Front Office Ambassador** **Stellenbosch | On-Site (Monthly Paid, Fixed-Term Contract)** At Oude Werf Hotel, we are more than just a team - we are a tight-knit family. We prioritize the well-being of our staff, offering comprehensive benefits, personal and professional growth opportunities, and a commitment to social and environmental responsibility....
-
Front Office Manager
14 hours ago
Stellenbosch, South Africa Delaire (Pty) Ltd Full timeDelaire Graff Lodges & Spa is looking for a Front of House Manager who will be responsible for ensuring that the guests experience from arrival to departure is seamless by overseeing and providing direction of all aspects of Front Office Operations. Responsibilities: Able to carry out and complete all duties; responsible of a guest relations officer, night...
-
Front Office Manager
16 hours ago
Stellenbosch, South Africa Delaire (Pty) Ltd Full timeDelaire Graff Lodges & Spa is looking for a Front of House Manager who will be responsible for ensuring that the guests experience from arrival to departure is seamless by overseeing and providing direction of all aspects of Front Office Operations.Responsibilities:Able to carry out and complete all duties;responsible of a guest relations officer, night...