Front Office Manager
6 months ago
A luxurious 5* establishment located in the beauty of Stellenbosch is looking for a Front Office Manager to oversee the daily operations of the front office of the establishment and ensure that staff perform their duties in an appropriate manner
**DUTIES**
- Ensure the front desk is tidy and has all necessary stationery and material (e.g. pens, forms, and informative leaflets)
- Train, supervise, and support office staff, including receptionists, security guards, and call center agents
- Schedule shifts
- Ensure timely and accurate customer service
- Handle complaints and specific customer requests
- Troubleshoot emergencies
- Monitor stock and order office supplies
- Ensure proper mail distribution
- Prepare and monitor office budget
- Keep updated records of office expenses and costs
- Ensure the establishment’s policies and security requirements are met
**REQUIREMENTS**
- Proven work experience as a Front desk manager or Reception manager
- Hands-on experience with office machines (e.g. fax machines and printers)
- Thorough knowledge of customer service, office management, and basic bookkeeping procedures
- Proficiency in English (oral and written)
- Solid understanding of MS Office, particularly Excel and Word
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- High School diploma; additional certification is a plus
-
Front Office Manager
6 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeNew Aparthotel Located in the Stellenbosch Central is seeking to employ a Front Office Manager with at least 5 years experience in a Front office management role. Strong PMS Knowledge and operating systems knowledge is crucial. Valid Drivers Licence and Own transport. Ability to work shifts when required. Staff Management and Training. Hotel Operation...
-
Front Office Manager
6 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time**This 5* boutique hotel situated in the Cape Winelands is seeking an experienced Front office Manager to fulfil the following responsibilities**: **Responsibilities**: - Ensuring guest satisfaction in all aspects of the guest experience. - Duty management and guest liaison. - Maintaining front office standards and operating procedures. - Achievement of...
-
Front Office Operations Manager
3 weeks ago
Stellenbosch, Western Cape, South Africa Merand Corbett & Associates Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Operations Manager to join our team at Merand Corbett & Associates.About the RoleThe successful candidate will be responsible for overseeing the front office operations, ensuring seamless guest experiences, and managing a team of staff members.Key ResponsibilitiesGreeting and Assisting...
-
Front Office Administrator
3 months ago
Western Cape, South Africa HotelJobs.co.za Full timeWe are looking for a friendly, professional and customer-orientated Front Office Administrator to join our team. As the Front Office Administrator, you will ensure visitors/guests receive a heart-warming welcome. Role Overview: You need to have good people skills, a professional appearance, highly organized and very detail orientated. Key...
-
Front Office Manager
6 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeSituated in the heart of Stellenbosch Wine Country, this beautiful boutique hotel and guest estate offers panoramic views of the breath-taking surrounding mountains and vineyards. We are in search of a highly polished and sufficiently experienced FRONT OFFICE MANAGER to take on responsibilities for Front Desk Reception, Concierge, Guest Relations, Admin &...
-
Duty Manager
6 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeIntimate high end hotel close to Stellenbosch is looking for an exceptional Front Office Duty Manager. - Ensure that all company policies, procedures & SOPs are adhered to - Attend HOD briefings - Responsible for supervision of front-office staff, porters, butlers - Maximizes the average room occupancy & average room rate achieved - Maintains excellent...
-
Front Office Service Ambassador
1 month ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time**Front Office Ambassador** **Stellenbosch | On-Site (Monthly Paid, Fixed-Term Contract)** At Oude Werf Hotel, we are more than just a team - we are a tight-knit family. We prioritize the well-being of our staff, offering comprehensive benefits, personal and professional growth opportunities, and a commitment to social and environmental responsibility....
-
Hotel Front Office Receptionist
6 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeA 4* Hotel in Stellenbosch is searching for a well-spoken, reliable, professionally presented and experienced Front Office Receptionist **_ Applicants MUST have at least 3 years' front office experience in an upmarket hotel / lodge environment, relevant hospitality qualification and be completely familiar with front office operations._** **_ ** APPLICANTS...
-
Front Office Manager
6 months ago
Cape Town, South Africa In The City Hospitality Full time***: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. **FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES**: - Trains, cross...
-
Front Office Manager
4 months ago
Cape Town, South Africa Hilton Full timeFront Office Manager A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest,...
-
Front Office Manager
6 months ago
Cape Town, South Africa HotelJobs.co.za Full timeNewly furnished Aparthotel in the City Centre seeking a Front Office Manager with at least 5 years experience in a Front office management role. PMS Semper experience will be beneficial. Valid Drivers Licence and Own transport. Ability to work hospitality hours/shifts. Management and operation of the Front Office department. all aspects of the guest...
-
Front Office Manager
6 months ago
Cape Town, South Africa WINK Aparthotels Full timeNewly furnished Aparthotel in the City Centre seeking a Front Office Manager with at least 5 years experience in a Front office management role. PMS Semper experience will be beneficial. Valid Drivers Licence and Own transport. Ability to work hospitality hours/shifts. Management and operation of the Front Office department. all aspects of the guest...
-
Knysna, Western Cape, South Africa Garden Route Recruitment Solutions Full timeAdmin and Front Office Assistant to Trust Officer A client-focused Trust and Investment company in Knysna has an opening for an experienced Admin & Front Office assistant. The Role • The successful candidate will provide front-line support for the Knysna office team. • Responsibilities include managing reception, switchboard, and boardroom bookings to...
-
Front Office Manager
4 months ago
Cape Town, South Africa HotelJobs.co.za Full timeA 5* Boutique Hotel seeks a strong Front Office Manager with 5* luxury experience to lead the Front Office Team. The purpose of the position is to ensure that guests receive a heart-warming welcome and coordinating all front office activities, reservations, and guest services. **Minimum Experience and Qualification Required**: - Post matric hotel school...
-
Front Office Manager
4 months ago
Cape Town, South Africa HotelJobs.co.za Full timeAt The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals. We also offer growth opportunities...
-
Front Office Service Ambassador
1 month ago
Stellenbosch, Western Cape, South Africa Ejobdesign Full timeFront Office Service AmbassadorAt Ejobdesign, we believe in creating a unique experience for our guests. As a Front Office Service Ambassador, you will play a crucial role in ensuring that every guest feels welcome and valued throughout their stay.Key Responsibilities:Provide exceptional customer service to guests, responding to their queries and resolving...
-
Assistant Front Office Manager
8 months ago
Cape Town, South Africa Hyatt Regency Cape Town Full timeSummary Hyatt Regency Cape Town is looking for a new Assistant Front Office Manager to join our dynamic team. Assistant front office manager will assist in the smooth and efficient running of the Front Office Department and support and execute all duties and task given by the Rooms Division Manager and Front Office Manager. Key Duties: - Supervising the...
-
Apartment Hotel General Manager Front Office
3 weeks ago
Western Cape, South Africa HotelJobs.co.za Full timeThis recent acquisition by one of the Capes well-known Hotel & Apartment Block Management Companies is part of the ongoing additions resulting in the substantial growth and success of apartments being converted into hotel share blocks. **ProStaffSelect** are in search of a guest-centric **Rooms Division focused** **APARTMENT HOTEL** **GM** to oversee daily...
-
Front Office Service Ambassador
1 month ago
Stellenbosch, South Africa Jobted ZA C2 Full timeFront Office AmbassadorStellenbosch | On-Site (Monthly Paid, Fixed-Term Contract) At Oude Werf Hotel, we are more than just a team - we are a tight-knit family. We prioritize the well-being of our staff, offering comprehensive benefits, personal and professional growth opportunities, and a commitment to social and environmental responsibility. Join our...
-
Front Office Manager
3 months ago
Cape Town, South Africa 91 loop hostel Full timeFront Office Manager for a Boutique Hostel In Cape Town CBD **Leadership and Supervision**: - Manage and train a team of receptionists, security guards, Duty Managers - Schedule staff shifts and handle HR-related tasks like leave requests - Motivate and support staff to provide excellent customer service **Customer Service and Operations**: - Oversee...