Customer Service Operations Manager
3 weeks ago
RS Recruitment Services is seeking a skilled Customer Service Operations Manager to join their team in Durban. This is a market-related, negotiable position based on qualifications and experience.
The ideal candidate should have/be the following:
- A qualification relevant to the travel industry, an advantage.
- A service-oriented approach.
- Familiar with reservations processes and procedures.
- A high command of the Travelport GDS (global distribution system).
- An excellent telephone manner.
- A good command of the English language.
Key responsibilities include creating PNR bookings from scratch, managing queues, doing ticketing and reissues, and responding to email queries. The successful candidate will work standard office hours with some flexibility for alternate Saturdays and occasional SA public holidays. Remuneration is market-related and negotiable.
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Customer Service Operations Manager
3 weeks ago
Durban, KwaZulu-Natal, South Africa The Legends Agency Full timeJob DescriptionWe are seeking an experienced Operations Manager to lead our call centre team. The successful candidate will be responsible for managing daily operations, ensuring seamless communication with customers, and providing exceptional customer service.Responsibilities:Develop and implement operational policies, procedures, and best practices.Lead...
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Customer Service Operations Specialist
2 days ago
Durban, KwaZulu-Natal, South Africa TEEKOM SA Full timeJob DescriptionWe are seeking a skilled and customer-focused Customer Service Operations Specialist to join our team at TEEKOM SA.Key Responsibilities:Order Management: Receive and process incoming orders in a timely manner, ensuring that all necessary information is accurately captured and recorded.Customer Communication: Respond to customer inquiries via...
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Service Solutions Key Holder
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National Customer Service Centre Manager
3 weeks ago
Durban, KwaZulu-Natal, South Africa The Legends Agency Full timeAbout the RoleThe Legends Agency is seeking a highly skilled and experienced CSC Manager to lead our national customer service centre operations. As a key member of our team, you will be responsible for implementing and maintaining call centre standards, resourcing, training, and optimizing efficiencies and controls.We are looking for an exceptional leader...
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Customer Service Coordinator
3 weeks ago
Durban, KwaZulu-Natal, South Africa Hotelexpress Full timeWe are seeking a highly motivated and detail-oriented individual to join Hotelexpress as a Customer Service Coordinator.About the RoleThis role involves servicing customer accommodation requests in a timely and professional manner, operating during business hours Monday to Saturday.Key Responsibilities:Respond to customer requests for hotel accommodation via...
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Customer Service Representative
2 months ago
Durban, KwaZulu-Natal, South Africa Benny Recruitment Full time R5 600 - R9 800 per monthJob OverviewWe are seeking a dedicated Customer Service/Support professional to join our team at Benny Recruitment.Key ResponsibilitiesProvide exceptional support to clients through timely and informative responses to inquiries, ensuring a seamless customer experience.Maintain an in-depth understanding of our product catalog, including books, gifts, and...
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Customer Service Representative
2 months ago
Durban, KwaZulu-Natal, South Africa Benny Recruitment Full time R5 600 - R9 800 per monthJob OverviewWe are seeking a dedicated Customer Service/Support professional to join our team at Benny Recruitment.Key ResponsibilitiesProvide exceptional support to clients through timely and informative responses to inquiries, ensuring a seamless customer experience.Maintain an in-depth understanding of our product catalog, including books, gifts, and...
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Milk Factory Operations Manager
3 weeks ago
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Customer Service Excellence Lead
3 weeks ago
Durban, KwaZulu-Natal, South Africa The Legends Agency Full timeAbout the JobThe Legends Agency is a leading provider of customer service solutions, and we are seeking a highly skilled and experienced CSC Manager to join our team. As a CSC Manager, you will be responsible for managing the entire customer service division and product support division call centre operations.This is a unique opportunity to join a dynamic...
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Insurance Operations Director
2 days ago
Durban, KwaZulu-Natal, South Africa Customer Experience People SA Ltd Full timeJob Title: Insurance Operations DirectorCompany Overview:Customer Experience People SA Ltd is a leading provider of customer experience solutions in the insurance industry. We are committed to delivering exceptional results and exceeding our clients' expectations.Job Description:We are seeking a highly skilled and experienced Team Leader to lead our teams...
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Office and Customer Service Professional
3 weeks ago
Durban, KwaZulu-Natal, South Africa PL GiftGivers Full timeJob Title: Office and Customer Service ProfessionalWe are seeking an experienced Office and Customer Service Professional to join our team at PL GiftGivers. This role is ideal for individuals with strong customer service skills and excellent communication abilities.Salary and BenefitsThe successful candidate will receive a salary of approximately £28,000...
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Customer Service Representative
3 weeks ago
Durban, KwaZulu-Natal, South Africa FIREFLY Full timeJob Title: Customer Service RepresentativeAbout FIREFLYFIREFLY is a dynamic and growing organization seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Job SummaryWe are looking...
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IT Service Operations Specialist
1 month ago
Durban, KwaZulu-Natal, South Africa MSP Staffing LTD Full timeIncident and Problem Manager Job OverviewMSP Staffing LTD is currently seeking an experienced Incident and Problem Manager to join our operational support team.Job SummaryThe Incident and Problem Manager will be responsible for ensuring the smooth operation of our services, identifying and resolving issues before they impact our customers.Key...
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Agricultural Operations Manager Position
2 weeks ago
Durban, KwaZulu-Natal, South Africa Farm Manager SA Full timeJob DescriptionWe are seeking a highly skilled and experienced Farm Manager to join our team at Farm Manager SA.The successful candidate will be responsible for overseeing the day-to-day operations of our farm, ensuring that all tasks are completed efficiently and effectively.Responsibilities:Manage and supervise farm staff to ensure optimal...
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Customer Service Ambassador
3 weeks ago
Durban, KwaZulu-Natal, South Africa The Legends Agency Full timeJob SummaryWe are seeking an experienced Customer Service Ambassador to join our team at The Legends Agency in Umhlanga, Durban. This role involves providing exceptional customer service, handling incoming inquiries, and promoting our business through targeted marketing efforts.About the RoleThe successful candidate will have excellent people skills, strong...
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Automotive Customer Service Expert
1 month ago
Durban, KwaZulu-Natal, South Africa Bonafide Human Capital (Pty) Ltd Full timeAbout Bonafide Human CapitalWe are a reputable automotive dealer based in Pinetown, seeking an experienced Service Advisor to provide exceptional customer service and drive sales growth.Job DescriptionRole Summary:The Service Advisor is the primary interface between our technical team and customers. They will be responsible for providing accurate estimates,...
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Customer Service Professional
3 weeks ago
Durban, KwaZulu-Natal, South Africa TEEKOM SA Full timeJob OverviewWe are seeking a highly skilled Customer Service Professional to join our team at TEEKOM SA. In this role, you will be responsible for delivering exceptional customer service experiences while working closely with our production and dispatch teams.Responsibilities:Completing quotes in a timely manner and providing them to customers as...
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Farm Operations Director
3 weeks ago
Durban, KwaZulu-Natal, South Africa Farm Manager SA Full timeFarm Manager SA seeks a Farm Operations Director to lead our farm operations team. As a senior leader, you will be responsible for overseeing the overall direction and strategy of the farm's operations, ensuring alignment with company goals and objectives.We are looking for an experienced and skilled professional with a strong background in agricultural...
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Operations and Customer Experience Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa RS Recruitment Services Full timeWe are seeking a highly skilled Operations and Customer Experience Specialist to join our team in Durban. As an Operations and Customer Experience Specialist, you will create PNR bookings from scratch, manage queues, do ticketing and reissues, and respond to client and supplier queries.The ideal candidate should have/be the following:A qualification relevant...
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National Customer Service Centre Lead
3 weeks ago
Durban, KwaZulu-Natal, South Africa The Legends Agency Full timeJob OverviewThe Legends Agency seeks a seasoned Customer Service Centre Lead to oversee the effective management of our call centre operations. This role entails implementing and maintaining call centre standards, resourcing, training, and optimizing efficiencies and controls.Key Responsibilities:Ensure customer service excellence through strategic planning,...